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My 7 Favorite Things About Emirates' Incredible New First-Class Suite

Dec. 03, 2017
6 min read
Emirates 777 First Class Suite Review
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Over the past few weeks I've circled the globe three times, trying out some of the world's best airline products along the way. But nothing I've flown to date comes anywhere close to Emirates' brand-new first-class suite. It's simply out-of-this-world incredible.

On Friday, I had the privilege of joining the inaugural flight for Emirates' new suite — our trek from Dubai (DXB) to Brussels (BRU) gave me roughly seven hours to experience the product in the air and on the ground. That wasn't nearly enough time, though — I could have easily spent several days in this thing and left even more elated than I arrived.

So what, exactly, makes this Emirates suite so fantastic?

1. There's tons of space.

Etihad's Apartment and Singapore's brand-new A380 suite have Emirates beat when it comes to square footage, but this is still one of the roomiest products you can fly.

I kept my suite door and service "hatch" closed for most of the flight, and I didn't feel claustrophobic at all. There's also plenty of room to move around with the seat in lie-flat bed mode, and the tray table design makes it easy to get in and out during the meal service.

2. It's incredibly private.

This is the first suite that's fully enclosed from floor to ceiling — with its own lighting, seat-belt sign and even climate control, it operates entirely independently of the rest of the cabin.



The new @Emirates first-class suite, in 360 degrees. #theta360 - Spherical Image - RICOH THETA

After sliding my door closed, I didn't feel any need to head to the lavatory to change into my Emirates-supplied moisturizing pajamas — perhaps with the exception of the bedroom in Etihad's Residence, this suite is as private as they come.

3. The virtual windows.

Honestly, this might be my favorite feature of all — those virtual windows are simply outstanding. A genius move on Emirates' part.

Without question I prefer the center suites (1E and 2F) to those on the port and starboard sides, since these are the only two that sport virtual windows — which, in my opinion, offer an even better view than the real thing.

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4. Temp controls, custom lighting and other crazy tech.

One of my in-flight pet peeves is when the flight attendants keep the cabin too warm — especially when there aren't individual air vents available in the passenger service panel above. Well, that's simply not an issue with the new Emirates suite — you can control the temperature on your own, either through a dedicated thermostat or via the two high-powered adjustable air vents.

There's also a high-definition, 32-inch touchscreen up front, along with a 13-inch tablet controller and a dedicated control panel mounted on the wall that allows you to adjust everything from the do-not-disturb sign to the color of the LED lights.

5. The best bed I've ever had on a plane.

In describing the new seat, Emirates' press release states:



The soft leather seat reclines into a fully flat bed and can be placed in a “zero-gravity” position inspired by NASA technology, giving a feeling of relaxation and weightlessness.

I forgot to test out the zero-gravity mode specifically, but I found the seat to be exceptionally comfortable, especially in bed mode.

Turndown service is included, of course — from the mattress pad to the throw blanket, the bedding is truly fantastic.

6. Tons of delicious, on-demand food and drinks.

Only one of the two 777-300ERs flying daily between Dubai and Brussels offers the new suite — Flight 183, and 184 on the return — but you'll find the same food and beverage options on both planes.

Here's a PDF link to the menu for my flight — everything was fantastic, from the Arabic coffee and dates at boarding to the cheese board for dessert.

7. Exceptional service.

This was my fourth Emirates first-class flight — while I've had great service every time, the flight attendants really went above and beyond this time. It seemed that several had been hand-picked to specifically work the inaugural, so the crew onboard was definitely the best that Emirates has to offer.

Several members of the crew had been trained on the new suite, too, so they were already familiar with all of the functions before we came onboard.

Bottom Line

I've had a chance to experience some pretty incredible products so far in my career — up until this week, my two overall favorites were Etihad's Apartment and Asiana's first-class suite on the A380. But there's no question that Emirates blows both of these out of the water. What remains to be seen is how Singapore's new suite stacks up — it looks incredible as well, and I'm hoping to have a chance to fly it very soon.

Currently, the new 777 is only flying from Dubai to Brussels and Geneva (GVA), once per day to each city. Other routes have yet to be confirmed, although Emirates president Sir Tim Clark did reference Chicago (ORD) as one possible destination. For now, though, Emirates has blocked all but the most expensive fare class ("F") for this latest product, so it isn't currently possible to book with partner miles.

That said, you can score a decent fare if you book a creative routing. That's exactly what I did, and I think I'm spoiled for life. This was easily the best flight I've ever had — I just wish it had been at least twice as long.

For more on Emirates’ new first-class suite, see:

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Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.