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You can finally see what your Uber drivers really think of you

Feb. 16, 2022
4 min read
You can finally see what your Uber drivers really think of you
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Have you always wanted to know what your Uber driver really thinks of you? Do they prefer passengers who sit quietly in the backseat with their headphones in (and face masks on) or do they actually enjoy engaging in conversation?

Today is your lucky day, because riders finally have a bit of insight as to what goes into a rating and additional data regarding your ride history.

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To access your rating breakdown in the Uber app, follow the three steps as illustrated below:

  1. In the settings menu, tap privacy and then Privacy Center.
  2. In the Privacy Center, swipe to the right and click on the “would you like to see a summary of how you use Uber” tile.
  3. Scroll down to the “browse your data” section and tap on “View my ratings” to see the breakdown.
(Gif courtesty of Uber)

"Uber believes that users should have more control and visibility over their data, so we're making it easier to access, view and change your privacy settings by putting them in a single location for rides and delivery," a spokesperson for the company told TPG. "The Privacy Center also includes transparency features that explain how your data powers your trip and delivery experiences."

The above process is welcome to some, although not as simple as it seems, at least according to TPG senior reporter David Slotnick.

“Good, because I like to think that I’m an incredibly conscientious passenger and for some reason only have a 4.7,” he told me. “But could they make this any harder to navigate to?”

On the opposite end of the spectrum, some of us simply cannot be bothered with these ratings.

"I just don't care if I have a high or low rating. I'm a perfectly normally behaved passenger but I don't understand why anyone would be bothered what the driver thinks of them," said TPG senior writer Benjamin Smithson. "I'm paying someone for a service. Imagine if you disembarked a plane and the crew held up score cards for each passenger?"

Related: Uber rolls out new airport services, including reserve pickup

He makes a point, however, if your Uber rating is a point of pride, the company shares a few tips for getting five stars:

  1. "Pack it in, pack it out: Drivers shouldn’t have to clean up after you. Always make sure to take your trash and any other belongings with you. Don’t leave a mess behind.
  2. Buckle Up: Studies show that unbuckled passengers in the back seat can put the driver at greater risk of injury in a crash. So always remember to buckle up for your and the driver’s safety.
  3. Be ready: Remember that drivers’ time is valuable and they shouldn’t have to wait for you. A smooth pickup is better for everyone so be ready to go when the driver arrives.
  4. Treat everyone and everything with respect: As outlined in our Community Guidelines, we want riders and drivers to feel safe, respectful, and positive. Always treat your driver and their vehicle as you would want to be treated.
  5. Don’t slam the door! It is easy to accidentally slam a door if you aren’t thinking about it, and drivers have consistently cited door slams as a reason why they deduct stars."

TPG executive editor Scott Mayerowitz would also add a few reasons to that list, noting that "car seats are a big drag" and that "drivers hate you spending time to click in/out." Even so, Mayerowitz, an NYC resident and father, has 4.76 stars.

(Screenshot provided by Scott Mayerowitz/Uber)

Among U.S. riders, San Antonio riders boost the highest average ratings:

  1. San Antonio
  2. St. Louis
  3. Nashville
  4. Salt Lake City
  5. Kansas City
  6. Sacramento
  7. Tampa Bay
  8. Charlotte
  9. Las Vegas
  10. Portland

Perhaps unsurprisingly, New York City residents have the lowest average rider rating among the top 10:

  1. New York City
  2. Seattle
  3. Washington, DC
  4. Boston
  5. Minneapolis-St. Paul
  6. San Francisco
  7. Philadelphia
  8. Los Angeles
  9. Baltimore
  10. Chicago

Related: Unsung Heroes: An Uber driver talks how to get the VIP treatment and be a better traveler

Featured image by Getty Images
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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  • For a limited time, earn 80,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening
  • Earn 3 Points per $1 spent at Restaurants and Supermarkets
  • Earn 3 Points per $1 spent at Gas Stations, Air Travel and Hotels
  • Earn 1 Point per $1 spent on all other purchases
  • Annual Hotel Savings Benefit
  • 80,000 Points are redeemable for $800 in gift cards when redeemed at thankyou.com
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TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
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Rewards Rate

3XEarn 3 Points per $1 spent at Restaurants and Supermarkets
3XEarn 3 Points per $1 spent at Gas Stations, Air Travel and Hotels
1XEarn 1 Point per $1 spent on all other purchases
  • Intro Offer
    For a limited time, earn 80,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening

    Earn 80,000 ThankYou® points
    60,000 points
  • Annual Fee

    $95
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    670-850
    Excellent, Good

Why We Chose It

The Citi Premier’s 3 points per dollar spent across a wide range of popular categories is one of the more lucrative offerings in the world of points and miles. The Citi Premier comes with a $95 annual fee and is currently offering a solid sign up bonus of 80,000 points after you spend $4,000 on purchases within the first three months. It also has some valuable transfer partners to make the most of your rewards. Add in access to Citi Entertainment plus a $100 hotel credit for any single-stay hotel booking that exceeds $500 or more, excluding taxes and fees, booked through the Citi travel website, there are few reasons why the Citi Premier should not be in every traveler’s wallet.

Pros

  • Earns 3x points on restaurants, supermarkets, gas stations, air travel and hotels.
  • $100 annual hotel savings benefit (on single hotel stay bookings of $500 or more, excluding taxes and fees, booked through thankyou.com)
  • Points transfer to 16 airline programs, from JetBlue to Virgin Atlantic.
  • World Elite Mastercard benefits, extended warranty, damage and theft protection.

Cons

  • $95 annual fee
  • Lacks travel protections that other travel rewards cards come with
  • For a limited time, earn 80,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening
  • Earn 3 Points per $1 spent at Restaurants and Supermarkets
  • Earn 3 Points per $1 spent at Gas Stations, Air Travel and Hotels
  • Earn 1 Point per $1 spent on all other purchases
  • Annual Hotel Savings Benefit
  • 80,000 Points are redeemable for $800 in gift cards when redeemed at thankyou.com
  • No expiration and no limit to the amount of points you can earn with this card
  • No Foreign Transaction Fees on purchases