Passenger Sues Southwest for $49,000 After Getting Hit With Bag

Upon landing, plane passengers have come to expect a flight attendant warning them to open overheard bins carefully in case luggage has shifted during the journey. But what about before the flight? A man named Jeffery Reinhardt claims that during the boarding process on his recent Southwest Airlines flight from Portland (PDX) to Las Vegas (LAS),  he…

How Much is Starwood Preferred Guest Elite Status Worth?

Whether you qualified for elite status in 2014 or fell short, the new year presents an opportunity to assess just how much that status means to you, and whether to pursue it again this year. Today, TPG Contributor Nick Ewen evaluates each level of Starwood Preferred Guest elite status to help you decide. Hotel status can be quite valuable, but that value…

Maximizing Chase Hyatt Visa Free Night Certificates

Today, TPG Contributor Nick Ewen offers insight into how (and where) to use the 2 free night certificates that come with the Chase Hyatt Visa card, as well as the anniversary free night at category 1-4 properties. Last July, I wrote a detailed post about the free nights that you can earn on the Citi Hilton Reserve card (both…

Hotel Review: The Ritz-Carlton, Kyoto

I recently took an around-the-world trip from NYC (with a stay at the new Park Hyatt New York) and then on to Tokyo for 62,500 AA miles and $5.60, with award seats on American’s A321 first class JFK-San Francisco (SFO) and JAL’s Boeing 777-300ER first class SFO-Tokyo Haneda (HND). I hadn’t visited Tokyo for a long time, but it took me no time at…

Amex Fine Hotels & Resorts: TPG Reader Success Story

One of the things I love most about being The Points Guy is getting to hear stories from readers about how award travel has affected their lives: the exotic vacations they’ve planned, the trips they’ve made to be with family and friends, the premium seats and suites they’ve experienced, and so much more, all made possible by points and…

FCC Spanks Marriott for Blocking WiFi

The Federal Communications Commission (FCC) has chastised Marriott and the American Hotel & Lodging Association (AHLA) for its August 2014 petition seeking the FCC’s permission to block guests’ use of outside WiFi networks at Marriott properties. The petition specifically mentions that Wi-Fi blocking at meetings and conventions—where WiFi is rarely offered for free by the hotel chain—would be required to protect…

AAdvantage Aviator Silver Card Is on Its Way

In October Barclaycard announced the release of the AAdvantage Aviator Silver card and AAdvantage Aviator Red card, which will soon replace the US Airways Premier World MasterCard, and are only being offered to existing cardholders. I accepted the invitation to upgrade my card, and I’m excited to now officially be one of the first Aviator Silver cardholders! The Aviator cards are a brilliant…

Using British Airways Avios Without Fees from Miami

Anyone who lives in an American Airlines hub with a lot of non-stop flights (NYC, Chicago, Dallas, Miami, Philadelphia, Phoenix, Charlotte, LA) should be best friends with British Airways Avios. Even if you never fly on a British Airways plane, knowing how to leverage the Executive Club program can easily save you thousands of dollars annually on…

Preventing The Next MH370: Where Are We Now?

 Today TPG Senior Points & Miles Correspondent Jason Steele explains the unexpected challenge of locating a commercial airliner, and the technologies that could aid search efforts the next time a plane goes missing. One of the most frustrating aspects of the loss of Malaysia Airlines flight 370 has been the complete lack of answers as to where it crashed and…