British Airways’ Website Isn’t Showing American Award Availability

Jul 18, 2017

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

This is surprising: There is currently no American Airlines award space showing on British Airways’ website. A TPG reader let us know that they weren’t able to find any award space on the BA site, so we looked into it and found that — indeed — nothing is showing up.

Here’s an example for a mid-October flight from New York to St. Louis on AA’s site. As you can see for the entire month, there’s pretty great award availability at the SAAver level — 12,500 AAdvantage miles plus taxes and fees:

Screen Shot 2017-07-18 at 11.00.06 AM

However, when searching the BA site for AA award availability during one week of the month, there was absolutely no availability. Even on days when there was SAAver space, BA’s site was showing nothing. On this route, BA usually charges 7,500 Avios for short-haul American flights in the US:

Screen Shot 2017-07-18 at 10.59.57 AMHere’s another example: Minneapolis to Miami in March 2018. AA’s award calendar shows plenty of SAAver space for the month:

Screen Shot 2017-07-18 at 11.10.27 AM

However, the BA site is showing no available flights:

Screen Shot 2017-07-18 at 11.08.57 AM

We’ve reached out to British Airways but have yet to hear anything back. At this time, the site is showing BA award availability, as well as that on some other partners. In addition, the AA site is continuing to show BA award space on its website.

This pattern holds true for both economy and premium cabin travel on all routes we’ve searched for. It’s not clear what’s causing this issue, but hopefully American and BA are working to get this resolved soon. I tried calling BA and the agent couldn’t find any availability flying NYC to STL for an entire week in October or from NYC to Chicago for the same week, which is certainly strange. This comes at an unfortunate time, as there’s a limited-time only 40% bonus for transferring Membership Rewards points to British Airways Avios.

We’ll continue tracking this and update the post when we learn anything new.

Bank of America® Premium Rewards® Visa® credit card

This card from Bank of America gets really interesting if you have a BofA checking, savings or investment account. Depending on the value of your combined accounts you can potentially get as much as 3.5x points on travel/dining and 2.625x points on other purchases making it the richest consumer banking bonus out there.

Apply Now
More Things to Know
  • Receive 50,000 bonus points – a $500 value – after you make at least $3,000 in purchases in the first 90 days of account opening
  • Earn unlimited 2 points for every $1 spent on travel and dining purchases and unlimited 1.5 points per $1 spent on all other purchases
  • If you're a Bank of America Preferred Rewards member, you can earn 25%-75% more points on every purchase
  • No limit to the points you can earn and your points don't expire
  • Redeem for cash back as a statement credit, deposit into eligible Bank of America® accounts, credit to eligible Merrill accounts, or gift cards or purchases at the Bank of America Travel Center
  • Get up to $200 in combined airline incidental and airport expedited screening statement credits + valuable travel insurance protections
  • No Foreign Transaction Fees
  • Low $95 annual fee
Intro APR on Purchases
N/A
Regular APR
17.74% - 24.74% Variable APR on purchases and balance transfers
Annual Fee
$95
Balance Transfer Fee
Either $10 or 3% of the amount of each transaction, whichever is greater.
Recommended Credit
Excellent/Good

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.