Skip to content

This hotel chain will pay for you to quarantine if you test positive after a stay

Feb. 04, 2021
4 min read
This hotel chain will pay for you to quarantine if you test positive after a stay
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

New variants of coronavirus and new rules from the Biden administration have hotels going the extra mile to keep guests booking. We've reported on the newest hotel amenity being COVID-19 tests, but some hotels are now going even further. Certain chains are now offering to put you up for free if you test positive at the end of your trip.

For more TPG news delivered each morning to your inbox, sign up for our daily newsletter.

Henry Harteveldt, a travel industry analyst and president of Atmosphere Research, first mentioned the news to us. He told me a chain was doing something really innovative in light of the new, tougher rules on international travel.

Related: What happens if you test positive during your trip?

Palace resorts will pay for guests to quarantine if they test positive after their stay. Harteveldt said, "... if you test positive, you can stay for free for up to two weeks at the hotel. They are the only hotel I've heard of that's offering their guests the sort of worry-free guarantee and I think it's clever.”

(Image courtesy Palace Resorts)

The chain includes Palace Resorts and Le Blanc Spa Resorts. Palace Resorts runs 10 all-inclusive resorts spread out in Mexico and Jamaica. All their properties are also offering on-site COVID-19 tests to guests. The United States now requires all people returning by air from outside the country to have a negative coronavirus test taken within three days of their return flight back to the States.

(Screenshot courtesy Palace Resorts)

Related: On-site COVID-19 tests may be the most valuable hotel perk of 2021 — these resorts have them

If visitors test positive during their testing before returning home to the U.S., they will be offered free accommodation for up to 14 days while they wait out quarantine and/or test negative again. Interestingly, the chain offers a special rate if you have to stay longer than 14 days: "Should guests test positive for a period longer than 14 days, an exclusive rate of $199 USD per night will apply for up to 3 guests in the same room."


Follow this thread in the TPG Lounge for a running list of resorts and hotels that will offer on-site COVID-19 testing to guests.

Sign up for our daily newsletter

(Screenshot courtesy Palace Resorts)

And Palace Resorts is not the only chain offering this new perk. My colleague Chris Dong first reported AMResorts will also be covering the cost of any quarantine. AMResorts has dozens of properties across the Caribbean and Mexico. You have to book at least three nights, and testing at AMResorts is free.

Related: Guide to the COVID-19 vaccine passport

The AMResorts website says:

"If a guest receives a positive test while on property that prevents departure, the cost of quarantine at the property will be covered for up to 14 days after the original departure date. Extended stay due to quarantine includes the guest plus one travel companion sharing the same room. This program remains valid as long as CDC and government travel regulations are in place."

Mexico's Xcaret offers a similar free quarantine stay if an on-site test returns as positive. According to the resort's website, "This person will be offered free accommodation during 14 nights, from day of detection. This policy will be in effect until March 31st, 2021, and applies only for guests and residents of the United States who are staying at the Hotel Xcaret Mexico, based on a four-night minimum stay."

Related: Traveling soon? Here’s where you can quickly get a COVID-19 PCR test for travel

This is a logical move by international hotels and resorts in response to the rapidly changing rules on testing and quarantines. Hopefully, we'll see more offers like this as we move through 2021.

Featured image by Getty Images/iStockphoto
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Top offers from our partners

How we chose these cards

Our points-obsessed staff uses a plethora of credit cards on a daily basis. If anyone on our team wouldn’t recommend it to a friend or a family member, we wouldn’t recommend it on The Points Guy either. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners.
See all best card offers

TPG featured card

Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards

2 - 10X points
10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day

Intro offer

75,000 bonus miles
Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

Annual Fee

$395

Recommended Credit

740-850
Excellent
Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023
Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
2X2 Miles per dollar on every purchase, every day
  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

    75,000 bonus miles
  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
    Excellent

Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,400+ lounges, including Capital One Lounges and our Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023