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United Begins Charging For 'Preferred' Seats in Economy

Dec. 17, 2018
3 min read
United 787-10 Dreamliner Polaris Premium Plus Tour
United Begins Charging For 'Preferred' Seats in Economy
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Earlier this year, United Airlines referenced a new "preferred" seating product, framed as an opportunity for certain corporate travelers to snag a seat closer to the front of the plane.

These are regular economy seats — not Economy Plus, with extra legroom and benefits — but instead of being available to most customers free of charge, they're now reserved for many corporate flyers, elites and non-status customers willing to pay a small fee to avoid getting stuck in the back.

Now, several months after we first learned about this new product, United's "preferred" seating has now fully rolled out to all United and United Express flights.

The number of preferred seats varies based on the aircraft — larger planes don't necessarily have a greater number of preferred seating rows. Take an upcoming 787-9 Dreamliner flight I have booked from San Francisco (SFO) to Sydney (SYD), for example. While many have already been selected, there are clearly just a few rows of preferred seats available, located just behind Economy Plus in the rear coach cabin.

On my connecting 757 flight from Newark (EWR) to SFO, however, there are many more rows of preferred seating — more than half the cabin, in fact.

On that 757 flight, Economy Plus starts at a whopping $119, while preferred seats cost 9 bucks, regardless of which one I pick.

On that transpacific leg, meanwhile, preferred seats are still $9, even though Economy Plus jumps to $205 (and up).

Note that all United elite members and select corporate travelers get access to Preferred seating for free, though Gold elites and above can select Economy Plus free of charge at booking, and Silver members get free Economy Plus at check-in — if available, you'll still be better off grabbing one of those extra-legroom seats.

If you don't want to spring for the blue-seat upgrade, there are still a few benefits to sitting closer to the front. First, you'll get off the plane earlier, which is especially helpful when you're gunning for an earlier spot in the immigration queue or traveling without a checked bag. You'll also be closer to the beginning of the meal service, which could mean more meal and drink options, or just a chance to eat a few minutes earlier in the flight.

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Are preferred seats worth an extra $9 if you don't have status? If the only free options are middle seats, I wouldn't hesitate to "upgrade" — otherwise, sitting a row or two behind wouldn't be the end of the world, especially on a short domestic hop, in which case I'd rather spend those 9 bucks on a drink or snack, instead.

But while the math is easy enough for one ticket, this change hits the occasional budget family traveler the hardest as there are now fewer free seat assignments available on United. If your family books tickets once the rows of free seat assignments are full, you'll either have to split up, pay more for seat assignments in preferred rows (times multiple people) or roll the dice. This is already a known problem for families on American Airlines where there are a very limited number of free seat assignments available, and one of the reasons that American ranked lower in the TPG Best Airlines for Families study than the other major US airlines.

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4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.