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United eliminates change fees for most international flights, but still more restrictive than big rivals

Dec. 09, 2020
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3 min read
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United eliminates change fees for most international flights, but still more restrictive than big rivals
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Back in August, United Airlines made waves with the news that it would permanently eliminate change fees, giving customers the flexibility to book flights now and change their origin, destination and dates without the usual $200 fee.

Since then, American Airlines and Delta have relaxed their own change fee policies. American has permanently eliminated change fees for all international flights purchased in North and South America, while Delta's expanded policy covers all travel originating in North America.

Both airline policies exclude basic economy tickets purchased beyond current waiver periods. However, with American Airlines, basic economy flyers can make free changes to tickets purchased by Dec. 31, 2020, while Delta basic economy customers can take advantage of free changes on all tickets purchased by March 30, 2021.

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Now, United is effectively matching Delta's latest move — change fees will no longer apply to all international tickets originating in the United States. And, as with Delta, basic economy tickets purchased through March 31, 2021 will be eligible for free changes as well. As the airline explains:



Recognizing that flexibility is more important to our customers than ever, United was the first legacy airline to announce it would permanently eliminate change fees – a policy that included Basic Economy and International tickets booked through the end of this year. Today, we’re pleased to announce two important changes to this policy. First, we’re extending this policy to include Basic Economy tickets purchased through March 31, 2021. Second, this policy will also apply to all international tickets originating in the United States moving forward.

Both changes should give would-be flyers a confidence boost, but it's important to note that United's policy remains the most restrictive of the bunch. While customers will need to pay the difference in fare when moving to a more expensive flight, United will not issue a credit for the difference when moving to a lower-cost itinerary.

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Travelers purchasing tickets with American Airlines and Delta are eligible for a credit when moving to a less-expensive flight — if there's a chance you'll need to change to a lower-cost flight, AA and Delta remain a better bet.

American and Delta are more generous on the award ticket front, as well. Eligible AAdvantage and SkyMiles award tickets can be changed or canceled at any time free of charge. United will permit free changes for all awards booked in North America, though awards canceled and redeposited within 30 days will be subject to a $125 fee.

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  • Packed with credits foodies will enjoy
  • Solid welcome bonus

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  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
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  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.