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Yes, your American AAdvantage Loyalty Points are still coming: Here's what we know

March 22, 2024
5 min read
CLINT HENDERSON/THE POINTS GUY
Yes, your American AAdvantage Loyalty Points are still coming: Here's what we know
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In late 2023, American Airlines AAdvantage announced that credit card spending would earn Loyalty Points based on purchase date.

But after the most recent AAdvantage elite status qualification year ended Feb. 29, there's been a lot of consternation from American Airlines flyers (including me). Facebook groups have been full of confused AAdvantage members who are wondering why they received base miles from their credit card spending this month but not Loyalty Points.

As you can see from the screenshot below, I earned more than 10,000 base miles on my most recent Citi® / AAdvantage® Executive World Elite Mastercard® (see rates and fees) statement. But notice the big zero under Loyalty Points.

American Airlines Citi AAdvantage miles activity post.
American Airlines Citi AAdvantage account activity. AMERICAN AIRLINES

This is what the activity tracker usually looks like when my AAdvantage credit card spending posts.

American Airlines Citi AAdvantage miles activity post. AMERICAN AIRLINES
American Airlines Citi AAdvantage account activity. AMERICAN AIRLINES

So, where are the Loyalty Points? They are coming — despite what my statement currently shows.

American Airlines has this banner on its website under the account information overview. The carrier also gave frequent flyers a formal notice via email that had the same language (though I never received that email).

AAdvantage notification. AMERICAN AIRLINES
AAdvantage notification. AMERICAN AIRLINES

It's unclear why the Loyalty Points had to be posted separately this time. To shed some light on the situation, we reached out to American Airlines to learn more.

According to a carrier spokesperson, "To ensure all AAdvantage members get their miles and Loyalty Points deposited correctly and in a timely manner, this year the process entailed several separate actions. All Loyalty Points earned in February will be posted in March, and all Loyalty Points earned in March will be posted in April. The process results in more members earning status and Loyalty Point Rewards. As the new program year ramps up, we look forward to our members unlocking Loyalty Point Rewards and status toward an even better travel experience."

I imagine splitting the Loyalty Points into two different status years was no small IT task.

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For additional insight, you'll find the following explainer on how March statements work on the American Airlines website:



As an example, if your monthly AAdvantage® credit card statement closes on March 5 (which includes purchases posted to your credit card account between February 6 and March 5), all the Loyalty Points earned from purchases made between February 6 through 29 will count toward 2024 status. All Loyalty Points earned between March 1 and 5 count toward the 2025 qualification year.
It may take up to 8 – 10 weeks after March 5 to post to your account in this example.

In other words, all your Loyalty Points earned until Feb. 29, 2024, count toward reaching status for the previous qualification year and all the Loyalty Points earned beginning March 1, 2024, will count for the current qualification year.

I assume that all my Loyalty Points for the previous qualification year (which ended Feb. 29, 2024) will eventually show up in the tracker at the top of my account overview (as you can see below), but that raises additional questions that we don't have answers for yet.

AAdvantage account overview showing previous year Loyalty Points earning.
AAdvantage account overview showing the previous year's Loyalty Points earnings. AMERICAN AIRLINES

As you can see, I earned 240,479 Loyalty Points in the previous qualification year, but I'm still confused about how many of the 10,431 Loyalty Points I earned on my most recent credit card statement will go toward my previous qualification year. I'm so close to 250,000 Loyalty Points for the previous qualification year that it would unlock two more rewards if I made it.

AAdvantage Rewards choice tracker. AMERICAN AIRLINES
AAdvantage Loyalty Point Rewards tracker. AMERICAN AIRLINES

Will I get two more systemwide upgrade certificates, the same perk I chose when I reached 175,000 Loyalty Points and earned AAdvantage Executive Platinum status? Only time will tell. It would be lovely to get two more.

Another wrinkle to consider is that frequent flyers must choose their Loyalty Point Rewards by April 5, 2024. So what happens if the Loyalty Points don't post by then? Having them appear eight to 10 weeks from now would be well past the April 5 deadline, so I'd seemingly be out of luck.

There's some speculation that you may have to call customer service for assistance in choosing your award if the Loyalty Points don't post before the April 5 deadline to choose awards. If we find out more about this from American Airlines, we'll be sure to let you know.

AAdvantage reward choices.
AAdvantage reward choices. AMERICAN AIRLINES

No matter what happens, remember to make any outstanding Loyalty Point Rewards choices that may be waiting in your account.

Related reading:

Featured image by CLINT HENDERSON/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
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  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.