Southwest Airlines could cut cities without additional coronavirus aid
Southwest Airlines CEO Gary Kelly has lined up with his peers at American Airlines and United Airlines threatening possible cuts to its route map if losses continue and there's no additional federal coronavirus relief.
"If we continue to face quarterly losses like we would have had without the payroll support, then we'll have to be creative to mitigate those losses — and that could include cutting service," Kelly told CNBC on Wednesday.
Southwest stands apart from its competitors having not cut any U.S. domestic cities from its map since the pandemic began. However, if airlines do not receive additional payroll assistance from Congress by Oct. 1, Kelly's comments suggested that the Dallas-based carrier could join its peers in cutting service in order to regain its financial footing.
Sign up for TPG's free new biweekly Aviation newsletter for more airline-specific news!
U.S. airlines, labor unions and trade group Airlines for America (A4A) are in the midst of an 11th-hour push for as much as $28 billion in additional aid for staff. The funds would be used exclusively for employee payroll and would bar carriers from the tens of thousands of furloughs that loom over the industry if protections under the first federal aid package, or CARES Act, expire as scheduled on Sept. 30.
In addition to barring furloughs, rules governing the relief would also extend a mandate that airlines continue to fly to most of the cities that they flew prior to the pandemic through March. This would keep flights intact for many small communities potentially facing a looming loss of commercial flights as few travelers take to the air.
Air travel remains down significantly compared to last year. The latest data from A4A shows U.S. domestic passenger volumes down 66% during the week ending Sept. 20 compared to 2019.
Related: American, United say flights to small cities are at risk unless Congress extends payroll program
Exclusive TPG Q&A: Southwest CEO Gary Kelly chats about his legacy, new cities and change fees
Airlines have cut schedules commensurately while maintaining flights to nearly all domestic destinations. Southwest is scheduled to fly about 55% of what it flew a year ago in October, according to Cirium data.
"Believe it or not, that's where the industry is domestically: 1970s levels of traffic," said Kelly.
One thing holding Southwest back from making further cuts is connectivity. The airline has already pruned many nonstop flights from its schedule, leaving every U.S. city served. But some are now served only via eight key bases across the country, including Baltimore/Washington (BWI), Denver (DEN) and Phoenix (PHX).
Further cuts could jeopardize this connectivity, Kelly said.
Related: Southwest CEO says Miami push part of long-term strategy, not 'pandemic play'
Still, with the specter of Southwest's first annual loss since 1972 looming, anything to improve the financial outlook is on the table. The airline's priority is to stem daily losses that amount to roughly $17 million a day in the third quarter — something it hopes to achieve by the end of the year or early 2021.
In an effort to capture additional travel dollars, Southwest is adding three new cities to its map by year-end: Miami (MIA), Palm Springs (PSP) and Steamboat Springs, Colorado (HDN). Kelly has said these cities are part of the airline's long-term growth strategy and not "pandemic plays," with COVID-19 an opening to add them sooner rather than later with idled jets.
Still, neither Kelly nor anyone in the industry knows when flyers will return in significant numbers. And they must return before airlines can get out of crisis mode and return to profitability.
"There's no reason things are going to improve anytime soon," Kelly said.
Related: Southwest is using the coronavirus to solidify its dominance in California
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 3X | Earn 3X Miles on Delta purchases. |
| 1X | Earn 1X Miles on all other eligible purchases. |
Pros
- Delta SkyClub access when flying Delta
- Annual companion ticket for travel on Delta (upon renewal)
- Ability to earn MQDs through spending
- Various statement credits for eligible purchases
Cons
- Steep annual fee of $650
- Other Delta cobranded cards offer superior earning categories
- Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
- Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
- Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
- Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
- Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
- $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
- $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
- Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
- Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
- No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
- $650 Annual Fee.
- Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
- Terms Apply.
- See Rates & Fees


