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You can finally see what your Uber drivers really think of you

Feb. 16, 2022
4 min read
You can finally see what your Uber drivers really think of you
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Have you always wanted to know what your Uber driver really thinks of you? Do they prefer passengers who sit quietly in the backseat with their headphones in (and face masks on) or do they actually enjoy engaging in conversation?

Today is your lucky day, because riders finally have a bit of insight as to what goes into a rating and additional data regarding your ride history.

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To access your rating breakdown in the Uber app, follow the three steps as illustrated below:

  1. In the settings menu, tap privacy and then Privacy Center.
  2. In the Privacy Center, swipe to the right and click on the “would you like to see a summary of how you use Uber” tile.
  3. Scroll down to the “browse your data” section and tap on “View my ratings” to see the breakdown.
(Gif courtesty of Uber)

"Uber believes that users should have more control and visibility over their data, so we're making it easier to access, view and change your privacy settings by putting them in a single location for rides and delivery," a spokesperson for the company told TPG. "The Privacy Center also includes transparency features that explain how your data powers your trip and delivery experiences."

The above process is welcome to some, although not as simple as it seems, at least according to TPG senior reporter David Slotnick.

“Good, because I like to think that I’m an incredibly conscientious passenger and for some reason only have a 4.7,” he told me. “But could they make this any harder to navigate to?”

On the opposite end of the spectrum, some of us simply cannot be bothered with these ratings.

"I just don't care if I have a high or low rating. I'm a perfectly normally behaved passenger but I don't understand why anyone would be bothered what the driver thinks of them," said TPG senior writer Benjamin Smithson. "I'm paying someone for a service. Imagine if you disembarked a plane and the crew held up score cards for each passenger?"

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Related: Uber rolls out new airport services, including reserve pickup

He makes a point, however, if your Uber rating is a point of pride, the company shares a few tips for getting five stars:

  1. "Pack it in, pack it out: Drivers shouldn’t have to clean up after you. Always make sure to take your trash and any other belongings with you. Don’t leave a mess behind.
  2. Buckle Up: Studies show that unbuckled passengers in the back seat can put the driver at greater risk of injury in a crash. So always remember to buckle up for your and the driver’s safety.
  3. Be ready: Remember that drivers’ time is valuable and they shouldn’t have to wait for you. A smooth pickup is better for everyone so be ready to go when the driver arrives.
  4. Treat everyone and everything with respect: As outlined in our Community Guidelines, we want riders and drivers to feel safe, respectful, and positive. Always treat your driver and their vehicle as you would want to be treated.
  5. Don’t slam the door! It is easy to accidentally slam a door if you aren’t thinking about it, and drivers have consistently cited door slams as a reason why they deduct stars."

TPG executive editor Scott Mayerowitz would also add a few reasons to that list, noting that "car seats are a big drag" and that "drivers hate you spending time to click in/out." Even so, Mayerowitz, an NYC resident and father, has 4.76 stars.

(Screenshot provided by Scott Mayerowitz/Uber)

Among U.S. riders, San Antonio riders boost the highest average ratings:

  1. San Antonio
  2. St. Louis
  3. Nashville
  4. Salt Lake City
  5. Kansas City
  6. Sacramento
  7. Tampa Bay
  8. Charlotte
  9. Las Vegas
  10. Portland

Perhaps unsurprisingly, New York City residents have the lowest average rider rating among the top 10:

  1. New York City
  2. Seattle
  3. Washington, DC
  4. Boston
  5. Minneapolis-St. Paul
  6. San Francisco
  7. Philadelphia
  8. Los Angeles
  9. Baltimore
  10. Chicago

Related: Unsung Heroes: An Uber driver talks how to get the VIP treatment and be a better traveler

Featured image by Getty Images
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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    Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.

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    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    670-850
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Why We Chose It

Build your loyalty to Delta by applying for the carrier's mid-tier card option, the Delta SkyMiles Platinum card. The annual fee is quickly recouped by the card's travel perks, such as an application credit to Global Entry or TSA Precheck, annual companion certificate and so much more. Plus you can fast-track to elite status simply through card spend.

Pros

  • Earn bonus Medallion® Qualification Miles (MQMs) and an Medallion Qualifying Dollar (MQD) waiver when you hit specific spending thresholds with your card within a calendar year
  • Receive a Domestic Main Cabin round-trip companion certificate each year
  • Statement credit for TSA PreCheck/Global Entry fee (up to $100)
  • First checked bag free

Cons

  • Doesn't make sense if you don't fly Delta
  • SkyMiles aren't the most valuable airline currency
  • Earn 90,000 bonus miles after you spend $4,000 in purchases on your new Card in your first 6 months.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. Payment of the government imposed taxes and fees of no more than $80 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights. Plus enjoy Main Cabin 1 Priority Boarding and settle into your seat sooner.
  • New: Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide including takeout and delivery in the U.S., and at U.S. supermarkets.
  • Earn 1X Mile on all other eligible purchases.
  • Enjoy a per-visit rate of $50 per person for Card Members and up to two guests to enter the Delta Sky Club when traveling on a Delta flight.
  • Fee Credit for Global Entry or TSA PreCheck® after you apply through any Authorized Enrollment Provider. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs up to two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees