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Here's what life is like in Shanghai during the coronavirus outbreak

March 22, 2020
10 min read
Elevated View Of Shanghai Lujiazui At Dawn
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After originating in the central Chinese city of Wuhan late last year, the novel coronavirus (COVID-19) has spread around the world infecting more than 300,000 patients in over 150 countries. Last week the number of cases outside of China overtook those inside of the country, signifying a huge shift. What originally started as an Asia-specific problem has quickly morphed into a global pandemic, sending countries like Italy and France into full lockdown.

Meanwhile, in many parts of China, life is slowly returning to normal. The Chinese government took decisive and at times extreme steps to curb the spread of the disease. Ultimately these measures had the desired effect, and new cases in China (especially excluding Hubei province where Wuhan is located) have slowed to just a trickle. I've lived in Shanghai for the last year and a half and spent a good month in the city self isolating during the peak of the outbreak before flying to the U.S. to be with my family.

Here's what life is like inside the booming super city, as well as a few common sense policies that businesses and governments in the west might want to consider.

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Stores are fully stocked

The most common question I got from friends and family during my 14-day self isolation period was "Are you eating OK? Is there enough food?" Panic buying has gripped the U.S. and many western countries, but it was never once a problem in Shanghai. There was about a one-week period at the beginning of the outbreak when meat and produce were in short supply. This was as much due to the Lunar New Year festival as it was the coronavirus, and the disruption was short lived.

I was on vacation for a month during Chinese New Year, and I wasn't sure what to expect when I returned. On my first day back I walked over to a grocery store on my street corner, a small store selling meat and produce as well as imported snacks and drinks. While I couldn't find my absolute favorite brand of yogurt, there were plenty of options to pick from and I was able to purchase everything on my shopping list.

Related: Complete guide to traveling during the coronavirus outbreak

(Photo by Ethan Steinberg/The Points Guy.)

One of the best ways to pass the time if you're social distancing is to cook, and after we cleared our 14-day quarantine period a British friend of mine was even able to secure a whole organic chicken for us to roast, and plenty of wine to keep us entertained.

(Photo by Ethan Steinberg/The Points Guy.)

And of course, Watson here was very happy to see that we had enough cheese to last for two weeks.

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(Photo by Ethan Steinberg/The Points Guy.)

Regular temperature checks

There are a lot of moving parts that go into curbing a pandemic, but one shockingly simple response that you'll find all over China is frequent temperature checks using contactless thermometers or infrared cameras.

A Chinese woman wears a protective mask as she has her temperature checked by a security guard. (Photo by Kevin Frayer/Getty Images.)

You'll find a mix of police officers, security guards and neighborhood volunteers conducting these checks pretty much everywhere you go. Expect to have your temperature taken before entering a grocery store, a mall or really any commercial business. Same goes for residential complexes, as every apartment building and living community in Shanghai has a volunteer taking temperatures before residents, guests or deliveries can enter.

(Photo by Ethan Steinberg/The Points Guy.)

In addition, neighborhood volunteers knocked on my door every day for the first two weeks I was back to photograph my passport and record my temperature. In the end I'd say I had my temperature checked about five times a day, which requires a massive operation and commitment from both government agencies and commercial businesses. If you're looking to actively contain the spread of this virus, the best way to do so is to stop people with fevers from going out in public.

Travel restrictions

While countries were quick to restrict travel for passengers who'd been in China recently, China is now taking the opposite approach as it's more worried about importing coronavirus cases than it is about local transmission. All international travelers arriving in Beijing, for example, are required to submit to a 14-day quarantine at a government hotel facility, and they have to pay for their own accommodations. Shanghai isn't quite as strict at the moment, but passengers arriving from "yellow" countries, which include the U.S., are required to quarantine for 14 days either at home or at a designated facility.

A masked worker checking his colleague's temperature before entering staff channel at the Hong Kong international Airport. (Photo by May James/SOPA Images/LightRocket/Getty Images.)

China is also taking an incredibly proactive approach to screening arriving passengers, testing all of them for the coronavirus before allowing them through customs.

Again the exact policies vary across China, but in Shanghai much of this screening is being conducted on the plane, leading to long delays. If a single passenger tests positive they have to quarantine passengers in the surrounding rows, and of course thoroughly disinfect the plane before it can return to service.

Related: How to thoroughly disinfect your airplane seat

Take the example of ANA flight NH920, which operates daily between Shanghai Pudong (PVG) and Tokyo Narita (NRT). The full round-trip from Tokyo operates with the following schedule:

  • NH919 Tokyo 9:30 a.m. departure → Shanghai 11:40 a.m. arrival
  • NH920 Shanghai 1:05 p.m. departure → Tokyo 4:55 p.m. arrival

This means that on a normal day the ground staff has just under an hour and a half to turn the plane around, clean and refuel and load bags and cargo. Except, on many days, the screening of arriving passengers has taken seven hours or more. When I arrived at Pudong airport at around 11 a.m. to fly NH920 to Tokyo, I was told that they couldn't even open check-in until they'd finished screening the arriving passengers and knew how long the delay would be on that day. I've never seen the reason for a flight delay listed as "quarantine of arriving aircraft."

(Photo by Ethan Steinberg/The Points Guy.)

Thankfully on this particular day we were only delayed one hour. From the time they opened check-in to the time the boarding doors closed was exactly 50 minutes, and that was more than enough time for all 15 passengers on this 767 to clear security and customs and make it to the gate (with plenty of empty seats to spare).

What about delivery services?

With grocery stores running out of food and restaurants and bars around the country closing indefinitely, many people are turning to food and grocery delivery services to stay fed. This is certainly better than going out in public, but it's worth remembering that your delivery person represents another potential source of infection. Many delivery companies are moving to "contactless delivery" to reduce the risk of disease transmission, but China is leading the way in this category.

(Photo by WANG ZHAO/AFP via Getty Images.)

For starters, China's food delivery infrastructure is light years ahead of the U.S., partly thanks to the abundance of motorbikes that can zip through crowded city traffic. The two largest companies, Ele.me and Meituan combine for over 10 million deliveries a day across mainland China, and from the very beginning of the outbreak these companies have been taking great strides to keep customers safe.

Related: The best credit cards to use for food delivery services

When you order a delivery through Meituan, you'll be able to see that your driver is verified to be wearing a mask, and many are choosing to wear gloves as well. You'll also be able to see their latest body temperature, taken multiple times a day and verified through the app.

Even if you're concerned about the potential of someone faking their temperature to keep their job, they won't be able to get into your apartment building without undergoing another in-person temperature check. Nearly all buildings have moved to contactless delivery, with all packages and food orders being left in a designated spot by the entrance. Many restaurants are also stepping up and providing you similar information (including body temperatures) of everyone who handled your order.

A security guard checks the temperature of a food delivery worker. (Photo by NICOLAS ASFOURI/AFP/Getty Images.)

Green means good to go

China is undeniably the world leader in mobile payments, with QR codes on phones and taped around stores replacing credit cards and even cash. The coronavirus has led to a new use for these codes, as a government backed health app is now giving everyone a colored code — green, yellow or red. The color of your code reflects the areas you've traveled to in the last 14 days and your required quarantine status. Many offices and malls around Shanghai are now requiring individuals to display a green code to enter, meaning they'll know if you're supposed to be self-isolating but are trying to ignore the rules.

A green QR code shows his health status to security upon arrival at Wenzhou railway station in Wenzhou. (Photo by NOEL CELIS/AFP/Getty Images.)

Bottom line

China's early handling of the coronavirus will be dissected and criticized for many years to come, but the policies they've enacted since have practically eliminated community spread in most major cities. In Shanghai especially, bars and restaurants are starting to reopen and the city is beginning to come out of hibernation having weathered the worst of the storm.

Featured image by Getty Images

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  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.