Skip to content

Pilot shortage: United drops service from Washington Dulles to 14 regional markets

Dec. 22, 2021
3 min read
United planes on the tarmac
Pilot shortage: United drops service from Washington Dulles to 14 regional markets
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

United Airlines is making some significant changes to the regional network at its Washington Dulles (IAD) hub.

The Chicago-based carrier is suspending nine United Express routes at Dulles while shifting five more to its Newark (EWR) hub. United will not be completely exiting any markets. Instead, the affected markets will continue to be served by United from either Newark or Chicago O'Hare (ORD). United characterized the route suspensions as temporary, but did not provide a timeline for when they might resume.

"As we continue to evaluate our network and closely match supply with demand, United is making adjustments to our East Coast operations, including suspending service between Washington Dulles/D.C. and several regional markets, and shifting some service from Washington D.C. to New York/Newark," a United spokesperson said in a statement. "After these adjustments, United will still serve nearly the same number of destinations from Dulles that it did in 2019."

United cited an ongoing pilot shortage as well as other factors as the reason for making this change. Last week, United CEO Scott Kirby said that United Express carriers have had to park nearly 100 regional jets due to the pilot shortage.

More: How a pilot shortage could leave travelers with higher fares and fewer options

The changes will take effect in March, according to Skift Airline Weekly, which first reported on the suspensions.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

It's the latest set of regional cuts that United has made this quarter. By early next year, the carrier will have completely completely exited 11 regional markets — a step further than the latest changes United's making at Dulles.

United is suspending service from IAD to the following cities:

  • Akron/Canton, Ohio (CAK) (service continues from ORD)
  • Asheville, North Carolina (AVL) (service continues from EWR)
  • Bangor, Maine (BGR) (service continues from EWR)
  • Erie, Pennsylvania (ERI) (service continues from ORD)
  • Grand Rapids, Michigan (GRR) (service continues from EWR)
  • Greensboro, North Carolina (GSO) (service continues from EWR)
  • Greenville/Spartanburg, South Carolina (GSP) (service continues from EWR)
  • Milwaukee (MKE) (service continues from EWR)
  • Wilmington, North Carolina (ILM) (service continues from EWR)

United is shifting the following service from IAD to EWR:

  • Harrisburg, Pennsylvania (MDT)
  • Ithaca, New York (ITH)
  • Philadelphia (PHL)
  • Scranton/Wilkes-Barre, Pennsylvania (AVP)
  • State College, Pennsylvania (SCE)
(Map courtesy of Cirium)
Featured image by DANIEL SLIM/AFP/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards

2 - 10X miles

Intro offer

LIMITED-TIME OFFER: Earn up to 400K bonus miles

Annual Fee

$395

Recommended Credit

740-850
Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month
Apply for Capital One Venture X Business
at Capital One's secure site
Terms & restrictions apply. See rates & fees
Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards Rate

2X miles2 miles per dollar on every purchase
5X miles5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel
10X miles10 miles per dollar on hotels and rental cars booked through Capital One Business Travel
  • Intro Offer

    LIMITED-TIME OFFER: Earn up to 400K bonus miles
  • Annual Fee

    $395
  • Recommended Credit

    740-850
    Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month