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Spirit Airlines completes Wi-Fi rollout — with a catch

July 13, 2022
3 min read
JetBlue To Attempt Hostile Takeover Of Spirit Airlines
Spirit Airlines completes Wi-Fi rollout — with a catch
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The next time you fly on Spirit Airlines, there’s a very good chance you’ll be able to enjoy its new Wi-Fi service.

The Miramar, Florida-based ultra-low-cost carrier on Wednesday celebrated a big milestone: the completion of Wi-Fi installations on its fleet of bright yellow Airbus A320s and A321s. The airline's 31 Airbus A319s will remain disconnected, at least for now.

Passengers will have access to two tiers of service: a browsing tier that starts at $2.99 and a streaming tier with speeds 20 times faster than the browsing tier, starting at $5.99. The dynamically-priced Wi-Fi will top off in the $15-16 range on longer flights, Spirit officials told reporters. During Spirit's test phase of the Wi-Fi, the browsing tier has been a flat $1, while the streaming tier has been a flat $3. Higher pricing was expected: Spirit — like all ULCCs — earns a significant portion of its revenue from charging customers for extras like seat selection and baggage.

Spirit Wi-Fi has been a long time coming. The airline — the only American ULCC to offer the service — first signed a contract with the French connectivity company Thales in 2018 for its FlytLIVE system, with an aim for fleetwide connectivity by the end of the summer of 2019. That got delayed due to the need to replace antennas on certain aircraft, and then further delayed by the COVID-19 pandemic.

Reviews of Spirit's Wi-Fi have been generally positive during the test phase, and the service is set to improve even more by September when the fleet transitions to a new satellite. Speeds of up to 400 megabits per second download and 100 megabits per second upload were mentioned by Jeffrey Payne, Thales' vice president of development. The service covers Spirit's entire route network, which stretches as far south as Lima, Peru.

Wi-Fi can be purchased at Spirit.com at the time of booking effective today, on Spirit's app effective Aug. 10 or onboard any Spirit flight that offers it. Right now, the price is the same regardless of when the Wi-Fi is purchased, though longer-term, the company plans to offer customers a discount for purchasing Wi-Fi ahead of time, as is the case with most of the extras it offers. The company also plans to also offer Wi-Fi as part of its popular bundles that can be purchased at booking, but for now, it will be offered as a standalone item.

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As far as the Wi-Fi holdouts in Spirit's fleet go, its A319 aircraft are older aircraft that are currently undergoing review by the company as it assesses its long-term fleet plans. And, due to high customer demand, the airline's newest-delivery A320neos will also enter into service this summer fresh from Airbus, without the Wi-Fi equipment installed. That will come this fall.

More: Inflight Wi-Fi is getting cheaper across US airlines

Spirit also is assessing the possible use of its Wi-Fi to provide real-time data about weather and other operational matters to its pilots on company-issued tablet computers, a practice in place at many other airlines.

Spirit, of course, is also the target of two competing acquisition deals. JetBlue, which hopes to acquire the airline for $33.50 per share, currently offers free Viasat Wi-Fi on its entire fleet, the only U.S. airline to do so. Frontier Airlines, which hopes to merge with Spirit in a deal worth less money but supported by Spirit's board, does not offer any Wi-Fi. Spirit shareholders are supposed to vote July 27 on the Frontier deal — a fourth delay that was announced early Wednesday.

Featured image by Getty Images
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.