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Visiting the Newark United Polaris Lounge When Flying Star Alliance

Oct. 04, 2018
5 min read
United Polaris Lounge Star Alliance Terminal B EWR
Visiting the Newark United Polaris Lounge When Flying Star Alliance
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After United finally announced the grand opening of its Newark (EWR) Polaris Lounge, following several delays, New Yorkers and transit passengers alike quickly began filling the 27,099-square-foot space ahead of their long-haul premium-cabin flights.

But unlike the airline's other locations, in Chicago (ORD), Houston (IAH) and San Francisco (SFO), the Newark lounge isn't easily accessible to premium passengers traveling on other Star Alliance carriers — even though they have every right to come in. So, ahead of a recent flight on TAP Air Portugal from EWR's Terminal B, where all non-United Star Alliance flights depart from, I decided to begin my journey at Terminal C, instead, to see just how practical it is to visit Newark's best lounge when flying out of a different terminal.

Beginning my adventure at Terminal C was almost as easy as if I were flying United. TAP doesn't have check-in desks there, but since I was able to print my boarding pass at home, and wasn't flying with checked luggage, that wasn't an issue at all. I was bummed to discover that TAP isn't one of the many carriers participating in TSA PreCheck, but the regular premium line got me through quickly enough, since I was flying on a slow Saturday afternoon.

The terminal didn't feel nearly as crowded as it does on weekdays, but the Polaris Lounge itself was far busier than it was during my first visit, on opening day.

United Polaris Lounge Star Alliance Terminal B EWR

The main seating area was almost completely full, as was the a-la-carte dining room.

Still, I was seated right away, and a waiter arrived almost immediately to take my order, with my Polaris Old Fashioned making its way to the table in just a couple of minutes.

That was followed quickly by my seared cod entree, which was fantastic, and the Italian chopped salad, which I found to be a bit underwhelming, but still fairly flavorful.

I finished up with the Milk & Brookie, "a playful take on the cookie and brownie — baked together and served with a glass of milk." Plus a cappuccino. It was a pretty decadent way to end the meal.

If you have the time, I'd definitely order off the a-la-carte menu in the dining room, but there's plenty to munch on in the buffet area as well, from cold cuts and salads...

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... to hot entrees, that didn't look nearly as fresh as the made-to-order items in the restaurant area.

There was much more room to stretch out once you moved away from the dining area and windows, too — even during peak periods you shouldn't have a problem finding a seat somewhere.

I was also able to access a shower room right away, though the staff was a bit puzzled to see my TAP boarding pass, and had difficulty registering me without a confirmation or ticket number, both of which were missing from my printout.

Oddly, my shower was entirely out of soap, too, and of course there wasn't much I could do once I made that discovery.

After my soapless shower, I packed up my things and walked the five or so minutes to United's transfer gate near C71 in Terminal C.

Airport agents were checking boarding passes before allowing customers to access the bus — perhaps to avoid having passengers waste time with an unnecessary transfer.

While the experience didn't exactly match the Polaris Lounge environment I had left behind moments before, the bus transfer was simple and quick, and I was on my way to my gate in Terminal B just 10 minutes after reaching the transfer gate in the United terminal.

As with United's other Polaris Lounge locations, access is restricted to passengers traveling in the following cabins:

Star Alliance premium flyers are clearly welcome, and since the Polaris Lounge location is by far the most luxurious lounge at EWR, I definitely think it's worth the (slightly) added hassle of taking the airside bus back to Terminal B.

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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.