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Touring Economy and Qsuite Business Class on Qatar Airways' 777-300ER

June 21, 2017
6 min read
Qatar 777 Qsuite First Look
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Update 6/21/17: An earlier version of this post referenced 3-3-3 seating in economy, however with this 777 retrofit, Qatar has added a seat to most rows, with 10-abreast seating now the norm.


At the last Paris Air Show, way back in 2015, Qatar Airways stole the show with its then-new Airbus A350, complete with 1-2-1 business-class seats and a refreshed economy cabin. This time around, the airline's back in the spotlight, showing off its retrofitted 777-300ER for the very first time.

Normally, a 777-300ER wouldn't be terribly exciting — the aircraft has been flying for nearly 15 years. But Qatar chose a 777 to be the first aircraft to receive the airline's Qsuite business class, which is, quite possibly, the new best business-class product in the world.

Qatar's Retrofitted 777-300ER

This particular 777, A7-BED, has spent the last six weeks getting its Qsuite upgrade in Zurich. That's an awful lot of time to have an airplane out of commission, but Qatar seems willing to invest in this new product — not to mention the fact that the airline isn't utilizing its entire fleet at the moment.

Qatar CEO Akbar Al Baker is known for his meticulous attention to detail, and that definitely shines through here — there are unique design elements throughout, such as the textured wall panel near the entrance and the etched lighting panel above.

There are a total of 42 business-class seats on this plane — 24 in the forward cabin (which was being used for live television interviews and wasn't accessible during my visit) and 18 in the smaller rear cabin.

Incredibly, Qatar Airways managed to fit the same number of business-class seats in its two cabins as you'll find on 777s with the older seats, with an identical number of seats in each cabin.

Business Class

With the main cabin off-limits, I spent most of my time in the smaller business-class cabin, which sports a total of 18 seats spread between four rows.

Note the "quad" seat arrangement below — paired rear and forward-facing center seats can be connected by sliding the in-flight entertainment displays to the side, creating a suite of sorts for families or colleagues traveling together.

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I even managed to snag some bed time in row 7 — seats E and F, which form a double bed when in the full-flat position, are pictured below.

Meanwhile, here's another configuration, seat 10F — as you may have noticed, it's positioned much closer to the aisle than the two seats above.

Window seats also alternate between a window and aisle-adjacent position, and some face toward the rear, such as 8K below.

Grab a window-side seat for maximum privacy. In the forward cabin, window seats in odd-numbered are positioned closer to the window, while that applies to even-numbered rows in the rear cabin. The reverse is true for seats located closest to the aisle.

There's not much to worry about on the privacy front, though — all seats have a sliding door, so you won't have to worry about making awkward eye contact with someone across the aisle during your flight.

There was also a fairly random assortment of food on display — would you like a side of macarons with your pan-fried gyoza? How about some sliders and OJ? Hmm...

Moving on to the rest of the cabin, there's a magazine rack positioned next to the galley between both business-class sections. Personally, I prefer the open bar area on Qatar's A350, though — the 777 does feel more private, but there's no question that the A350 has a more airy feel.

There are two decent-sized lavatories between the business sections, and apparently there are another two next to the cockpit — though I unfortunately I wasn't able to get up there to confirm.

Biz passengers receive an amenity kit, but some items, such as toothbrushes and shaving kits are available in the lav.

Economy

While business class has gotten a massive facelift, economy hasn't exactly changed for the better.

Qatar's 777 now offers 3-4-3 economy in almost all rows on this plane, which means a tighter squeeze for those seated in the back.

All economy seats are more or less identical, with at least 31 inches of pitch, though of course you'll have more legroom in the bulkhead rows.

Three seats in particular are especially spacious: 19D, 25D and 37D, as they're missing a seat in front.

Each economy seat offers on-demand entertainment, but it's an older model system — no fancy extra-large screens here.

Economy passengers do get a small amenity kit on long-haul flights, along with a pillow and blanket.

Bottom Line

Qatar Airways' hit the nail on the head with its new Qsuite business class. This product really is fantastic — I love the double bed feature, and while the quad seat design may not get as much utilization as the airline may have imagined, it'll certainly come in handy for some. I just wish the airline had left its 3-3-3 seating in coach.

I can't wait to put Qsuite through its paces on the inaugural flight from Doha to London this Saturday — the airline's latest business class is expected to debut on flights to Paris, New York, Tokyo and Sao Paulo soon. Stay tuned for a full review!

See these posts for more from the Paris Air Show:

Head to this page for a complete list of our 2017 Paris Air Show coverage.

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  • Recommended Credit

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.