American Airlines restricts basic economy flexibility in move to new normal
It's been about a year since the major U.S. airlines issued sweeping waivers for added flexibility when booking flights.
Now, that added flexibility is being peeled back, as American Airlines will restore some restrictions for select basic economy tickets. These itineraries will return to being non-changeable and non-refundable for new purchases made on or after April 1, 2021.
Note that the new restrictions only apply to domestic basic economy fares, as well as for those international itineraries departing North or South America. American will allow changes on new basic economy tickets originating outside North or South America for tickets bought between April 1, 2021 and April 30, 2021, for all travel dates, except for those from Asia.
Pre-pandemic, one of the biggest restrictions with these deep-discount tickets was the fact that there were effectively "use it or lose it." If you needed to change a basic economy ticket, you'd be forced to purchase a brand-new one, instead of applying the existing value to a new itinerary less a change fee.
Then, the coronavirus came stateside, and major network airlines made all tickets fully flexible, including those in basic economy. You couldn't get a refund for voluntarily canceled flights, but you could still make changes as needed.
Now, with an accelerated vaccine rollout and over a million daily travelers again passing through TSA checkpoints on average, American seemingly thinks it's time to reign in on the flexibility.

Even when basic economy becomes non-changeable again, it won't carry all of the pre-pandemic restrictions. As of Oct. 1, 2020, American allows bargain travelers to purchase,
- Upgrades
- Priority boarding
- Preferred and Main Cabin Extra seating
- Same-day confirmed flight changes
AAdvantage elites can also enjoy all their perks too, though American removed the ability to earn elite-qualifying miles, segments and dollars on these tickets effective Jan. 1, 2021.
More about AA tickets: Everything you need to know about flying basic economy on American Airlines
For American, basic economy is about to become what airlines had originally intended it to be: non-changeable and non-refundable.
But it's unclear if the competition will follow AA's move.
Both Delta and United currently have global waivers for all new tickets purchased through March 31. In previous months, the carriers have extended this flexibility just a day or two before it expired.
Now, however, the calculus for airline revenue managers is different.
In late 2020, all three major U.S. airlines permanently eliminated change fees for most fares. This policy applies to all domestic tickets, and select international ones, too. It doesn't apply to basic economy, however.
Related: How airline no-change-fee policies stack up against Southwest
Over the past year, the goal was to get you to buy a ticket — by offering changes for all fares. With more travelers now returning to the skies, American seems to be reinstating its segmentation strategy, and getting those who value flexibility to buy up to higher, standard coach fares.
Going forward, you'll need to think twice before booking American basic economy. What if you get sick? Or there's another wave of COVID-19 infections?
Either buy up to regular economy, choose a competitor offering more flexibility or cross your fingers that American restores its global waiver.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 5X | New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App. |
| 3X | Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines. |
| 2X | Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Pros
- Valuable dining and food-related credits
- Flexible rewards with airline and hotel transfer partners
- Multiple travel and purchase protections
- No foreign transaction fees
- Access to Amex Offers for additional savings (enrollment required)
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- New! Earn 5X Membership Rewards® points on prepaid hotel stays booked through AmexTravel.com or the Amex Travel App.
- Earn 3X Membership Rewards® points on flights booked through AmexTravel.com, the Amex Travel App, or purchased directly from airlines.
- Earn 2X Membership Rewards® points on prepaid car rentals booked through AmexTravel.com or the Amex Travel App and cruises booked and paid through AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- Pay It® lets you tap in the American Express® App to quickly pay for small purchase amounts throughout the month and still earn rewards the way you usually do. Plan It® gives you the option to split up big purchases into equal monthly payments with a fixed fee. You’ll know upfront exactly how much you’ll pay.
- Updated! $120 Dining Credit: Earn up to a total of $10 in statement credits monthly when you pay with the Gold Card at Grubhub (including Seamless), Buffalo Wild Wings, Five Guys, The Cheesecake Factory, and Wonder. This can be an annual savings of up to $120. Enrollment required.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year at over 10,000 qualifying U.S. Resy restaurants after you pay for eligible purchases with the American Express® Gold Card. That’s up to $50 in statement credits semi-annually. Enrollment required.
- $84 Dunkin' Credit: Earn up to $7 in monthly statement credits after you pay with the American Express® Gold Card at U.S. Dunkin’ locations. Enrollment required.
- $120 Uber Cash on Gold: Enjoy up to $120 in Uber Cash annually with your Gold Card. Just add your Card to your Uber account and you'll get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an Amex Card for your transaction.
- New! As an American Express® Gold Card Member, you can enjoy complimentary Hertz Five Star® Status. Enjoy benefits like skipping the counter at select locations, adding an additional driver at no additional cost*, and vehicle upgrades**. Benefit enrollment and Hertz Gold+ registration are required. *Additional drivers must meet standard rental qualifications and must be a spouse or domestic partner to qualify as complimentary. Other additional drivers subject to fees. **Benefits are subject to availability and vary by location. Additional Hertz program Terms and Conditions including age restrictions apply.
- Take advantage of a $100 credit towards eligible charges* at over 1,300 upscale hotels worldwide when you book The Hotel Collection through AmexTravel.com or the Amex Travel App **. *Eligible charges vary by property. **The Hotel Collection requires a two-night minimum stay.
- Book your travel through the Amex Travel App with added peace of mind – backed by American Express® service and support. Only for American Express® Card Members.
- Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.


