JetBlue continues push beyond focus cities, challenges Delta, United with 24 new routes
The coronavirus pandemic has upended airline network planning.
Out are the disciplined strategies of connecting destinations solely with hubs or focus cities; in is a fly-anywhere-people-are-going strategy that is seeing carriers like JetBlue Airways push into the strongholds of some of its largest competitors.
The latter strategy is on display in JetBlue's latest announcement: 24 new routes with the many challenging either Delta Air Lines or United Airlines in places like Los Angeles (LAX) — JetBlue's newest focus city — Newark (EWR) and Raleigh-Durham (RDU).
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Beginning Nov. 19, JetBlue will add 16 routes new routes to its map. Seven will takeoff from Newark — a major hub for United — going to Aruba (AUA), Cancun (CUN), Montego Bay (MBJ), Nassau (NAS), Providenciales (PLS), Punta Cana (PUJ) and St. Maarten (SXM). All of the routes are also flown by United.
The Newark additions are something of a take-them-while-they're-down approach. United has resumed flying at one of the most conservative rates among U.S. carriers since the pandemic began. In October, the airline will fly just 36% of the flights it flew during the same month a year ago from Newark, according to Cirium schedules.
And JetBlue has not sat on the sidelines. The carrier has already edged its way onto two of United's most important domestic routes — Newark to Los Angeles and San Francisco (SFO) — with its Mint premium product, and added seven other domestic routes since July.
Related: JetBlue announces 30 new routes, adds Mint service from Newark
Other new routes coming to the JetBlue map in November include Los Angeles to Cancun and West Palm Beach (PBI). Raleigh-Durham will see new service to Cancun, Fort Myers (RSW), Montego Bay and San Juan (SJU).
Many of the additions in Los Angeles and Raleigh-Durham, while competing with a broader array of airlines, will pit JetBlue against Delta. The Atlanta-based carrier has a hub in Los Angeles and a focus city in Raleigh-Durham.
JetBlue plans to fly Airbus A320s on most of its 24 new routes. It will fly Airbus A321s with its posh Mint product on select flights between Los Angeles and Liberia and West Palm Beach; and Newark and Aruba and St. Maarten.
Related: JetBlue to open LAX base, end flights to Long Beach in West Coast realignment
All of JetBlue's new routes are examples of how airlines are pivoting their maps to where travelers want to go. That includes destinations with outdoor-oriented activities, like beaches or mountains, that allow visitors some semblance of social distancing while COVID-19 concerns remain.
The efforts come at the expense of traditionally business travel-focused cities. For example, JetBlue will only operate up to nine flights a day from Washington Reagan National (DCA) in October compared to up to 30 a day a year ago, Cirium schedule show. Overall, the airline plans to fly just over half of what it flew a year ago in October.
“This is the latest example of JetBlue’s ability to be nimble and play offense as we quickly adjust to new customer behaviors and booking patterns,” Scott Laurence, head of revenue and planning at JetBlue, said in a statement. “This latest series of new routes... returns more aircraft to the skies and doubles down on our ability to generate more cash sooner.”
Related: How will airlines rebuild their route maps after the coronavirus?
Other airlines are making similar moves. United is adding 17 routes between northern and Midwestern cities and Florida that bypass its hubs, and Southwest Airlines is using the crisis to add new cities to its map including Miami (MIA) and Palm Springs (PSP).
However, one question remains: Once there is either a vaccine or effective treatment for COVID-19 and travel patterns begin returning to normal, will these new routes stay or will airlines revert to their former maps.
Trade group Airlines for America (A4A) does not expect air travel to return to pre-pandemic levels until at least 2024.
Related: US airlines ‘fighting for survival’ with no hope of V-shaped recovery
Below is a list of JetBlue's 24 new routes that begin in November and December. Most operate at least daily.
Beginning Nov. 19
- Los Angeles - Cancun and West Palm Beach
- Newark - Aruba, Cancun, Montego Bay, Nassau, Providenciales, Punta Cana and St. Maarten
- Raleigh-Durham - Cancun, Fort Myers, Montego Bay and San Juan
- San Francisco (SFO) - Cancun
- Tampa (TPA) - Cancun and Richmond (RIC)
Beginning Dec. 18
- Fort Lauderdale (FLL) - Bozeman (BZN) and Palm Springs (PSP)
- Las Vegas (LAS) - Richmond
- Los Angeles - Charleston, South Carolina (CHS), Liberia, Costa Rica (LIR), Raleigh-Durham, Richmond and San Jose, Costa Rica (SJO)
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- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

