You Can Now Track Select Airport Hotel Shuttles in the Marriott App
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
For anyone who frequents airport hotels, one of your biggest frustrations may be locating (or waiting for) the complimentary shuttle to a given property. You may frantically rush outside only to stand outside for 20 minutes — sweating or shivering — when you could’ve casually grabbed a snack or cup of coffee en route to your designated pick-up location. In some cases, travelers may forgo the free ride entirely and order an Uber or Lyft instead of attempting to deal with the headache.
Sensing these woes, one major program is moving in a direction to remove this confusion. As first reported by the Wall Street Journal, Marriott is now offering shuttle tracking at 15 of its hotels, with plans to roll out the availability to 200 total by year end. The new feature — which can be accessed via the Marriott app — offers patrons the ability to see exactly where a shuttle is located as well as its estimated arrival time and distance.
Unfortunately, this offer only extends to direct bookings, which is yet another blow in the battle between hotels and third-party booking sites. And much like the free breakfast offering at Hyatt Place, you must be a Marriott Bonvoy member in order to take advantage.
TPG reached out to Marriott for more information, and here’s what a spokesperson said:
“Marriott International is rolling out the functionality to airport hotels after initially testing it last year at the Washington Dulles Marriott hotel near Washington DC’s Dulles airport and the Atlanta Airport Marriott hotel near Atlanta’s airport. The pilots generated positive feedback from hotel guests and staff.”
Washington-Dulles (IAD) and Atlanta (ATL) — along with Baltimore (BWI) and Salt Lake City (SLC) — are the first four airports to offer this feature, though it sounds like Marriott has big plans for expanding this tracking capability. In addition to its eventual rollout to all its airport shuttles, the company added that guests should “expect to see the feature in the future being used beyond airport hotel shuttles — such as on-demand luxury car service, resort golf carts and shuttles to/from train/metro stations.”
Those are some big plans but align with the trend we’ve seen of hotel programs leveraging technology to drive convenience for members and guests. If you’re staying at one of the test properties, be sure to try this feature out on your next stay, as it just may save you that mad dash from baggage claim to the curb.
Featured photo courtesy of AFP/Getty Images
Welcome to The Points Guy!
WELCOME OFFER: 80,000 Points
TPG'S BONUS VALUATION*: $1,600
CARD HIGHLIGHTS: 3X points on dining and 2x points on travel, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 80,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $1,000 when you redeem through Chase Ultimate Rewards®.
- Enjoy benefits such as a $50 annual Ultimate Rewards Hotel Credit, 5x on travel purchased through Chase Ultimate Rewards®, 3x on dining and 2x on all other travel purchases, plus more.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards®. For example, 80,000 points are worth $1,000 toward travel.
- With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories
- Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.