One Simple Amenity Every Resort Should Include — But Most Don’t

Jun 23, 2019

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When the general manager at the Fiji Marriott Resort Momi Bay noticed towels and clothing hanging from room balconies, he came up with an easy, inexpensive solution: wooden drying racks on each guest-room balcony.

The racks are designed to fit into the décor, so they aren’t an eyesore, and they provide guests an appropriate place to hang clothing and towels to dry overnight. As we walked around the Marriott Momi Bay, we noticed that more than half of the guests were using their drying racks — seemingly used more frequently than many of the more conventional guest-room amenities.

(Photo by JT Genter / The Points Guy

Many resorts provide a clothesline in the bathroom tub or shower, but this can make your room “feel like Hong Kong,” as the Marriott Momi Bay’s assistant general manager noted at an Elite happy hour when we brought up the drying racks. And if you use a clothesline, you have to move your wet clothing to use the shower or tub. As an added benefit, my room smelled better with wet clothing dried on the balcony instead of in the bathroom.

(Photo by JT Genter / The Points Guy)

Based on my discussion with the Marriott Momi Bay’s assistant general manager, it seems it was the individual property — not corporate — that decided to put a drying rack on each balcony.

This solution isn’t novel. Other resorts, including the Intercontinental Fiji, provide racks on their balconies too. It’s an inexpensive, customer-friendly amenity that should be in place at every resort.

A drying rack at the InterContinental Fiji.

The Marriott Fiji Resort Momi Bay is a Marriott Category 5 property. So, you can stay at the property using 35,000 Marriott points per night or the free night certificates (worth up to 35,000 points) that come with some Marriott co-branded credit cards, including the Marriott Bonvoy Boundless Credit Card and the Marriott Bonvoy Business™ American Express® Card. The property is “wonderfully Fijian” as my husband JT explains in his full review of our stay.

All photos by JT Genter/The Points Guy.

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