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Delta to boost seatback screen game, expand Bluetooth — and launch SkyMiles partnership with Uber

Jan. 08, 2025
8 min read
SEAN CUDAHY/THE POINTS GUY
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Delta Air Lines is jumping on the Bluetooth bandwagon. Starting in 2026, the Atlanta-based carrier will begin rolling out Bluetooth connectivity to more planes and cabins, allowing passengers on its newest aircraft to pair their Apple AirPods or other wireless listening devices to its inflight entertainment system.

Delta announced its new Bluetooth plans Tuesday in a keynote presentation at the Las Vegas Sphere, held as part of CES, one of the world’s largest consumer electronics shows – and among the largest conventions each year in Las Vegas.

Delta Air Lines takes over the Sphere in Las Vegas for a keynote at CES 2025. SEAN CUDAHY/THE POINTS GUY

As part of the presentation, Delta executives revealed these stepped-up Bluetooth capabilities will be part of a larger inflight entertainment system boost on its new planes — which will include new, higher-quality seatback screens and a just-announced, ad-free streaming partnership with YouTube.

Upgrades clearing less? Airlines say more passengers are just paying for those first-class seats

Plus, the airline announced a new partnership with ride-hailing service Uber which will launch later this spring, allowing customers to earn SkyMiles on rides.

Delta expands seatback Bluetooth connectivity

Today, Delta passengers can only pair their wireless Bluetooth devices to a small fraction of the carrier’s inflight seatback screens. Specifically, only in the first-class cabin of its Airbus A321neo jets.

That limited Bluetooth rollout, as TPG reported in 2022, was part of a trial as Delta considered expanding the technology to more aircraft — and more cabins. Since then, airlines — Delta among them — have doubled down on seatback screens. And Bluetooth-enabled headphones, of course, have only grown in popularity.

Bluetooth connectivity in first class on a Delta Airbus A321neo, as shown in May 2022. ZACH GRIFF/THE POINTS GUY

Which Delta planes will get Bluetooth?

Now, one caveat: So far, Delta has not announced any plans to deploy Bluetooth across its entire fleet. The carrier on Tuesday said the technology will start appearing on select new aircraft deliveries next year.

Specifically, Delta plans to install the new technology on future Airbus A350-1000 jets, along with A321neos beginning in mid-2026, an executive said Tuesday. It's also planned for eventual deliveries of the still-yet-to-be-certified Boeing 737 MAX 10.

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A delta a350 1000 plane flying in the sky
Rendering of a Delta Air Lines Airbus A350-1000. DELTA AIR LINES

That said, Bluetooth will be available in every cabin of those jets, so you’ll be able to pair your AirPods whether you’re flying on a Delta One ticket or a basic economy fare.

In some ways, the carrier is following in the footsteps of United Airlines, which has already announced plans to equip more than 800 of its jets with Bluetooth capabilities by 2032.

United Airlines Airbus A321neo.
A United Airlines Airbus A321neo with Bluetooth-enabled seatback screens. SEAN CUDAHY/THE POINTS GUY

Larger tech improvements announced in Vegas

For Delta’s part, its Bluetooth announcement came as part of a larger inflight entertainment overhaul the carrier unveiled Tuesday at the Sphere in a major spectacle that saw the company’s branding adorning the world-famous Las Vegas venue.

Past years have seen Delta use CES to announce other major technological innovations. Back in 2020, CEO Ed Bastian used his keynote speech to first signal the airline’s plans to make inflight Wi-Fi free — complimentary service is now available on more than 700 Delta jets for passengers with a SkyMiles membership.

Plane Spotting Assorted
Delta Air Lines logo on a Delta Connection regional jet. SEAN CUDAHY/THE POINTS GUY

The expanded Bluetooth connectivity that Delta flyers will start seeing in 2026 is made possible by all-new seatback entertainment systems the carrier will debut on certain new aircraft scheduled to join the fleet.

The 4K HDR QLED screens will offer what Delta’s calling a “theater-like viewing experience.”

SEAN CUDAHY/THE POINTS GUY

And it’s not just hardware changes.

The carrier on Tuesday announced a new partnership with streaming giant YouTube, which will allow passengers ad-free YouTube Premium and YouTube Music access while in flight — accessible via the seatback screens or personal devices through the free Wi-Fi.

Delta ATL
A Delta Air Lines aircraft at Hartsfield-Jackson Atlanta International Airport (ATL). SEAN CUDAHY/THE POINTS GUY

Delta’s new screens will also come with a “Do Not Disturb” function, which will allow passengers to alert flight attendants when they’d rather not be woken for inflight service. The system will also offer translation services, allowing passengers to hear inflight announcements in their preferred language.

“Whether through fast, free Wi-Fi, our industry-leading seatback screens or any of the other personalized channels in Delta’s digital ecosystem, we’re committed to creating a seamless and enriching experience for our SkyMiles Members,” Delta CEO Ed Bastian said in a statement ahead of the event Tuesday.

Delta Air Lines CEO Ed Bastian speaks at the Sphere in Las Vegas on Jan. 7, 2025. SEAN CUDAHY/THE POINTS GUY

This “next-generation Delta Sync seatback experience” comes as part of a partnership Delta announced with aerospace firm Thales Avionics.

New Uber partnership

Delta also had good news Tuesday for SkyMiles members who regularly ride Uber.

Later this spring, the airline and ride-hailing service will launch a new partnership allowing SkyMiles members to link their account with Uber and earn Delta miles for eligible rides and deliveries.

delta uber logos sphere
Delta and Uber logos adorning the Sphere in Las Vegas on Jan. 7, 2025. SEAN CUDAHY/THE POINTS GUY

Once live, SkyMiles earnings on Uber will include:

  • 1 mile per dollar spent on UberX rides to and from airports
  • 2 miles per dollar spent on premium rides
  • 3 miles per dollar spent on Uber Reserve rides
  • 1 mile per dollar spent on eligible restaurant and grocery orders

The companies plan to release additional details about the partnership in the coming weeks.

Mobile app gets AI ‘concierge’

Meanwhile, it wouldn’t be a major product announcement in 2025 without an innovation related to artificial intelligence.

Delta says it will infuse its Fly Delta mobile app this year with Delta Concierge, an AI tool that will offer passengers additional instructions and suggestions while traveling — or, as the company puts it, “contextualized guidance and tailored recommendations” throughout the travel journey.

SEAN CUDAHY/THE POINTS GUY

That could mean the AI “concierge” chimes in with information about passport or visa requirements, or offers packing tips based on weather forecasts at a destination.

The move comes as airlines across the U.S. have, across the board, invested significant resources in improving their mobile apps, allowing customers more ways to track bags, rebook themselves, file lost luggage claims and get notified about key announcements through features like “live activities.”

DELTA AIR LINES

For Delta specifically, these hardware and software improvements will accompany an updated interior look for its cabins expected to debut on some new jets later this year — with retrofits to existing aircraft planned for the coming years, as well.

SEAN CUDAHY/THE POINTS GUY

The company used its CES appearance as a way to simultaneously celebrate its 100-year anniversary — helped by an exhibit inside the Sphere — and tout its vision for the future.

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Featured image by SEAN CUDAHY/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.