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Delta's laying the groundwork for free inflight internet with latest Wi-Fi move

Jan. 05, 2021
2 min read
LAX Airport Operations
Delta's laying the groundwork for free inflight internet with latest Wi-Fi move
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In early 2019, Delta CEO Ed Bastian shared a goal for the airline to offer free, fast Wi-Fi on its flights within a year or two.

Carriers have obviously had to make some adjustments following the COVID-19 pandemic, but free connectivity still seems like a top priority for Delta, with the carrier inching closer to its objective with a big shift announced today.

In a notable news release Tuesday morning, Delta detailed plans to begin a shift away from Gogo Wi-Fi to instead join forces with rival Viasat.

As part of the connectivity tweak, Delta will begin offering Viasat service on a handful of narrow-body aircraft as soon as this summer, including new and retrofitted Airbus A321s, Boeing 737-900ERs and Boeing 757-200s. As of now, more than 300 Delta planes are slated to get the Viasat boost.

For now, only a portion of Delta's fleet will get a Viasat upgrade. (Photo by Alberto Riva/TPG)

What remains unclear is whether or not the carrier's current free Wi-Fi partnership with T-Mobile will carry over to Viasat — a Delta spokesperson was unable to confirm whether or not T-Mobile customers will be able to score free Wi-Fi on Viasat-equipped planes.

JetBlue already offers free Viasat connectivity on all of its aircraft, and Viasat service can also be found on select aircraft operated by other top carriers, including American Airlines and United.

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While 300 planes represents less than half of Delta's fleet, it's likely that the airline will continue to bring more aircraft onboard as Viasat's technology evolves.

ViaSat-3, the company's next-generation satellite network, could launch as soon as this year, adding connectivity over much of the globe while offering nearly eight times more capacity — good news for anyone hoping to stream content from 30,000 feet and surf the web just as they do at home.

While we're unlikely to see Delta offer unlimited free Wi-Fi across its fleet immediately, this latest move is clearly a step in the right direction. Unlike Gogo, Viasat controls the entire experience, including the satellite network, making it possible to bring costs in line with what Delta may need in order to make inflight Wi-Fi completely free.

Featured image by Patrick T. Fallon
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.