Skip to content

What are cruise ship pilots, and what do they do?

Sept. 30, 2023
7 min read
Pilot boat leaving Nice harbour
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

If you've sailed on a cruise ship of any size, you've probably seen pilot boats pull alongside the vessel, and you might have watched curiously as one or two people climbed onto the ship via a rope ladder. Have you ever wondered who these people are and what they do once they're on board?

They are marine or ship pilots, experts on the waterways and ports you are entering or leaving. They come aboard to safely guide your cruise ship into and out of the harbor.

To learn more, TPG chatted with two experts in the industry. Clayton L. "Clay" Diamond is the executive director-general counsel of the American Pilots' Association, whose pilots are responsible for handling over 90% of the larger ocean vessels (cruise ships and cargo vessels) in international waters. We also spoke with Edouard Petitson, Norwegian Cruise Line's port captain director. Based at Norwegian's Miami headquarters, Petitson is responsible for many port-related matters, including pilotage.

Diamond and Petitson gave us the inside scoop on what happens once a cruise ship pilot is on board and how they interact with the captain and crew to help them safely navigate the ship into or out of port.

What does a cruise ship pilot do?

In ports in the U.S. and around the world, a pilot boards the ship 10 to 20 miles offshore via a pilot boat, which can be anywhere from 65 to 100 feet long. While on board, the pilot gives orders to the captain or helmsman regarding the best way to steer the ship to navigate the offshore channels and waterways until the cruise ship docks.

Marine pilots also pilot vessels from the dock to a "pilot boarding area," where they transfer to the pilot boat. The pilotage can be as short as two to three hours or as long as eight to 10 hours.

Alaska has a different situation since cruise ships sail so close to the shoreline and icebergs during nearly all their transit. Vessels sailing in these waters will typically be under pilotage the entire time by using two pilots. This type of piloting arrangement is typical in places like Glacier Bay National Park and Preserve.

What qualifies a pilot over the ship's captain to direct a ship into port?

A pilot boat moves into the shipping channel off of St. George's in Bermuda. JOEL CARILLET/GETTY IMAGES

"Marine pilots are the most highly trained mariners in the world," says Diamond.

After many years of working in the maritime industry as a pilot apprentice and training in the waterways where they work, they are experts in their ports. Ship pilots must be able to chart the pilotage ground from memory, including the channel, landmarks, docks, buoys and any hazards to navigation.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

"A pilot also has comprehensive knowledge of the local environments such as the hydrographic, wind and currents and tidal conditions," Petitson adds.

Ship captains who sail into different ports around the world do not have the comprehensive knowledge and training that marine pilots do in one specific port. Essentially, marine pilots are maritime specialists in their port of expertise.

Related: How is cruise ship speed measured, and how fast is a knot in miles per hour?

Does every port have a pilot?

There are only a handful of ports in the world where pilotage isn't mandatory. In Miami and all U.S. ports, pilotage is compulsory and provided by local pilots for all inbound and outbound ships.

A state regulatory board oversees the number of pilots needed in each port. The board determines the number based on the port's shipping and cruise traffic. The goal is to have enough pilots working to avoid delays.

What happens in foreign ports? Do all pilots have to speak English?

All pilots around the world are required to speak English.

"In certain destinations where English is not the primary language," Petitson explains, "the pilot can communicate in their native language with other ships in the channel, traffic control and other pilots to eliminate possible misunderstanding, especially in an emergency situation."

Related: Boat vs. ship: What's the difference? The annoying mistake some cruisers keep making

If the pilot and captain disagree, who has the final say?

ANDREW PEACOCK/GETTY IMAGES

The captain is always in charge of the vessel and the safety of the crew and passengers as the cruise ship is navigated into or out of port. If a disagreement arises, the captain will take over navigation until the situation is resolved.

Is the job dangerous?

If you've watched videos of pilots boarding ships by ladder, or have seen them jump from a moving ship to a pilot boat alongside, you've probably wondered how safe the process is.

Diamond tells us that the ladder has been deemed the safest way to board and disembark ships. The American Pilots' Association focuses on safety and routinely works with the U.S. Coast Guard and the International Maritime Organization to improve and enhance the regulations for the ladders and pilot transfers. However, eight marine pilots have been killed since 2006.

Related: Are cruises safe? Here's what you need to know about cruise ship security and safety

How do you become a cruise ship pilot?

Individuals interested in becoming a ship pilot, or a pilot candidate, typically attend the United States Merchant Marine Academy in Kings Point, New York, or one of the six state maritime academies in the U.S. After completing the program, a pilot candidate will spend anywhere from eight to 14 years on ships to gain firsthand experience at sea.

Once they have earned their master's credential, they can "master" a ship or become a captain. It's usually during this time when a candidate enters a pilot apprenticeship program, which can take up to seven years to complete. Becoming fully licensed, where an individual can pilot the world's largest ships, can take an additional four to five years.

Are there many female marine pilots?

No. The number of female pilots with an unlimited tonnage master's credential is .01% overall. The number of female pilots in the APA is 4%-5%. Diamond tells us that the number is considerably better than what you'll find in most other countries, but the APA would like it to be higher.

Bottom line

When you see that small pilot boat pull next to one of those giant cruise ships, you now know that the person coming on board to guide that ship safely into port has spent decades in education and training — and most of their career has been spent learning to expertly navigate one specific port. You can feel safer knowing that your captain can rely on a local expert to help guide the ship into or out of port.

Planning a cruise? Start with these stories:

Featured image by JONINGALL/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards

2 - 10X miles

Intro offer

LIMITED-TIME OFFER: Earn up to 400K bonus miles

Annual Fee

$395

Recommended Credit

740-850
Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month
Apply for Capital One Venture X Business
at Capital One's secure site
Terms & restrictions apply. See rates & fees
Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards Rate

2X miles2 miles per dollar on every purchase
5X miles5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel
10X miles10 miles per dollar on hotels and rental cars booked through Capital One Business Travel
  • Intro Offer

    LIMITED-TIME OFFER: Earn up to 400K bonus miles
  • Annual Fee

    $395
  • Recommended Credit

    740-850
    Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month