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Amtrak extends points expiration, continues to pause its waiver of change fees

July 03, 2021
4 min read
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Maintaining elite status has been on frequent travelers' minds since the coronavirus pandemic started ravaging the travel industry in early 2020. Amtrak -- the national rail service of the U.S. -- started waiving change fees and extended the validity of points, coupons and elite status early in 2020. Some of these extensions were initially set to expire in late 2020. But, Amtrak has extended some of its temporary measures several times now.

Yesterday, TPG senior reporter Victoria M. Walker noticed Amtrak is now waiving all change fees for reservations made by Sept. 6, 2021. So, today I'll discuss this extension and other ways the train operator is currently responding to the coronavirus pandemic to help Amtrak loyalists.

Amtrak elite status extended until February 2022

Amtrak is extending elite status for all Select, Select Plus and Select Executive members through Feb. 28, 2022. This extension applies to all Amtrak Guest Rewards members that currently hold Amtrak elite status, and there is no need to enroll or contact Amtrak to take advantage of the extension.

Amtrak extended all elite status benefits through this date. This includes annual upgrade certificates, companion passes and lounge passes. In addition, elite members are eligible to receive their status tier's annual allotment in 2021, regardless of how many tier-qualifying points they earned in 2020.

Related: Why I’m (temporarily) switching my loyalty to Amtrak

Points won't expire until September 15, 2021

(Photo by Melanie Lieberman/The Points Guy)

In April, Amtrak announced that all Amtrak Guest Rewards points, upgrade coupons and companion coupons will have their expiration paused until Sept. 25, 2020. Then, Amtrak extended this pause through Dec. 31, 2020. These extensions applied to all points and certificates regardless of how you earned them.

Amtrak allowed upgrade and companion coupons to begin expiring on Feb 28, 2021. So, if you had upgrade or companion coupons in your account, they may now be expired.

However, Amtrak has continued to pause points expiration through September 15, 2021. But, if you hold an Amtrak credit card, your points will not expire as long as your account is open. And you can extend your points expiration by 24 months when you earn at least one Amtrak point. The easiest way to earn a few Amtrak points is to make a purchase through the Amtrak shopping portal.

Related: You can now book an overnight private room on Amtrak’s Northeast Regional

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Change fees waived for tickets purchased by Sept. 6, 2021

Further, all Amtrak tickets purchased by Sept. 6, 2021, can be changed free of charge. This includes both cash fares and tickets booked with points. Just keep in mind that — despite Amtrak waiving change fees — you're still responsible for paying a fare difference if your new ticket is more expensive.

These fees are waived for all new and existing Amtrak tickets so long as you purchase your tickets by Sept. 6, 2021. Amtrak customers can change their travel online, through the Amtrak app or by calling Amtrak at 800-872-7245. We recommend changing your itinerary online or through the app to avoid long hold times.

Related: The summer of train travel: Amtrak to restore daily service on 12 long-distance routes

Bottom line

This is all-around great news for Amtrak travelers. In particular, it's comforting to know that travelers can change any ticket purchased by Sept. 6, 2021, with no fee. Although fare differences may cause you to pay more to take a trip if you need to change, it's nice to have this flexibility during these uncertain travel times.

Additional reporting by Ashley Onadele and Katie Genter.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

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  • Solid welcome bonus

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  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
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  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.