This family traveled to Aruba on reopening day — Here's what happened
Editor's Note
Editor's note: As the travel industry reopens following COVID-19 shutdowns, TPG suggests that you talk to your doctor, follow health officials' guidance and research local travel restrictions before booking that next trip. We'll be here to help you prepare, whether you're traveling this month or next year.
With Americans banned from traveling to most countries around the world right now, potential vacation destinations are few and far between. Even travel within the U.S. is severely limited, as many states have imposed strict 14-day quarantines and testing requirements.
One place U.S. passport holders can travel right now? Aruba, a dazzling island off the coast of Venezuela that lifted its border restrictions on July 10 — though with some parameters.
TPG spoke with Chuck and Lindsay Kaplan, who traveled with their family to their timeshare in Aruba the day the country reopened. Here's what it was like to travel to the Caribbean on the day this popular vacation destination welcomed back visitors.
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Aruba's entry requirements
As part of its entry requirements, travelers bound for Aruba must present a negative COVID-19 test completed 72 hours before departure. But, because the test results must be uploaded at least 12 hours before the flight, travelers really only have 60 hours to schedule, take and receive the results of a coronavirus test.
That can be next to impossible, as coronavirus cases are surging around the country and many states are facing a testing shortage and backlog.

The Kaplans got tested almost exactly 72 hours before their flight on Friday, July 10 — but Lindsay's results didn't arrive in time for their departure.

Related reading: 6 fun things to do with kids in Aruba
Luckily, Aruba allows travelers to get tested upon arrival at the airport at their own expense ($75) if their results are delayed and they aren't from a hot spot state. Because the Kaplans are Indiana residents (which doesn't appear on Aruba's list of 24 hot spot states), they were allowed to travel to Aruba, despite Lindsay not having her results in time. Lindsay quarantined at their timeshare until she received negative test results around 7 a.m. the following day.
Fortunately, the three Kaplan children are all under 14, so they weren't required to submit test results.

"The biggest issue for us was getting the testing done [and] finding a place that would hopefully get results back in time," Lindsay Kaplan told TPG. If they were traveling from a higher-risk area, such as Texas, she explained, she wouldn't have been able to board the plane without the results.
Aruba also requires travelers to complete a questionnaire and pay a mandatory insurance fee ($15 per day for adults; a $10 one-time fee for children) in the event travelers test positive while in the country. If travelers are staying for an extended period, the insurance fee decreases.
Related reading: These are the best times to visit Aruba
Getting there
Approximately six months ago, the Kaplans booked flights to Aruba with Southwest. But when the flights were canceled, they were able to secure round-trip flights on American Airlines for 30,000 AAdvantage miles per person by traveling in economy on the way there and first class on the return leg.
The flight, the Kaplans observed, was very full.

"It was the first American Airlines flight to land in Aruba, so it was kind of funny — [people were] standing out there on the runway taking pictures of our plane ... It was pretty cool," Chuck Kaplan said.
Lindsay Kaplan said she was "really impressed" by how officials processed the large number of travelers on the first day. After getting off the plane, she said, the health screening process only took about an hour.
Related: Dreaming of a sandy beach? A country-by-country guide to Caribbean reopenings
Vacationing in Aruba
During their trip to Costa Linda Beach Resort, the Kaplans mostly relaxed on Eagle Beach and enjoyed the local pool. Some restaurants were closed, but there was still no shortage of places to eat.

"Everyone there was super friendly, very welcoming," Chuck Kaplan said of the reception from locals.
Aruba is, after all, highly dependent on tourism. An April report by Fitch Ratings said Aruba was one of the most tourism-dependent destinations and estimates a 10% contraction in GDP year over year — calling it a "severe tourism shock."
"Aruban authorities have budgeted for an 80% fall in tourism receipts following global lockdown measures," the report summarizes.
The Kaplans plan to return to Aruba in October, as they expect their Royal Caribbean cruise to the Bahamas will be canceled.
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"We love it," Lindsay Kaplan told TPG. "Our kids love it ... It's one of the safest places I feel like we could go with our family right now," she said, calling it, "the most relaxing vacation I think I can ever remember happening."
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- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
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- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
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You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

