Skip to content

American and Iberia are moving at London Heathrow — here's what you need to know

June 29, 2022
5 min read
American Airlines British Airways London Heathrow Terminal 5
American and Iberia are moving at London Heathrow — here's what you need to know
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

If you're passing through London's Heathrow Airport (LHR) in the coming months, listen up: there are some big terminal changes in the works.

Both American Airlines and Iberia are vacating Terminal 5 and moving to Terminal 3 instead.

The move will take effect on Tuesday, July 12, with all American flights departing the U.S. on Monday, July 11, parking at Terminal 3 when they land in the U.K.

American was previously operating up to 11 daily flights from Terminal 5, which is home to the airline's Atlantic joint-venture business partner British Airways.

In July 2020, American consolidated all of its operations into Terminal 5 when Terminal 3 closed at the height of the pandemic. Terminal 3 reopened in summer 2021, and American moved all of its flights back there (except for New York-JFK services, which remained in Terminal 5). Earlier this year, the airline started operating Dallas/Fort Worth (DFW), Los Angeles (LAX) and Miami (MIA) routes from Terminal 5, leaving the others in Terminal 3.

For American and Iberia, co-locating in Terminal 5 gave connecting travelers a more seamless transit experience. Those connecting onto British Airways flights didn't have to take a bus to a different terminal.

(Photo by Zach Griff/The Points Guy)

Originally, the plan was for American to co-locate for the duration of the summer travel season (through Oct. 30). But now, American's residency in Terminal 5 is coming to an abrupt end nearly four months early.

The reason: British Airways can't handle its own flights in Terminal 5, let alone American's and Iberia's.

British Airways has had a challenging start to its summer operations and to improve the customer experience, BA plans to operate the majority of its flights out of Terminal 5. As a result, BA asked American and Iberia to consolidate operations elsewhere.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts
(Photo by Zach Griff/The Points Guy)

There have been numerous reports of mishandled baggage, overcrowded security lines and general chaos at Terminal 5 during peak periods. By moving American and Iberia out of the terminal, British Airways seemingly hopes that it will help solve some of the issues. (Note that American will handle Iberia's above and below-the-wing operation in Terminal 3.)

In a statement, an American Airlines spokesperson shared that:

Starting on July 12, our operations at London Heathrow (LHR) will be consolidated in Terminal 3. The temporary partial co-location of our operation with our Atlantic Joint Business partner British Airways was planned only for the summer season and we continue to explore options for joint operations with all of our AJB partners at LHR in the future.
Customers whose connecting flights may be impacted as a result of this adjustment will be contacted directly with alternate travel options that get them to their destinations.

Perhaps the biggest implication of the move is that the minimum connection time needed at Heathrow will increase by 50% for those connecting to and from British Airways.

(Photo by Zach Griff/The Points Guy)

Currently, the shortest connection that American or Iberia can sell within Terminal 5 is 60 minutes. Now, with the move to Terminal 3, that number jumps to one-and-a-half hours, according to ExpertFlyer's travel information.

While 90 minutes is the minimum connection, many travelers will likely want to book a longer transit time, given that the trek between terminals requires taking a bus, re-clearing security and possibly boarding a train to a remote pier of gates.

American has already loaded its schedule change and affected travelers should be able to check their bookings for updated travel information. Those with illegal connections will be contacted by American.

(Photo by Zach Griff/The Points Guy)

Just like passengers, checked bags will also have a longer journey between terminals. Travelers may thus want to plan some additional time for the carriers to transfer luggage between terminals. (Don't forget to pack an AirTag in your bags, either.)

While the terminal move is certainly disappointing for those connecting to British Airways flights, it's certainly good news for premium-cabin passengers with lounge access.

Terminal 3 at London Heathrow is largely regarded as the best for those with lounge access. Oneworld premium-cabin and elite flyers will have access to the Cathay Pacific, Qantas and British Airways lounges.

Additionally, American Express' new Centurion Lounge in Heathrow is located in Terminal 3, so those with the issuer's top cards will enjoy easy access.

Finally, American plans to reopen its Admirals Club in Terminal 3 in mid-August, a carrier spokesperson confirmed to TPG.

(Photo by Zach Griff/The Points Guy)

Meanwhile, British Airways has a stronghold on the lounges in Terminal 5. The main Galleries Club Lounge leaves a bit to be desired, especially when compared to the far superior Cathay Pacific and Qantas lounges in Terminal 3.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards

2 - 10X miles

Intro offer

LIMITED-TIME OFFER: Earn up to 400K bonus miles

Annual Fee

$395

Recommended Credit

740-850
Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month
Apply for Capital One Venture X Business
at Capital One's secure site
Terms & restrictions apply. See rates & fees
Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards Rate

2X miles2 miles per dollar on every purchase
5X miles5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel
10X miles10 miles per dollar on hotels and rental cars booked through Capital One Business Travel
  • Intro Offer

    LIMITED-TIME OFFER: Earn up to 400K bonus miles
  • Annual Fee

    $395
  • Recommended Credit

    740-850
    Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month