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What Eliminating Close-In Award Booking Fees Would Mean for American Airlines Customers

July 29, 2019
3 min read
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What Eliminating Close-In Award Booking Fees Would Mean for American Airlines Customers
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We've seen a radical change in award pricing among the US legacy carriers (Delta, American and United) over the last several years as fixed award charts have been replaced by variable or "dynamic" revenue-based pricing. Both Delta and United have adopted this scheme, while American Airlines, the lone holdout, has confirmed that it also has plans to move to dynamic award pricing.

Twitter user @xJonNYC, one of the most reliable sources for any news pertaining to American Airlines, is reporting that the carrier will be eliminating the $75 close-in booking fee it currently charges for awards booked within 21 days of departure, and that the airline might be making broader changes to its award change rules.

TPG reached out to American Airlines for comment and was told, "we don’t comment on rumor or speculation about future pricing actions."

What This Could Mean for Customers

On the surface, removing this fee looks like a clear win for American Airlines customers, especially those people or businesses who frequently book last-minute travel. It doesn't make sense for airlines to charge this fee in the first place, when in theory they'd want customers to redeem miles at the last minute for seats that would otherwise have gone out empty.

What's more alarming about this rumor are the potential changes to American's award change policy. American is currently incredibly generous in this regard, allowing free changes on award tickets as long as the origin, destination, and cabin of service stay the same. I've used this policy in the past to change a Cathay Pacific first class award from Shanghai (PVG) to New York (JFK) to a JAL first class award on the same routes, and even move the flight up a few days in the process without paying a dime. Compare this to United and Delta, which both charge fees for making any changes to award tickets (though both carriers also waive the fees for certain tiers of elite status).

Of course, there's also reason to be concerned that this might be the first step in American's switch to dynamic pricing. In many ways American has already started to make this shift, with the roll out of Economy Web Specials late last year, with TPG's JT Genter noting the following: “The appearance of ‘discounted’ awards costing 9,500, 10,000, 10,500 and even 13,500 miles on a route where the standard rate is just 7,500 miles is quite concerning. Hopefully this is just a bug in the rollout, and not the first step toward a revenue-based redemption program like what we’ve seen Delta transition to over the past few years.”

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In addition, anyone who has tried to book long-haul business class awards on American Airlines has noticed the carrier relying much more heavily on its "AAnytime" award pricing, which often costs 2-3x as much as a MileSAAver award.

Bottom Line

At the moment, this change is nothing more than a rumor, though when @xJonNYC throws his weight behind something he's right more often than not. There's no denying that removing this fee would be good news, especially for those who can't avoid booking last-minute travel. However, I'm much more worried about the potential of broader changes to the AAdvantage program that this might represent.

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Apply for American Express® Gold Card
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.