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2 tourists killed at upscale resort in Mexico

Jan. 23, 2022
3 min read
2 tourists killed at upscale resort in Mexico
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Two visitors from Canada died after being shot on Friday Jan. 21, 2022, at the five-star Hotel Xcaret in Playa del Carmen, which is about 45 miles south of Cancun. A third tourist was also wounded in the gunfire.

The mid-afternoon incident stemmed from an argument among hotel guests near an outdoor dining area, when one guest with a gun started shooting, leaving tourists scrambling for cover. The gunman, who was seen on video surveillance wearing a light blue track suit, is being sought by Mexican local and federal police.

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One person died at the scene and another died at the hospital. A third man was also shot, but survived his injuries. The Quintana Roo state prosecutor's office said that the two Canadian men killed had criminal records including drug trafficking charges.

Related: What it’s like traveling to the Cancun area during a COVID-19 spike

This kind of violence is not common in Quintana Roo on the Caribbean side of Mexico where this happened, and it is generally a safe area for tourists. But there have been some incidents there in recent years including the finding of eight bodies in a span of a few days in Cancun in 2018.

There have also been a few more recent violent crimes in the Mayan Riviera region, including an incident in November 2021 when two suspected drug dealers were found dead on a Cancun beach. And the month before that, an American and a German tourist were killed in crossfire between two drug gangs in Tulum.

Related: How to get to Los Cabos on points and miles

The U.S. Department of State issued a warning last month to reconsider Mexico. While COVID-19 was the main reason for the the Level 3 warning issued on Dec. 8, 2021, it also noted: “Violent crime – such as homicide, kidnapping, carjacking, and robbery – is widespread and common in Mexico."

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In that warning, Quintana Roo, on the Caribbean side of Mexico where this happened, was in the “exercise increased caution” category. The area, which includes Cancun, Playa del Carmen and Tulum, is very popular with tourists and is usually safe.

The government is stepping up security in tourism areas to keep visitors protected. In fact, more than 1,400 troops from the Mexican National Guard is now patrolling areas of Quintana Roo.

And most experts agree that Mexico remains safe for tourists. In a Washington Post article, Zachary Rabinor, president and CEO of the travel planning company Journey Mexico, said millions of people visit Mexico every year with no problem, and “There’s violence like this all over the world, including the U.S.,"

Additional reporting by Clint Henderson.

Featured image by The Hotel Xcaret in Cancun, Mexico. (Photo courtesy of the hotel)
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
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  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

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  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
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Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023