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Make sure you're getting the most out of your Marriott resort fees

Feb. 10, 2020
4 min read
Marriott Marquis Times Square New York Hotel
Make sure you're getting the most out of your Marriott resort fees
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One of the most frustrating elements of the Marriott Bonvoy loyalty program is that, unlike competitors Hilton Honors and World of Hyatt, Marriott does not waive "resort fees" on award stays. While these ancillary charges, which often range from $20 to $50 a night, originally started at resorts with many amenities, they've slowly expanded all across the country, especially in big cities like New York, Las Vegas and Los Angeles.

In fact, the resort fee epidemic has gotten so bad, with these charges often hidden from travelers until they reach the checkout page, that Congress is weighing making resort fees illegal and Expedia has dropped the search rankings of properties that charge them.

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It's up to each individual property to decide what amenities they offer you in exchange for this extra fee. When I stayed at the Maxwell Hotel in New York last year, the $25 a night "destination fee" entitled me to a $30 daily credit at the hotel bar, which can be a great value if you plan on drinking there anyways.

When looking at resort fees, you'll want to pay extra close attention to any that include high-speed or premium internet as one of your benefits.

Marriott Bonvoy members with Gold elite status or higher already receive complimentary enhanced internet as an elite benefit, and a property can't turn around and charge you for something you're supposed to receive for free. Marriott addresses this issue in the terms and conditions of the Bonvoy loyalty program with the following note:

This is an area where it certainly helps to know the rules, as not all hotels will be proactive in offering a replacement benefit. You should inquire about this at check-in, and if the hotel puts up a fight be prepared to direct them to section 1.3.c.iv of the Marriott Bonvoy terms and conditions.

Related: How to avoid resort fees

We reached out to a number of properties to inquire about their replacement benefits. The W South Beach is currently offering a "cocktail for two" coupon as its replacement benefit, while its resort fee currently sits at $40 a night plus tax. This is on top of the normal benefits that come with the resort fee, which include two beach chairs and fitness classes.

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Meanwhile The Royal Hawaiian, a Luxury Collection resort in Honolulu charges a daily resort fee of $38 plus tax, which includes bottled water, GoPro rental and more. As a replacement for the enhanced internet portion of the benefit, guests receive an upgrade to the complimentary bag of baked goods that is normally included as part of the fee. Instead of just receiving banana bread and scones, guests can choose from any of the pastries in the hotel's Royal Hawaiian Bakery.

Related: Which Marriott Bonvoy credit card is right for you?

Bottom line

We've certainly reached a sad state when a hotel in Miami is charging guests to access $40 a night for use of beach chairs. Marriott stands out from Hilton and Hyatt in quite a bad way here, as the chain still does not waive resort fees on award stays.

Still, if you're going to pay the fee you ought to make sure to get all the benefits you're entitled to. Many hotels will try to include premium internet access as part of their resort fee benefits, but if you're a Marriott Gold elite or higher, make sure to ask about a replacement benefit as you already get free enhanced internet from your elite status.

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Apply for American Express® Gold Card
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.