The Boeing 777 turns 25. Here’s why it has become so popular

Jun 8, 2020

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June 7, 1995, was a momentous date in aviation history. The Boeing 777 made its first commercial flight, a transatlantic hop from London Heathrow to Washington Dulles. The airplane’s launch customer, United Airlines, became the first to fly what was then, and still is now, the biggest twin-engine airliner in the world. It started a success story that continues today. If you are even a moderately frequent flyer, chances are that a 777 has taken you at least once across an ocean, or across the United States.

After all, airlines have bought a lot of 777s — more than 2,000 of them in the three decades since the program was started. Compare that number with the total orders for Boeing’s other legacy twin-aisle jets, the 747 and 767, which have been in production for much longer but sold respectively around 1,600 and 1,300 units. It’s clear that airlines love the 777.

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All three U.S. majors have bought 777s; after United, American and Delta both chose Boeing’s big twin. Even with Delta retiring its entire 777 fleet this year due to falling demand because of the coronavirus, the other two will keep flying them likely for decades. Around the world, you’ll find 777s on every inhabited continent. It’s the airplane that made the fortunes of the Big 3 Middle East carriers — Emirates is the world’s biggest operator of 777s, and Etihad and Qatar also have sizable fleets — and it has been hugely successful in Asia. Among the world’s 10 biggest airlines by passengers carried, only short-haulers Southwest and Ryanair don’t have 777s.

It was, Boeing says, the first jetliner to be entirely designed with computers. That digital design has proven to be extremely flexible, and the 777 has come a long way since those early, mid-1990s models with just enough range to cross the Atlantic. A 777 still holds the record for the longest nonstop flight ever by a commercial airplane, set in 2005 when the first 777-200LR, for “long range”, flew eastbound from Hong Kong to London covering 13,422 miles. (The record for longest regularly scheduled flight belongs to Singapore Airlines’ flight to New York with the Airbus A350; the 777 did it with no paying passengers.)

A Boeing 777-300Er for Emirates being built at the Boeing factory in Everett, Washington (Photo by Alberto Riva/The Points Guy)
A Boeing 777-300ER for Emirates being built at the Boeing factory in Everett, Washington (Photo by Alberto Riva/The Points Guy)

 

In the U.S., 777s now cover the gamut from 15-hour long-hauls to China to transcon hops. The United 777 that made the first revenue flight in 1995 is still flying today, doing mostly cross-country trips. The Triple Seven also came to market at the perfect time to get a big sales boost from airlines that needed to replace aging 747s. When the stretched, long-range 777-300ER appeared in 2002, it became an instant success. It could fly 350 passenger in first, business and economy over 8,000 miles easily — just like a 747, but much more cheaply with only two engines instead of four. It’s done so well that most operator of passenger 747s have bought the stretched 777 instead.

On board, you can expect to find some of the best inflight products available today. (You won’t have showers and a bar like on Airbus A380s, but those amenities are suspended these days anyway due to the coronavirus.) Emirates puts its new, dazzling first-class suite only aboard 777s — and only on a few of those at the moment — while Air France’s La Premiere first class, winner of the 2019 TPG Award for best long-haul first, is another 777 exclusive. Triple Sevens also boast of the only true long-haul first class on a U.S. airline, aboard American Airlines 777-300ERs. And one notch down in business, you can find the best biz seats in the world — Qatar Airways’ Qsuite and ANA’s The Room — aboard 777s too.

You can trace the evolution of passenger flying by looking at 777 cabins over the years. When the airplane first appeared, biz class had recliner seats and tiny screens.

American Airlines' early-2000s business class on the Boeing 777 (Photo courtesy of American Airlines)
American Airlines’ early business class on the Boeing 777 (Photo courtesy of American Airlines)

 

The first lie-flat seats that appeared on the 777 — which were the first biz-class lie-flats on any airplane — were in British Airways’ Club World. They look hopelessly dated today, but 20 years ago they were exceptional.

383015 05: The new British Airways Club World-business class cabin with seats that open into a fully flat beds is debuted December 7, 2000 in a Boeing 777 jet at O''Hare International Airport in Chicago. British Airways was unveiling their new "First Business Bedroom in the Sky" Boeing 777 aircraft. The jet with 62 beds, christened "The City of Chicago," arrived at O''Hare Airport nonstop from London-Heathrow. (Photo by Tim Boyle/Newsmakers)
The then-new British Airways Club World business-class cabin seen in December 2000 on a Boeing 777. (Photo by Tim Boyle/Newsmakers)

 

Today, a good biz class on a 777 has enclosed suites for couples or single travelers — something that was unimaginable even in first class when 777s began plying the skies.

Qsuite seat (Photo by Zach Honig/The Points Guy)
Qsuite seat (Photo by Zach Honig/The Points Guy)

 

In first class, the space available on the 777 has let airlines go big when it comes to fancy suites — none more than Emirates, which put its new suite in some 777s beginning in 2017.

Rather than compete with carriers like Emirates (above), Jet Airways has decided to eliminate first-class service. Photo by Zach Honig.
Emirates new first-class suite (Photo by Zach Honig / The Points Guy)

 

Back in coach class, all that space has let airlines do something different: cram as many seats as possible into the plane. The 777 had been designed for nine seats across arranged in a 3-3-3 layout, and that’s how those early Triple Sevens came out of the factory. Airlines then figured out that they could squeeze one more in, and most of them went 3-4-3. Today you’ll get individual monitors that are far better than the tiny, archaic displays pictured aboard this Air France 777 in 1998, but you’ll still be squeezed closer to your neighbor.

UNITED STATES - MARCH 29: Delivery of first Air -France Boeing 777 In United States On March 29, 1998 - Jean-Cyril Spinetta. (Photo by Etienne DE MALGLAIVE/Gamma-Rapho via Getty Images)
March 29, 1998: Air France CEO Jean-Cyril Spinetta takes delivery of the airline’s first 777. (Photo by Etienne DE MALGLAIVE/Gamma-Rapho via Getty Images)

 

KLM Boeing 777-300ER economy class (Photo by Alberto Riva / TPG)
Economy class on a KLM Boeing 777-300ER: nice monitors, but a tight squeeze (Photo by Alberto Riva/The Points Guy)

 

The disappearance of Delta’s 777s — they will be gone by the end of this year — is a sad moment for flyers also because Delta was the only U.S. airline flying 777s with that nine-abreast layout in coach. (You’ll still find them on Japan Airlines, Asiana Airlines and Korean Air, among carriers that serve the U.S.)

Whatever the seat layout, you can expect to find yourself on a 777 decades from now. Boeing has just flown the newest generation of the Triple Seven, known as the 777X; the largest twinjet in the world, the 777-9, took to the sky earlier this year and will enter service in 2021 if all goes well. With the average age that jetliners reach before retirement, you can be sure that you will find Triple Sevens hauling people around the world well into the 2050s, making for a spectacularly long seven-decade career.

The Boeing 777X. The folded wingtips are lowered prior to takeoff to form a blended, raked wingtip. (Photo courtesy of Boeing)
The Boeing 777X. The folded wingtips are lowered prior to takeoff to form a blended, raked wingtip. (Photo courtesy of Boeing)

 

Featured image: a United Airlines Boeing 777 departing Paris CDG airport in August 1996 (Photo by Etienne DE MALGLAIVE/Gamma-Rapho via Getty Images)

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