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A comparison of luxury hotel programs from credit card issuers: Amex, Chase and Capital One

Nov. 01, 2022
16 min read
A luxury car parked out front of a staircase to a boutique hotel
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Now that Capital One has joined the luxury hotel program space, the benefits feel pretty ... familiar. Many of the benefits in the luxury hotel programs from American Express, Chase and Capital One are quite similar. These programs have lots in common, so you could be forgiven for confusing them with each other.

However, there are important differences among the Luxury Hotel & Resort Collection (Chase), Fine Hotels + Resorts (Amex), The Hotel Collection (Amex) and Premier Collection (Capital One) programs.

Booking through one of these programs can get you elite status-like perks — such as free breakfast — without actually having elite status. Plus, it opens up being able to receive these perks across many hotel brands, rather than having to stay loyal to just Marriott properties if you have status with Marriott Bonvoy, for example.

Let's take a detailed look at these programs to understand their similarities and differences. We'll cover the benefits offered by these programs, how to book hotels in the right way to unlock the benefits, and who has access to these luxury hotel programs.

Luxury hotel programs overview

Capital One's Premier Collection is the latest luxury hotel program in this space. It joins Chase's Luxury Hotel & Resort Collection and two offerings from American Express: Fine Hotels + Resorts and The Hotel Collection. Here's a quick comparison of the main features of these programs before looking at each in detail.

Chase Luxury Hotel & Resort CollectionAmex Fine Hotels + ResortsAmex The Hotel CollectionCapital One Premier Collection
Who has accessChase cardholders with certain Sapphire, United and Reserve cards.American Express cardholders with Platinum and Centurion cards (business or personal versions).American Express cardholders with Gold, Platinum and Centurion cards (business and personal versions).Holders of the Capital One Venture X Rewards Credit Card and Capital One Spark Travel Elite card.
Minimum stay requirementNone.None.Two nights.None.
How to bookLHRC website or by calling 855-234-2542.Amex Travel website or by calling 800-525-3355.Amex Travel website or by calling 800-297-2977.Premier Collection section within Capital One Travel.
Guaranteed benefitsDaily breakfast for two.

Complimentary Wi-Fi.

Daily breakfast for two.

Guaranteed 4 p.m. late checkout.

Complimentary Wi-Fi.

Daily credit equal to the Wi-Fi cost if Wi-Fi is part of a mandatory resort fee at that property.

Elevated points-earning rates when using your Amex card to pay for these bookings.

Elevated points-earning rates when using your Amex card to pay for these bookings.Daily breakfast for two.

Complimentary Wi-Fi.

Elevated points-earning rates when using your card to pay for these bookings.

Potential benefitsRoom upgrades if available at check-in (at some properties).

Early check-in and late checkout at some properties, based on availability.

Room upgrades if available at check-in.

Noon check-in when available.

 

Room upgrades if available at check-in.

 

Room upgrades if available at check-in.

Early check-in and late checkout when available.

On-property creditA unique property amenity or credit, valued at $100 (typically a lunch or dinner for two people, spa treatment, waivers for golf green fees, a welcome gift or airport transfers).A unique property amenity, valued at $100 (typically a credit for spending at the spa or on food and beverage purchases).$100 to spend on qualifying dining, spa and resort activities.$100 credit; uses vary by hotel, and eligible expenses must be charged to your room to use the credit.
Hotel loyalty program status and points-earningMaybe; some people do get elite status recognition, stay credit or earn points with a hotel program, but it's not guaranteed.Maybe; some people do get elite status recognition, stay credit or earn points with a hotel program, but it's not guaranteed.Unlikely, but some people do get stay credits.Final decision will rest with the hotel; if there is a rewards program, you will be able to add your number at the time of booking.
Reimbursement credit for these bookingsNo reimbursement, but Sapphire Reserve cardholders can use their $300 in annual travel credits toward these bookings.Up to $200 per calendar year with The Platinum Card® from American Express.Up to $200 per calendar year with The Platinum Card® from American Express.No reimbursement, but Venture X and Spark Travel Elite cardholders can use their annual $300 travel credits toward these bookings.
Use of points/miles for these bookingsNot possible.Yes, at 1 cent per point.Yes, at 0.7 cents per point.Yes, at 1 cent per point.

The information for the Capital One Spark Travel Elite Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Chase Luxury Hotel & Resort Collection

The LHRC program has both positives and negatives.

Positives include the fact that there is no minimum stay requirement (though certain properties may have their own minimums) and that Wi-Fi and daily breakfast are guaranteed benefits. There's also a guaranteed on-property amenity, typically valued at around $100.

Related: Get elite-like perks without status: Your guide to Chase’s Luxury Hotel & Resort Collection

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Another strength of Chase's Luxury Hotel & Resort Collection is that it is available to far more people than the other programs. You have access to the LHRC if you have one of the following cards:

While it was previously possible to access the booking portal using other credit cards, a recent update has changed that. Only the Sapphire Reserve, United credit cards and the J.P. Morgan Reserve provide access at this point. However, it's still worth testing your Chase credit cards at the Luxury Hotel & Resort Collection website to verify whether you can make a booking.

The information for the J.P. Morgan Reserve Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

The Ritz-Carlton, Cancun. ZACH GRIFF/THE POINTS GUY

The most obvious drawback to the Luxury Hotel & Resort Collection is that you can't pay with points. While you must use your Chase credit card to secure the reservation, you will pay at the hotel. Thus, you can't redeem Ultimate Rewards points on these bookings.

Other drawbacks include the lack of annual statement credits that can offset your spending, mixed results on trying to get stay credit with hotel loyalty programs on these nights and no guarantee for early check-in or late checkout.

Read more on how to book Luxury Hotel & Resort Collection stays.

Amex Fine Hotels + Resorts

The FHR offering from American Express has its own strengths and weaknesses.

Strengths include a lack of minimum stay requirements and the most robust set of guaranteed benefits among all four programs. You'll have guaranteed daily breakfast for two people, a 4 p.m. late checkout and complimentary Wi-Fi during your stay. Plus, if you're staying at a property that has a resort fee and includes Wi-Fi in that fee, then you will receive a daily credit to offset this — ensuring you aren't paying for something that should be free. There's also the $100 on-property amenity as a guaranteed benefit on FHR stays.

Related: Get free breakfast, upgrades and more with the Amex Fine Hotels + Resorts program

Cardholders also have the option to earn bonus points on these bookings — 5 points per dollar with The Platinum Card from American Express (on up to $500,000 per calendar year) or The Business Platinum Card® from American Express — or redeem points at 1 cent apiece to cover the cost of their reservation. Another perk is reserved for those with the Platinum card: up to $200 in annual credits on prepaid hotel bookings with Fine Hotels + Resorts or The Hotel Collection. Enrollment is required

I used my Amex Platinum $200 hotel credit for a stay at The Ritz-Carlton Abu Dhabi, Grand Canal and was upgraded to this two-bedroom villa due to my Marriott status. RYAN SMITH/THE POINTS GUY

And while it's not a guarantee, I (and other TPG staffers) have had excellent luck with crediting FHR stays to hotel loyalty programs like Marriott Bonvoy, World of Hyatt and Hilton Honors. This includes not only receiving credit for the stays, which helps with earning elite status, but also recognizing your status for perks like room upgrades and earning bonus points.

Now, let's look at the downsides. First, only cardmembers of these four cards have access to Fine Hotels + Resorts bookings: The Platinum Card from American Express, The Business Platinum Card from American Express, The Centurion® Card from American Express and The Business Centurion® Card from American Express. Additionally, the latter two cards are available by invitation only.

The information for the Centurion and Business Centurion cards has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Another downside is that FHR bookings often are more expensive than booking directly with the hotel or its loyalty program. Add to this the fact that you can't split payment across multiple credit cards, which can be a negative if you have multiple Platinum cards with $200 in credits to use and can't combine these.

Read more on how to book Fine Hotels + Resorts stays.

Amex The Hotel Collection

American Express has a second hotel program: The Hotel Collection. While it does have some similarities to Fine Hotels + Resorts, there also are differences.

A positive is that more cardmembers have access to THC, providing the second-widest availability in this comparison (after Chase's LHRC). Anyone with a Gold, Platinum or Centurion card has access to THC bookings, and that includes personal and business versions of those cards. Another positive is that the on-property credit is more predictable: It's a $100 credit to use for expenses charged to your room, typically good for spending at the hotel's restaurant or spa or on activities at the hotel. This can be more useful than a fringe benefit, saving money on the necessity of eating every day.

Related: How to use Amex's The Hotel Collection to snag extra perks on hotel stays

As with Fine Hotels + Resorts bookings, Amex Platinum cardmembers can use their $200 in annual hotel credits for bookings with The Hotel Collection. There's also the option to use Membership Rewards points to pay for stays.

However, this leads us to the negatives. Point redemptions here are poor, providing just 0.7 cents per point in value. That's just over a third of the 2-cents-per-point value for Amex points in TPG's latest valuations.

Other negatives include a requirement for a two-night minimum stay on all bookings and a very short list of guaranteed benefits. The only item on that list of benefits is elevated points-earning. While you would earn 1 point per dollar on hotel bookings made directly with a hotel using your Amex Platinum Card, you could earn 5 points per dollar when booking through Amex Travel.

Perks like free breakfast and room upgrades are not guaranteed benefits here; an on-property credit also isn't guaranteed. That's not to say that some hotels don't include these benefits, but these are not promised in the terms and conditions for THC reservations.

While not included in THC booking terms, the Canopy by Hilton Sao Paulo Jardins gave us a $100 on-property credit that we used for dining and drinks. RYAN SMITH/THE POINTS GUY

Lastly, The Hotel Collection bookings have a much lower success rate than Fine Hotels + Resorts bookings when it comes to pairing with hotel loyalty programs. This means you're less likely to receive points, upgrades or stay credits when booking with THC and staying at a property that participates in IHG One Rewards or World of Hyatt, for example.

Maybe a good summary is that perks are much more varied on THC bookings. It can be difficult to know what you'll get at the property. Maybe you'll receive upgrades, late checkout or free breakfast, but none of those are guaranteed.

Read more on how to book The Hotel Collection stays.

Capital One Premier Collection

Bookings for the Premier Collection went live on Jan. 18, 2023, making it the newest program in this comparison.

Related: Capital One Premier Collection: Get free breakfast, experience credits and room upgrades on hotel bookings

An interesting aspect of the Premier Collection is the possibility of combining benefits from the Premier Collection and hotel loyalty programs. It will depend on whether the hotel honors your rewards program benefits on top of the Premier Collection benefits.

If this works, it would provide the ability to book a Six Senses property that participates in IHG One Rewards, add your loyalty number to this booking and then receive appropriate benefits like bonus points on your stay or suite upgrades, depending on what status level you hold. The same would apply to Small Luxury Hotels of the World properties that participate in World of Hyatt.

Now that bookings are live, we will test to see how well this possibility of double-dipping benefits works in practice and compare that to other programs in this guide.

While there are reports of people receiving stay credits and status recognition on bookings with Fine Hotels + Resorts and The Hotel Collection, this doesn't happen 100% of the time and isn't guaranteed. Hotels are not obligated to recognize your status on bookings in those programs, as they are considered third-party reservations. For many people, not receiving your elite status benefits or stay credits in a hotel program is one of the main deterrents to booking a hotel through a travel portal.

Other positives of the Premier Collection include the fact that there are no mandatory minimum reservations in the program — unless a hotel imposes its own minimum stays. Plus, there is a quality amount of guaranteed benefits: daily breakfast for two, a $100 property credit, Wi-Fi and bonus points earned on these bookings if paying with your eligible card instead of redeeming Capital One miles. If you choose to redeem miles, this can be done at the standard rate of 1 cent apiece.

The Six Senses Zil Pasyon in the Seychelles. IHG ONE REWARDS

Now, for the negatives ...

The Premier Collection is only available to those with the Capital One Venture X Rewards Credit Card and Capital One Spark Travel Elite card. The latter is a business card that isn't publicly available, requiring a business relationship manager to submit the application. This means the Premier Collection isn't available to many customers.

Additionally, there are no statement credits for cardholders to offset spending on Premier Collection bookings. And given that this is a new program, there's another potential negative: There might be bugs to work out.

Issues common to all programs

Before booking your next hotel stay with any of these four programs, it's worth considering some drawbacks they share.

First, you must book in advance with FHR, THC, LHRC or the Premier Collection. You cannot show up at a hotel and make a booking that will include these benefits. Additionally, booking through these travel portals for short-notice bookings — especially for a same-day check-in — can be difficult. There may not be any available rooms and you may need to call, which often requires waiting on hold, as online bookings can have issues the closer you are booking to your intended arrival date.

Additionally, not all hotels participate in these programs. While searching for hotels in Las Vegas or Miami may return a plethora of results, that doesn't mean the hotels you find participate in the luxury hotel programs offered by these issuers. You must book in a specific way; otherwise, you will not receive your program-specific benefits.

Once you use the correct website and filter your results, the number of hotels available will decrease significantly. This may include removing any hotels you're interested in, meaning you may not be able to use these hotel programs on your next trip.

The French Coco hotel in Martinique. SMALL LUXURY HOTELS OF THE WORLD

Bottom line

There are many similarities among the luxury hotel programs offered by American Express, Chase and Capital One. However, Fine Hotels + Resorts, The Hotel Collection, Luxury Hotel & Resort Collection and the Premier Collection also have important differences.

Chase's program is offered to the widest range of cardholders, Amex's Fine Hotels + Resorts program has the most guaranteed benefits, Amex's The Hotel Collection is open to more cardholders than FHR and Capital One's new program is working hardest to offer integration with hotel loyalty programs — though that's yet to be tested.

After comparing the luxury hotel programs available from these credit card issuers, you should have a better understanding of the strengths and weaknesses of each. When it's time to make your next hotel booking, reference the information above to make sure you know exactly what is and isn't included so you can book through the program that works best for you.

Featured image by CHRIS DONG/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Our points-obsessed staff uses a plethora of credit cards on a daily basis. If anyone on our team wouldn’t recommend it to a friend or a family member, we wouldn’t recommend it on The Points Guy either. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners.
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TPG featured card

Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards

2 - 10X points
10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day

Intro offer

75,000 bonus miles
Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

Annual Fee

$395

Recommended Credit

740-850
Excellent
Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023
Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day
  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

    75,000 bonus miles
  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
    Excellent

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023