Sure, it can be a tricky question to answer, since each of us has our own personal travel preferences and needs.
But each year, the TPG team spends months poring over thousands of metrics to come to an objective, data-driven ranking made up of results from four key categories:
It’s Delta’s seventh straight year topping our rankings, thanks to its across-the-board consistency and its hallmark reliable operation in 2024 — despite that summer meltdown after the CrowdStrike outage.
A few highlights:
Southwest Airlines made big gains thanks to the industry’s lowest cancellation rate. But with checked bag fees now live and seat fees on the horizon, could this be just a one-year spike?
The news wasn’t great for American Airlines, which has consistently trailed top competitors Delta and United Airlines in profitability … and did the same in these results.
Budget airlines finished right where you might expect, but there could be signs of hope for the future.
Find out which airline had the best on-time performance, which had the most family-friendly policies, and which took the crown in our frequent flyer category in the full report, hot off the presses.
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