What to do if the airline offers you a choice of cash or miles for your trouble
While cancellations during last weekend's Fourth of July travel frenzy did not reach the level they had in previous summer weeks, it still wasn't a clean weekend by any stretch, with thousands of delays on top of hundreds of flights canceled. In the midst of it all, TPG reported U.S. Transportation Secretary Pete Buttigieg took to social media to remind customers of the importance of weighing the options when it comes to points, miles and cash.
Buttigieg reiterated U.S. Department of Transportation (DOT) policies, which entitle flyers to refunds whenever their flight is canceled if they ultimately do not fly. The rules also require refunds for passengers who choose not to rebook when their flight is significantly delayed — though the policies don't specifically lay out what constitutes a significant delay.
Buttigieg went on to point out that occasionally, in the midst of flight disruptions, airlines may offer you a choice of compensation in the form of cash or miles. It's important, he wrote, to carefully consider your options.
"When deciding whether to accept miles, it's helpful to know their value," Buttigieg explained.
He's not wrong.

Know the value of an airline mile
TPG calculates the value of a mile from major airlines' loyalty programs in our Points and Miles Valuations, which are updated monthly. The page — which also includes points valuations for major hotel and credit card loyalty programs, too — tells you how many cents a single point or mile is worth. It's a page you may want to bookmark before your next trip, in case you end up having to make a decision like the one Buttigieg outlined.
You can see, for instance, that TPG values a single mile in the American Airlines AAdvantage program at 1.77 cents; a Delta SkyMiles mile at 1.41 cents and a United MileagePlus mile at 1.21 cents.
Related: This is how TPG is changing points and miles valuations for the better
So, if your flight on Delta got canceled, for example, and the airline is offering you a choice of $100 or 10,000 SkyMiles, you'll need to figure out how much those miles are worth.
Grab your calculator. You'll want to multiply 1.41 (cents) times 10,000 (miles) and you get 14,100 cents. Divide that by 100 for the dollar amount, which is $141. That means you may be better off taking the miles in this case, as they have a higher value.
Related: How I decide whether to redeem points or pay cash

Important considerations for booking, too
As you consider booking a flight on miles (or a hotel stay on points) you'll want to weigh the same factors in deciding whether to use your miles, points or pay with cash. No need to pull out your own calculator in this case, though — we have a handy online tool.
With TPG's Awards vs. Points Calculator, you can plug in what the award price is in terms of points or miles along with any fees you'll have to pay on top of your award booking. You'll also input the cash cost.
The calculator, which uses TPG's valuations as a benchmark, will then tell you what your best option is for that booking.
For instance, let's say I was booking a flight for next month on American Airlines from Ronald Reagan Washington National Airport (DCA) to Boston Logan International Airport (BOS). The cash fare for this itinerary is $190.

A round trip booked on AAdvantage miles comes to 16,000 miles plus $11.20 in fees.

Enter each of those numbers into the calculator, and you'll see that you're better off paying in cash, as the miles are worth about $90 more than what you'd pay for the cash fare.


When weighing whether to accept cash or miles from an airline, you could also plug in the numbers – just know that for that situation, you'll want to take the opposite of whatever the calculator is suggesting. That is to say, when you're booking, you're looking for the lowest amount; when you're accepting something, you want the highest value.

A wide range of scenarios and choices
Of course, the cash-versus-miles choice Buttigieg outlined is just one scenario that can play out when it comes to flight disruptions and compensation, and it's not necessarily a choice you'll encounter.
There are any number of ways your trip can get disrupted, and plenty of ways the airline may try to compensate you for your trouble (if it does at all).
Airlines may (but won't always) compensate you for expenses incurred when you have an unexpected overnight stay somewhere because of a delay or cancellation. You can always ask.
The carrier also might cancel your flight and offer you a refund, but no miles.
Sometimes you might get an offer from the airline for a certain cash amount to move to a later flight. That's likely the airline trying to preemptively account for oversold flights. If taking a later flight is an option for you, you might see if you can get even more money out of the airline than its initial offer.
From time to time, as TPG's Andrew Kunesh recently found out, you might even get both money and miles for your trouble.
I once even received miles from an airline as an apology because the air conditioning on a flight back from the Caribbean wasn't properly working and it was hot on board.
Bottom line: Whether you're weighing an offer from the airline for compensation or considering whether to book a flight, be sure to know the value not just of the cash but of the loyalty currency involved.
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 3X | Earn 3X Miles on Delta purchases. |
| 1X | Earn 1X Miles on all other eligible purchases. |
Pros
- Delta SkyClub access when flying Delta
- Annual companion ticket for travel on Delta (upon renewal)
- Ability to earn MQDs through spending
- Various statement credits for eligible purchases
Cons
- Steep annual fee of $650
- Other Delta cobranded cards offer superior earning categories
- Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
- Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
- Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
- Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
- Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
- $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
- $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
- Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
- Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
- No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
- $650 Annual Fee.
- Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
- Terms Apply.
- See Rates & Fees


