Skip to content

The end of an era: Alaska, Delta, United scrap flexible travel waiver, leaving JetBlue as lone holdout

May 03, 2021
3 min read
The end of an era: Alaska, Delta, United scrap flexible travel waiver, leaving JetBlue as lone holdout
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

As travel rebounds, you're going to want to pay close attention to the terms and conditions of your airline ticket.

On May 1, Alaska, Delta and United all let their flexible travel waivers expire, restoring many of the most punitive restrictions to basic economy fares. Going forward, all newly purchased basic economy tickets on the aforementioned carriers will return to being non-changeable and non-refundable.

Pre-pandemic, one of the biggest restrictions with these deep-discount tickets was the fact that there were effectively “use it or lose it.” If you needed to change a basic economy ticket, you’d be forced to purchase a brand-new one, instead of applying the existing value to a new itinerary less a change fee.

Want more airline-specific news? Sign up for TPG’s free new biweekly Aviation newsletter!

Then the coronavirus came stateside and major airlines made all tickets fully flexible, including those in basic economy. You couldn’t get a refund for voluntarily canceled flights, but you could still make changes as needed.

Now, with a summer of travel looming on the horizon, every major U.S. airline is reining in that flexibility. In April, American Airlines became the first to retire its global travel waiver, and just one month later, three of its largest competitors are pulling the plug as well. JetBlue is the lone holdout, as its waiver runs through May 31, 2021.

Sign up for our daily newsletter

If you bought a basic economy ticket during the flexible travel waiver period, you'll still be able to modify it without change fees. The updated policy only applies to new ticket purchases. Also note that there's generally one big exception to the basic economy "no-changes" policy — if the airline significantly changes your flight schedule, you can make a change or get a refund for free.

While basic economy restrictions are back, change fees are not.

Late last year, United Airlines permanently eliminated most change fees, joining Southwest as the only major airline to forgo those pesky $200 (or more) charges for modifying a ticket. Within hours, American, Delta and others matched — but there's one major restriction: basic economy tickets are excluded from the no-change-fee offer.

Related: How airline no-change-fee policies stack up against Southwest

Now that the flexible travel waivers are over, you'll have to buy up to a regular coach ticket to enjoy the added flexibility. If you’re concerned about getting sick or needing to postpone your plans due to another wave of COVID-19 infections, then you might want to think twice about booking basic economy fares going forward — any itinerary modifications will require a brand-new ticket.

If you splurge for a standard coach fare, you'll be able to make changes as needed, subject to a possible fare difference. You could also cancel your ticket and reuse the value later, but you aren't eligible for a refund unless the airline significantly changes or cancels your flight.

Despite domestic travel rebounding, a recovery in long-haul international travel is still in its infancy. To offer a bit more flexibility for globetrotters, American Airlines is waiving change fees for all newly purchased international tickets originating outside North or South America bought through May 31, 2021, for all travel dates.

Featured image by (Photo by Zach Griff/The Points Guy)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Top offers from our partners

How we chose these cards

Our points-obsessed staff uses a plethora of credit cards on a daily basis. If anyone on our team wouldn’t recommend it to a friend or a family member, we wouldn’t recommend it on The Points Guy either. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners.
See all best card offers

TPG featured card

Best premium travel card for value
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards

1 - 10X points
10xEarn 10x total points on hotels and car rentals when you purchase travel through Chase Ultimate Rewards®.
5xEarn 5x total points on flights through Chase Ultimate Rewards®.
3xEarn 3x points on other travel and dining.
1xEarn 1 point per $1 spent on all other purchases

Intro offer

80,000 bonus points
Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,200 toward travel when you redeem through Chase Ultimate Rewards®

Annual Fee

$550

Recommended Credit

740-850
Excellent
Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

If you are looking to take your premium rewards to the highest level, this card is really a no brainer in our eyes. Chase's Ultimate Rewards make points easy to redeem, with a wide range of 10 airline and three hotel transfer partners and a friendly user interface. Despite the high annual fee, Chase is consistently adding new benefits to keep the card competitive in a fierce premium rewards field.

Pros

  • $300 annual travel credit as reimbursement for travel purchases charged to your card each account anniversary year
  • Access to Chase Ultimate Rewards hotel and airline travel partners
  • Unlimited 3x points on the broad category of travel and dining
  • 50% more value when you redeem your points for travel through Chase Ultimate Rewards®
  • Broad definitions for travel and dining bonus categories

Cons

  • Steep $550 annual fee
  • May not make sense for people that don't travel frequently
  • You must spend the $300 travel credit before earning 3x points for travel and dining
  • No automatic hotel elite status
  • Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,200 toward travel when you redeem through Chase Ultimate Rewards®
  • $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year.
  • Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Ultimate Rewards® immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases
  • Get 50% more value when you redeem your points for travel through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,200 toward travel
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Access to 1,300+ airport lounges worldwide after an easy, one-time enrollment in Priority Pass™ Select and up to $100 application fee credit every four years for Global Entry, NEXUS, or TSA PreCheck®
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more
Best premium travel card for value
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10xEarn 10x total points on hotels and car rentals when you purchase travel through Chase Ultimate Rewards®.
5xEarn 5x total points on flights through Chase Ultimate Rewards®.
3xEarn 3x points on other travel and dining.
1xEarn 1 point per $1 spent on all other purchases
  • Intro Offer
    Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,200 toward travel when you redeem through Chase Ultimate Rewards®

    80,000 bonus points
  • Annual Fee

    $550
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
    Excellent

Why We Chose It

If you are looking to take your premium rewards to the highest level, this card is really a no brainer in our eyes. Chase's Ultimate Rewards make points easy to redeem, with a wide range of 10 airline and three hotel transfer partners and a friendly user interface. Despite the high annual fee, Chase is consistently adding new benefits to keep the card competitive in a fierce premium rewards field.

Pros

  • $300 annual travel credit as reimbursement for travel purchases charged to your card each account anniversary year
  • Access to Chase Ultimate Rewards hotel and airline travel partners
  • Unlimited 3x points on the broad category of travel and dining
  • 50% more value when you redeem your points for travel through Chase Ultimate Rewards®
  • Broad definitions for travel and dining bonus categories

Cons

  • Steep $550 annual fee
  • May not make sense for people that don't travel frequently
  • You must spend the $300 travel credit before earning 3x points for travel and dining
  • No automatic hotel elite status
  • Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,200 toward travel when you redeem through Chase Ultimate Rewards®
  • $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year.
  • Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Ultimate Rewards® immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases
  • Get 50% more value when you redeem your points for travel through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,200 toward travel
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Access to 1,300+ airport lounges worldwide after an easy, one-time enrollment in Priority Pass™ Select and up to $100 application fee credit every four years for Global Entry, NEXUS, or TSA PreCheck®
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more