Take a look inside JetBlue's swanky new Airbus A220
JetBlue is starting the new year with a treat for domestic flyers — welcoming the first of 70 Airbus A220s to the fleet.
Set to replace the aging Embraer 190s, these fuel-efficient, flyer-friendly aircraft are slated to become the future of JetBlue's domestic backbone along with the existing fleet of over 200 Airbus A320s and A321s.
On Tuesday, JetBlue unveiled the plane's interior for the first time. Long story short, there's lots to love, but let's take a look inside to see why.
Spacious 2-3 configuration
The Airbus A220 (formerly known as the Bombardier C-Series) quickly became a fan-favorite for its spacious 2-3 seating configuration.
JetBlue's Airbus A220-300 is outfitted in an all-coach configuration with 140 seats spread across 28 rows.
The 2-3 arrangement affords flyers with a better shot at avoiding the dreaded middle seat compared to a traditional 3-3 configuration on the Airbus A320 or A321. For JetBlue, however, the A220 is replacing the Embraer 190, which sports a 2-2 configuration without any middle seats.
Those who end up sitting in the middle on the A220 will likely miss the E190. Everyone else has a lot to look forward to.
As for its new Airbus A321neo, JetBlue chose the Collins Meridian seat for the "bones" of the seat, but customized the rest of the experience.
The seats themselves are quite comfortable, especially for shorter segments, like the plane's inaugural route from Boston (BOS) to Fort Lauderdale (FLL) in mid-June. JetBlue has teased that the A220 could fly on some coast-to-coast hops, but it remains to be seen which routes it might fly.
The 28 rows are split with 30 Even More Space seats and the remaining 110 as standard Core seats. Roughly 27% of the A220's seats are dedicated to extra-legroom seating, a roughly 10% boost compared to the soon-to-be-retired Embraer 190.
Even More Space seats span the first four rows of the aircraft, as well as the exit row 12 and row 13. Seat pitch is 35 inches, and all extra-legroom seats recline, even those in the exit row.
Coach is outfitted with an industry-leading 32 inches of pitch. Just be sure not to select the last row since it doesn't recline.
At 18.6 inches wide, the A220 sports the widest seat across all of JetBlue's economy cabins — and it was noticeable. I had plenty of room to wiggle around when sitting.
One of the most noticeable innovations in the passenger experience on the A220, according to Mariya Stoyanova, director of product development, is the added seatback cushioning and headrest padding made from a new, softer vegan leather material, dubbed Ultraleather. I, unfortunately, couldn't put it to the test during my 30-minute tour, but I'll have a deeper look after the plane's inaugural flight.
Top-notch onboard entertainment and amenities
JetBlue has long offered one of the best onboard experiences in the domestic skies, and the A220 is poised to become the most advanced, tech-forward jet in the airline's fleet.
Each seat is outfitted with a 10.1-inch touchscreen seatback monitor, perfect for watching live DirecTV or on-demand content from HBO, Showtime and more.
Aside from the content itself, the screen's 1080p resolution is easily the sharpest in the fleet.
Some of the other nifty inflight entertainment features include support for picture-in-picture, a new 3D flight map and the ability to pair the screen to a phone to use as a remote or game controller.
Each seat supports near-field communication (NFC), which can enable contactless payments for in-seat purchases. JetBlue won't be activating the readers just yet, according to Stoyanova, who told TPG that the carrier hasn't finalized plans for using the NFC readers.
In addition to the personal entertainment monitors, every JetBlue flight offers free gate-to-gate Wi-Fi, including those operated by the A220.
The carrier opted to install the faster ViaSat 2 satellite receivers onboard, which boosts internet coverage, speed and reliability compared to the older JetBlue planes.
As for the seat's amenities, the tray table measures 16.5 inches wide and 8.5 inches long — roughly industry standard for the A220.
JetBlue added its customized seat-back storage holders to the A220, which feature three individual mesh pockets, each capable of holding a water bottle and other loose items.
Finally, each row is equipped with shared power outlets. There's one outlet for every two seats on the port side and two outlets for every three seats on the starboard side.
In addition to a universal power outlet, there's also a USB-C port at each outlet, perfect for charging the latest devices like the iPhone 12 Pro.
Though outlets are shared, each monitor has a standard USB-A port to power older handheld devices.
No-window bathrooms, thoughtful cabin design
Let's start with the bad news for aviation enthusiasts. JetBlue didn't install windows in the A220 lavatories.
There are three bathrooms on JetBlue's A220, one larger one at the front, and two significantly tighter ones at the rear of the aircraft.
None feature windows like you'll find on Delta's A220s, but they do sport a subway-tile mosaic in a nod to the carrier's New York roots.
Speaking of windows, one of the many reasons flyers love the A220 is its large windows. In JetBlue's configuration, only rows 12 and 13 have misaligned windows. The rest are ready for the perfect Wing View Wednesday shot.
Another popular A220 feature is the large overhead bins, which should help reduce the number of gate-checked carry-on bags.
I'd avoid sitting at the bulkhead due to the restricted legroom. However, if you end up in row 1 and you can read Morse code, you'll have plenty of time to decipher the hidden message emblazoned over the bulkheads. (Spoiler alert: it spells out JetBlue.)
Though the plane is a big improvement for passengers, the cabin crew might not be as excited. Both the forward and rear galleys are noticeably smaller and tighter than on the larger Airbus A320 and A321.
The A220 is just the beginning
The A220 is the latest chapter in JetBlue's fleet modernization strategy. The New York-based carrier plans to take delivery of seven new planes by year's end, representing just 10% of its entire A220 order book.
Except for the added middle seat, the aircraft is a notable improvement compared to the Embraer 190 it replaces. With wider seats, oversized windows, larger overhead bins and a slew of tech updates, JetBlue's A220 is sure to impress flyers.
But JetBlue isn't stopping there; 2021 is set to be a massive year for the airline.
After the A220 inaugural, all eyes turn across the pond to London, where JetBlue plans to land for the first time later this year. To make the transatlantic journey, the carrier will take delivery of brand-new Airbus A321LRs, featuring a redesigned Mint business-class cabin.
For now, though, some lucky domestic flyers will have a brand-new jet waiting for them.
All photos by Zach Griff/The Points Guy
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- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
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You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.