Exclusive Look Inside United's Very First Boeing 737 MAX
United's gearing up to launch service with Boeing's latest and greatest single-aisle jet, the 737 MAX. UA's variant, the MAX 9, is nearly 9 feet longer than the version flying with a handful of carriers today, including Norwegian and American Airlines. While Indonesian carrier Lion Air beat United to the MAX 9 punch, UA will be the first US-based airline to fly Boeing's new extended-length 737.

I had a very rare opportunity to tour the new plane ahead of delivery, at Boeing Field (BFI) just south of Seattle. The plane was completely powered down, due to some exterior work, but the large windows let in enough light to capture much of the cabin.

The first thing I noticed was United's "swoop" design, which you'll otherwise only find on the 787-8 and 787-9 Dreamliners. The other obvious difference is the chevron-fringed nacelles around the LEAP engines, which help to reduce noise (while also looking pretty awesome).

While the MAX can be flown by current 737 pilots, thanks to its common type rating, the cockpit offers several upgrades, including four new 15-inch displays — similar to those on the 787.

The two galleys may offer some minor upgrades, but components should feel familiar to flight attendants who are used to working the airline's existing 737-700s, -800s and -900s.

First-Class Cabin
The biggest cabin enhancements are in first class, starting with a raised logo panel similar to what you'll find on the 777-300ER.

First class offers a total of 20 seats, in a 2-2 configuration — the same arrangement as on United's 737-900ERs. These are the exact same seats the airline has been installing on its Airbus fleet.

Most of the airline's older 737s currently offer live seat-back TV — the MAX sports streaming entertainment, instead. As a result, the seatbacks definitely look a bit bare.

The new seats also feature an integrated tablet holder — I didn't have one on hand, but it worked to prop up my iPhone just fine.

There's also a marble drink platform, a pop-out tray table, storage compartments and universal power outlets at each seat.

There is one thing I really don't like about this version of the new seat, though. United opted to add airbags at the bulkhead seats — while you'll have a bit more legroom in Row 1, I'd rather pick a seat farther back to avoid having to deal with a bulky airbag during the entire flight.

Economy Cabin
Another change is the lack of a bulkhead wall between economy and first class.

As a result, passengers in the first row of economy on this plane actually have under-seat storage, which is a huge plus. It also enables first-class passengers seated in that row to recline a bit more than they otherwise would be able to with a bulkhead just behind.

Unfortunately Economy Plus seats in Row 7 do have airbags, just like those in Row 1, so keep that in mind — they could become especially annoying on longer flights.

I found legroom to be excellent in Row 7, though, so aside from the airbags I think this a great option in the economy cabin — stay tuned for a post examining the best and worst seats in both cabins soon.

The MAX 9 offers six more Economy Plus seats than the 737-900ER — 12DEF and 14DEF have extra legroom on the newer plane, while these are ordinary coach seats on many of United's -900ERs.

The MAX 9 has the same number of seats overall. But, there are only 111 coach seats (the -900ER has 117), and 48 Economy Plus seats — up from 42 on the -900ER.

Most Economy Plus seats offer 34 inches of pitch, though you'll get a bit more in the front and exit rows.

The last row offers a very different experience, though — you get 30 inches of pitch back there, plus you have to deal with the galley and lavatories just behind, plus limited recline due to the wall (the aisle seat is fully reclined in the picture below).

There's no seat-back entertainment in coach, either.

Instead of a tablet holder in the tray table, economy seats offer a pop-down platform at the back of each seat — the same model installed in AA's new fleet.

There's also a universal power outlet — two for each row in economy, and one at every seat in first class.

They're by no means large, and appear to be the same version selected by AA.

The sinks are bizarrely narrow, too.

Overall Impression
While the 737 MAX 9's interior may not look all that different from the Sky Interior version of United's 737-900ERs, the plane's exterior has a very different appearance — the swoop livery and chevron engine design make the MAX look almost like a "baby Dreamliner."

While I have yet to fly on a MAX myself, I'm told that the plane is noticeably quieter than the Next-Generation Boeing 737. I'm also a fan of the drop-down tablet holder in coach, though many travelers will no doubt miss having a seat-back display. The onboard ViaSat Wi-Fi should be especially speedy, though, making it easy to pass the time by browsing the web or streaming free content from United's local server.
Currently, United's latest planes are scheduled to enter service on June 7, 2018, with the first flight departing from Houston (IAH) at 7:35am. They'll operate flights throughout North America — Alaska and Hawaii included.
For more on United's 737 MAX, see:
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| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

