Frontier is now screening passengers' temperatures, a first in the US
If you're flying Frontier today, you're going to have your temperature taken before you board. The move makes Frontier the first U.S. carrier to introduce such a measure.
The screening will take place using a contactless thermometer, and passengers will be pulled aside if their temperature registers as 100.4 or higher. According to the airline, a second screening will be conducted if time permits, but passengers with fever will be denied boarding and rebooked at a later date or given a travel credit or refund if they choose to cancel the trip.
“Temperature screenings are the latest addition to our comprehensive, multi-layered approach to supporting the health and well-being of everyone onboard our aircraft,” Barry Biffle, Frontier's CEO said in a statement. “Combined with face coverings, hospital-grade HEPA air filtration and enhanced cleaning and disinfection procedures, we believe our aircraft are safer than any other mode of transportation.”
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Frontier's employees will also undergo screenings at the start of every shift, and will not be allowed to work if they have a fever.
The airline's new policy is just the latest example of broad changes across aviation as the industry tries to respond to the COVID-19 pandemic.
As airlines have begun implementing their own policies in response to the ongoing pandemic, many industry executives have also called on the government to take a more central role in creating uniform guidelines for travelers. Southwest CEO Gary Kelly, for example, has said he believes the Transportation Security Administration should be conducting temperature screenings at passenger checkpoints.
More broadly, the absence of a singular policy, many have said, leads to confusion for travelers and makes it difficult — and potentially more expensive — for airlines to respond.
“When the world restarts to fly, it’s historically, every government, every country will have its own regulatory scheme," Oscar Munoz, United Airlines' recently-departed CEO said at White House roundtable on Friday. “That is called patchwork.” He called for governments to work together to create a uniform, global COVID-19 policy, which he said will make travelers more comfortable and prepared when they are ready to fly again.
Check out TPG's related coverage at the links below:
- Denied boarding after a temperature check? Know your rights.
- Last month, Frontier became the first U.S. airline to announce pre-flight temperature screenings.
- How far can airborne COVID germs really spread on a plane? Everything you've ever wanted to know about cabin air circulation.
- What the heck is a HEPA filter? How airplane air stays clean.
- Flying after coronavirus: health screenings in airports and emptier planes.
- Middle seats are blocked now, but don’t expect that to last long.
- 3 ways the TSA experience will be different next time you fly.
- Delta customer survey offers some clues about how coronavirus could change air travel.
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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

