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Cash, miles or status: TPG analyzes reader’s options for his 500-mile American upgrades

July 2 2022
6 min read
American Airlines 737 MAX
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American Airlines is retiring its 500-mile upgrades, and if you have any unused 500-mile upgrades in your AAdvantage account, each unused upgrade will automatically post 250 Loyalty Points to your account by taking no action.

Personally, I'm thrilled that American is offering Loyalty Points for my unused 500-mile upgrades, which I can't use since I'm not currently an AAdvantage elite member. My 20 500-mile upgrades will credit 5,000 Loyalty Points to my account. That will help me qualify for status this year.

If you received 500-mile upgrades on a complimentary basis because of your status, you are locked into getting 250 Loyalty Points per upgrade. But for travelers who purchased 500-mile upgrades (which could be bought for $40 per upgrade), you may have additional options.

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TPG reader A. Nguyen had purchased 188 500-mile upgrades, for which he paid $7,520. American gave him four options, so he wrote to me asking for advice on which option he should take.

Let's take a look at his options and which I think is the best deal.

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Miles, Loyalty points or a refund

(Photo by Robert Alexander/Getty Images)

American gave Nguyen four options for cashing out his 188 500-mile upgrade certificates, including:

  • 47,000 Loyalty Points (250 Loyalty Points x 188 purchased 500-mile upgrades).
  • 940,000 AAdvantage bonus miles (5,000 bonus miles x 188 purchased 500-mile upgrades).
  • Travel Voucher of $7,520 (the paid amount associated with your 188 purchased 500-mile upgrades).
  • Refund of $7,520 to the original form of payment or check depending on when your upgrades were purchased.

The two most interesting of the bunch are Loyalty Points or AAdvantage miles, but let's break things down a little further to see which offers the most value.

47,000 Loyalty Points

(Photo by Kyle Olsen/The Points Guy)

By opting for 47,000 Loyalty Points, Nguyen would have a headstart on requalifying for his Executive Platinum status. Remember, Loyalty Points cannot be redeemed for award flights and are merely the metric used to qualify for AAdvantage status.

As an Executive Platinum member, he has to earn 200,000 Loyalty Points by Feb. 28, 2023, to have his status extended by another year, so 47,000 Loyalty Points would get him roughly a quarter of the way there.

Ultimately, $7,520 (the amount he spent on his 500-mile upgrades) to earn 47,000 Loyalty Points isn't a very good deal. By spending $7,520 on American flights, he would earn just over 80,000 Loyalty Points since Executive Platinum members earn 11 Loyalty Points per dollar. As a result, I would advise steering clear of this option.

Related: Why I’m not a fan of American Airlines’ new Loyalty Points program

940,000 AAdvantage bonus miles

(Photo by Ben Smithson/The Points Guy)

I had to count the zeros a few times on this one to make sure I was reading this correctly: Nguyen had the choice of 940,000 AAdvantage miles in exchange for his 188 500-mile upgrades. TPG values 940,000 AAdvantage miles at a whopping $16,638.

By going with the 940,000 AAdvantage miles, our reader would more than double the value of the $7,520 that he originally spent on his 500-mile upgrades. Naturally, this option can be a great deal (assuming that AAdvantage miles are not significantly devalued by the time he redeems them).

He could use his 940,000 miles across the Oneworld alliance booking sweet spots such as flights from the U.S. to South Asia for 70,000 miles in Qatar Airways' award-winning Qsuite or 57,500 miles on Finnair's intriguing new business class. Cash prices are often well over $2,500 one-way on both of these long-haul international business class flights.

I'm jealous of Nguyen's intuition on this one — if I had known that American would be offering 5,000 miles for each 500-mile upgrade, I would have also stocked up on them, unlocking a purchase rate of just 0.8 cents per AA mile.

Related: You can currently buy points and miles with up to a 120% bonus — but should you?

$7,520 travel voucher

Since American also offered a cash refund (the next option), a travel voucher of $7,520 isn't a great deal. The reader would be effectively locking up money for American Airlines travel. Additionally, there's no way to maximize these certificates. He can only use it for $7,520 in travel; nothing more and nothing less.

$7,520 refund to the original form of payment or check

(Photo by Zach Griff/The Points Guy)

Our reader was offered a full refund for the $7,520 that he spent on his 188 500-mile upgrades. Assuming he opted for the refund, in his shoes, I would request a check for the amount.

By getting a credit card refund of $7,520, he would stand to lose the points and miles he earned by using his credit card to charge the 500-mile upgrades. If he used a card like The Platinum Card® from American Express, which earns 5 Membership Rewards points per dollar on air travel, he would have 37,600 Membership Rewards points deducted by getting a refund to his Platinum card. Further, he might also end up with a hefty statement credit on his credit card that could take time to cash out.

If American agreed to mail him a check, he could cash the $7,520 and save the credit card points that he earned.

Related: This single perk is the reason I’m trying to earn AAdvantage status

Bottom line

Unambiguously, the miles were the winner of four options — and that's what he chose! With almost a million more miles to his name, Nguyen, will have plenty of redemption opportunities ahead.

He had a very unique circumstance: 188 500-mile upgrades that he purchased outright. If he had 188 500-mile upgrades earned through AAdvantage status, he would have been locked into receiving 47,000 Loyalty Points.

So if you've bought 500-mile upgrades that are yet to be redeemed, now is the time to contact American and request AAdvantage miles before you're automatically given Loyalty Points, assuming that's what you also opt for.

Featured photo by AFP via Getty Images
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Intro Offer
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    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

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Why We Chose It

The Marriott Bonvoy Business Amex is a stacked card with a rewards rate that will help you earn bonus points on everyday and business-related purchases. You'll earn 15 elite night credits each calendar year, and receive automatic Gold elite status. Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year.

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  • Limited Time Offer: Earn 100,000 Bonus Marriott Bonvoy Points after spending $4,000 in purchases on your new Card in your first 3 months of Card Membership. Offer expires 11/2/22.
  • 6x points at hotels participating in the Marriott Bonvoy® program.
  • 4x points for purchases made at restaurants worldwide, at U.S. gas stations, on wireless telephone services purchased directly from U.S. service providers and on U.S. purchases for shipping.
  • 2x points on all other eligible purchases.
  • Receive a 7% discount off standard rates for reservations of standard guest rooms at hotels that participate in the Marriott Bonvoy program when you book directly. Terms and Conditions Apply.
  • Receive 1 Free Night Award every year after your Card renewal month. Plus, earn an additional Free Night Award after you spend $60K in purchases on your Card in a calendar year. Awards can be used for one night (redemption level at or under 35,000 Marriott Bonvoy® points) at hotels participating in Marriott Bonvoy®. Certain hotels have resort fees.
  • Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card.
  • Terms apply.
  • See Rates & Fees