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American Airlines debuts vaccine passport feature within mobile app

May 20, 2021
4 min read
American Airlines Zach Griff - 22
American Airlines debuts vaccine passport feature within mobile app
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Flying with American Airlines? Get your vaccine card ready.

On Thursday, the Fort Worth-based carrier announced that it's adding a vaccine passport capability to its health passport mobile app, Verifly. Flyers can now securely upload their CDC vaccination card before a trip, which will then be verified and processed before departure.

Verifly is an independent mobile app that American has deployed since November 2020 to streamline the check-in and document verification process before departure, including international entry requirements, COVID-19 tests and now vaccines. It can be downloaded for free on both the Apple App Store and Google Play store.

In explaining the news, Preston Peterson, American's director of customer experience innovation, told TPG that "we're now shifting into this phase... where countries are really opening up, but it's more based on vaccines. We need to adapt to that shift and make sure that we're providing an opportunity for our customers to use their vaccine status to get into a country or a destination if they choose to."

Check in counters for American Airlines
(Photo by Zach Griff/The Points Guy)

At launch, the vaccine passport feature will only be available for travelers headed to the Bahamas, El Salvador and Guatemala. In addition to accepting U.S. Centers for Disease Control and Prevention (CDC) vaccination cards, Peterson told TPG that the carrier is working with Verifly to accept international vaccine records as well.

With ever-changing entry requirements, American's committed to expanding the feature to other international destinations. In fact, this paves the way for American to support the much-anticipated travel corridor expected to launch shortly between the U.S. and the European Union.

"We are laying the groundwork for that," Peterson said in reference to the news that Europe could soon be open to fully vaccinated Americans. "We're happy to have this challenge to be able to provide our customers with more destinations to travel to this summer," he continued.

On Wednesday, European Union countries confirmed that they'll open to fully vaccinated Americans this summer. The agreement will allow fully vaccinated travelers entry to each of the EU countries without the need for a further COVID-19 test result or quarantine on arrival. A similar corridor between the U.S. and U.K. has reportedly been in the works for at least a month, but no formal announcement has been made yet.

American Airlines does not require vaccination for travel on its planes, except when it's mandated by the destination country. When using the Verifly app for pre-departure screening, travelers can proceed through online or mobile check-in without needing to stop at a counter at the airport. If there are issues that require a visit to an agent, you'll need to stop at a physical check-in desk, though Verifly customers can use a dedicated priority lane at 11 airports, including five of its 10 hubs.

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Sean AA check in vaccine
(Screenshot courtesy of American Airlines)

In recent weeks, there've been reports of travelers providing falsified COVID-19 test and vaccine documents to airlines and immigration officials during travel. Asked about how Verifly actually verifies the CDC paper stock, Peterson couldn't get into the specifics, but he did reassure travelers that "we will meet and comply with the requirements of the destinations of where we travel."

American isn't the only U.S. carrier to support mobile vaccine passports. United's all-in-one travel-ready center includes the ability to upload test results and vaccine certificates prior to travel. Delta hasn't announced a dedicated vaccine passport feature.

In addition to now supporting vaccine cards for international travel, the Verifly app can be used by AA travelers returning to the U.S. All travelers two years and older entering the U.S. are required to have proof of a negative COVID-19 test taken no more than three days before departure, in addition to a signed attestation form.

By using the Verifly app, flyers can bypass a stop at the check-in counter and be assured that their documents were already verified before getting to the airport. Nevertheless, Peterson still recommends traveling with paper copies of test results and vaccination certificates.

At the end of the day, "we don't control the immigration process in the various countries," he said.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.