Skip to content

Delta to emerge a much 'smaller' airline from coronavirus crisis

March 20, 2020
5 min read
Delta Tail Planes Salt Lake City Airport SLC
Delta to emerge a much 'smaller' airline from coronavirus crisis
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

Delta Air Lines will emerge as a "smaller" carrier from the coronavirus crisis warns chief financial officer Paul Jacobson as the airline prepares to wind down the majority of its schedule by April.

"We're going to be smaller coming out of this," he told employees during an internal webinar Thursday viewed by TPG. "Certainly quite a bit smaller than when we went into it, and we'll have the opportunity to grow."

Delta has slashed schedules by 70% in April and May, and is in the process of parking more than 600 of the 1,340 active aircraft it had at the end of December. The reductions are part of an effort to drastically cut costs as revenue plummets amid fears of COVID-19.

Get Coronavirus travel updates. Stay on top of industry impacts, flight cancellations, and more.

Nearly every U.S. carrier has seen demand fall off a cliff as the pandemic spreads. Delta's reductions are the steepest of U.S. carriers to date, though nearly every other airline has moved to pare schedules and many in the industry expect even more cuts.

In 2019, nearly 811 million travelers boarded domestic flights in the U.S., according to U.S. Bureau of Transportation Statistics data via Cirium. Delta carried 175 million of those passengers, or nearly 22% of the total, second only to American Airlines.

Jacobson's comments Thursday are among the first by a major U.S. airline executive of their expectations on the industry post-crisis. In addition to emerging as a smaller carrier, he said Delta will come out of it with a "more modern, more nimble" fleet.

Related: Delta to ground half its fleet as it winds down majority of its operation

A Delta MD-88 lands in Atlanta. (Image by Alberto Riva/TPG)

Delta already plans to retire its McDonnell Douglas MD-88 and MD-90 jets, as well as some Boeing 767s, this year due to the crisis. However, more fleet changes may come depending on the length and depth of the downturn.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

"I would not be surprised to see not only Delta return as a smaller airline, but also American, United and even Southwest use this as an opportunity to cull some aircraft from their fleet," Atmosphere Research president and founder Henry Harteveldt told TPG. "The question every airline will wrestle with is 'what is the right number.'"

The coronavirus crisis has prompted American Airlines to accelerate the retirement of its Boeing 757s and 767s. The Fort Worth, Texas-based carrier may also move up plans to pull down its Embraer E190 fleet, as well as the Airbus A330-300s it has repeatedly postponed removing.

All U.S. carriers are, or are expected to, restructure their orderbooks and slow new aircraft deliveries until demand for air travel recovers.

Related: US airlines seek at least $50 billion in aid to combat coronavirus crisis

Airline workforces are also being pared. As of Wednesday, Delta CEO Ed Bastian said that 10,000 of the carrier's 91,000 active employees had already taken a voluntary unpaid leave package. And on Thursday, American president Robert Isom said the carrier had added an early retirement option for staff with more than 15 years at the airline in addition to voluntary unpaid leave offer.

A smaller Delta will also mean changes to the airline's route map. Jacobson did not comment on this directly in the webinar, though he did say the current expectation is that the recovery in demand will be "slow at first."

"It's a contraction to the core of the network is what it's going to be," Brad DiFiore, who advises airports on developing new routes as a managing director at Ailevon Pacific, said about what a smaller Delta could look like. "Secondary hubs will be more a function of the local economies, [and] I suspect that focus cities are going to get hit pretty hard."

Delta maintains core hubs in Atlanta (ATL), Detroit (DTW), Minneapolis/St. Paul (MSP) and Salt Lake City, plus secondary — or "coastal" — hubs in Boston (BOS), Los Angeles (LAX), New York John F. Kennedy (JFK) and LaGuardia (LGA), and Seattle (SEA). It has focus cities in smaller markets, including Austin (AUS), Cincinnati (CVG), Nashville (BNA) and Raleigh/Durham (RDU).

Related: Delta and JetBlue Want to Make Boston the Next Dual-Hub City

On the international front, DiFiore expects a "significantly smaller... footprint." Routes between Delta hubs and those of its partners abroad will likely remain but those to secondary cities -- both in the U.S. and abroad -- could be cut.

"A lot depends on where the coronavirus peaks and when it recovers," he said.

For now, at least, Delta and other airlines are in survival mode, winding down schedules and cutting costs to save cash to bridge them through the duration of the crisis. Already, two U.S. regional carriers — Compass Airlines and Trans States Airlines — have said they will close their doors permanently as a result of major airlines' reductions.

"Our 100% priority and focus is right now is making sure we get through the dark parts and see the light of day at the end," Jacobson told employees in the webinar.

Related: American Airlines in 'fight of our lives' as it plans more coronavirus cuts

TPG featured card

Rewards rate
4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
5XNew! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
3XEarn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
2XEarn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
Intro offer
Open Intro bonus
As High As 100,000 points. Find Out Your Offer.
Annual fee
$325
Regular APR
See Pay Over Time APR
Recommended credit
Open Credit score description
Excellent to Good

Pros

  • Valuable dining and food-related credits
  • Flexible rewards with airline and hotel transfer partners
  • Multiple travel and purchase protections
  • No foreign transaction fees
  • Access to Amex Offers for additional savings (enrollment required)

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
  • Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
  • Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
  • Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
  • $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
  • $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
  • New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
  • Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
  • Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
  • Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.