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Putting the Wrong Fuel Into a Rental — Reader Mistake Story

Jan. 09, 2019
4 min read
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Putting the Wrong Fuel Into a Rental — Reader Mistake Story
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Today, I want to share a story from TPG reader Heather, who had a mix-up at the pump while traveling abroad:

My brothers and I spent a week in Ireland to see the sights and our favorite band in Belfast and Dublin. We rented a car at the Dublin airport and set out to explore the beautiful isle. While we thought the hardest part of the trip would be winging it one night with no hotel reservations, we discovered the real challenge was filling our gas tank.

After stopping outside Galway for gas, we drove north. I thought my brother was messing with us by fluttering the gas pedal, but he pulled over quickly on the side of the road, turned off the car and told everyone to get out. He had us check the receipt to see which kind of fuel we put in the car. It turned out we filled our diesel tank with unleaded fuel! Gas stations in Ireland use black handles for diesel and green for unleaded — the opposite of how it's done in the US. Without thinking, we had grabbed the green handle and filled up the car.

Luckily for us, we live in an age of mobile phones and internet. We found a service called Fuel Rescue that spends their days helping people like us. We spent a lovely hour or two next to a quiet pasture, then an hour speaking to a wonderful local who pumped out the unleaded fuel, changed our filter and refilled us with some diesel. He recommended a great place for lunch in the next town, and shared some funny stories with us, including one about helping another tourist twice in the same day!

The moral of the story: pay attention to the colored handles and fuel while traveling!

I can see how the pump handle would have tripped up Heather and her brother, and it's good to be aware of the inverted color scheme. However, handle and nozzle colors are inconsistent even in the US, which is why AAA cautions drivers to rely on the pump label rather than on the color or shape of the nozzle when selecting fuel. Like many mistakes, this one should be easy to avoid by paying closer attention.

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I credit Heather with at least knowing which type of fuel she needed, since a much more common mistake (for Americans) is to assume a rental car overseas takes unleaded gas. Only a small percentage of vehicles in the US operate on diesel fuel, and they're especially scarce among rentals, but diesel-powered vehicles represent more than 50% of the total fleet in some European countries. That's why in addition to reading up on local driving laws, customs and permit requirements, verifying which type of fuel to use is an absolute must.

One more thing to keep in mind: while many US credit cards offer roadside assistance benefits, they generally don't apply outside North America. If you need service abroad and you're not covered by your personal insurance or another third party like AAA, then plan on paying for it yourself.

I appreciate this story, and I hope it can help other readers avoid making the same mistake. In appreciation for sharing this experience (and for allowing me to post it online), I’m sending Heather a $200 airline gift card to enjoy on future travels, and I'd like to do the same for you. Please email your own travel mistake stories to info@thepointsguy.com, and put "Reader Mistake Story" in the subject line. Tell us how things went wrong, and (where applicable) how you made them right. Offer any wisdom you gained from the experience, and explain what the rest of us can do to avoid the same pitfalls.

Feel free to also submit your best travel success stories. If your story is published in either case, I’ll send you a gift to jump-start your next adventure. I look forward to hearing from you, and until then, I wish you a safe and mistake-free journey!

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Apply for American Express® Gold Card
at American Express's secure site
Terms & restrictions apply. See rates & fees
Best for dining at restaurants
TPG Editor‘s Rating
4 / 5
Go to review

Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.