Hyatt Place Brand to Undergo Refresh, Removing Free Breakfast for Some Customers

Jun 4, 2018

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

Editor’s Note: The original version of this story incorrectly referred to the changes to the Hyatt Place breakfast policy as a positive. In fact, breakfast is being removed as a benefit for general Hyatt Place customers and will only be available to World of Hyatt members who book direct, which is a significant devaluation for travelers who prefer to book hotel rooms through online travel agencies and other third party booking options. We’ve updated the story with the correct information and apologize for the error.

Hyatt has a different vision for the future of its Hyatt Place brand. On Monday, Hyatt announced that going forward, the Hyatt Place brand will shift to offer a more modern set of amenities and design, but will only offer free breakfast for World of Hyatt members and not customers who book Hyatt Place rooms through other means such as online travel agencies like Orbitz or Expedia.

According to a press release, the new Hyatt Place brand will “focus on three key areas: thoughtful design, driving value for World of Hyatt members and enhanced well-being experiences.” You can see each of the three new focus areas detailed below:


With the reimagined Hyatt Place brand, travelers can expect to find new furniture in rooms, as well as new features like a premium mattress, blackout shades and warm-colored lighting. In addition, travelers can expect to find redesigned bathrooms in guest rooms, featuring a larger vanity for storage, better lighting to reduce shadows, a walk-in shower with footrest and more.

Much like business traveler brands with other hotel programs, Hyatt is attempting to promote a more communal feel for guests, beginning in the lobby. The company says the lobby experience will “become an energizing intersection for guests looking to get out of their rooms.”

World of Hyatt

As of Monday, the refreshed Hyatt Place brand will offer World of Hyatt members some additional perks. Specifically, Explorist and Globalist members will be able to take advantage of early check-in — beginning in early 2019. In addition, beginning in early 2019, World of Hyatt members will also be able to take advantage of mobile entry.

On the flip side, the Hyatt Place brand is removing free breakfast for customers who are not World of Hyatt members or who don’t book directly with Hyatt. Non-World of Hyatt members can either pay for breakfast or sign up for the program at check-in to get the complimentary meal. In addition, guests staying with the World of Hyatt member can also take advantage of the free breakfast benefit.

The change to the complimentary breakfast offering begins on November 1, 2018. Hyatt says that it will honor the free breakfast for eligible members even for reservations made before Monday’s announcement. Currently, breakfast is complimentary for all guests.

Well-Being Experiences

Finally, Hyatt is expanding its well-being options for guests with its relationship with Exhale, the spa and fitness brand. At Hyatt Place hotels, guests can expect to find built-in programming on in-room TVs for video content with Exhale’s fitness and mindfulness programs. The videos will also be integrated into the Hyatt mobile app, coming no later than 2019.

In addition, Hyatt announced that it’s enhancing the fitness facilities in its Hyatt Place properties, including offering more space for yoga and stretching within its gyms. Guests can also expect to take advantage of app-based well-being partnerships, such as a bike-sharing platform.

The Hyatt Place brand was originally launched 12 years ago, and has since been one of Hyatt’s mainstays for business travelers. Hyatt says that in the past five years, the Hyatt Place brand has grown by 75%, with a portfolio now totaling more than 305 hotels in 200 cities around the world.

This story has been updated to reflect that all World of Hyatt members will have access to mobile entry as well as to clarify that breakfast is currently free for all guests.

Featured image courtesy of Hyatt.

Chase Sapphire Preferred® Card

WELCOME OFFER: 80,000 Points


CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners

*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.

Apply Now
More Things to Know
  • Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®. Plus earn up to $50 in statement credits towards grocery store purchases within your first year of account opening.
  • Earn 2X points on dining including eligible delivery services, takeout and dining out and travel. Plus, earn 1 point per dollar spent on all other purchases.
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
  • With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories.
  • Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Activate by 12/31/21.
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
  • Get up to $60 back on an eligible Peloton Digital or All-Access Membership through 12/31/2021, and get full access to their workout library through the Peloton app, including cardio, running, strength, yoga, and more. Take classes using a phone, tablet, or TV. No fitness equipment is required.
Regular APR
15.99%-22.99% Variable
Annual Fee
Balance Transfer Fee
Either $5 or 5% of the amount of each transfer, whichever is greater.
Recommended Credit

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.