Southwest Airlines to add Chicago O'Hare and Houston Bush Intercontinental
Southwest Airlines is on a tear adding new airports to its route map with Chicago O'Hare and Houston Bush Intercontinental due to join next year.
The Dallas-based carrier will add the large hubs of Chicago O'Hare (ORD) and Houston Bush Intercontinental (IAH) in early 2021, Southwest commercial chief Andrew Watterson said at the Boyd International Aviation Forecast Summit on Monday. The airline will release service details for both airports at a later date.
The addition of O'Hare and Bush Intercontinental are the latest example of how the coronavirus pandemic is resetting air service in the U.S. Long focused on serving lower-cost secondary airports, Southwest has pushed into several primary airports like New York LaGuardia (LGA) and Washington Reagan National (DCA) during the past decade. Now, COVID-19 is giving the airline an opening to push into more of these primary gateways — an opportunity Southwest has grabbed and run with.
Want more airline-specific news? Sign up for TPG's free new biweekly Aviation newsletter!
Since the pandemic began, Southwest has added four new destinations to its map. Flights begin to Miami (MIA) and Palm Springs (PSP) on Nov. 15, and to Montrose (MTJ) and Steamboat Springs (HDN) in Colorado on Dec. 19.
The new cities are not a traditional growth play. Even with the additions of Miami and Palm Springs, Southwest will fly about 38% less in November than it flew a year ago, according to Cirium schedules. December flying will be even lower — though schedules are likely to change — at down 44% compared to 2019 even with Montrose and Steamboat flights.
Instead, the flights are about giving travelers more options and generating more revenue for the airline.
Related: Southwest adds another new Colorado ski town, unveils Miami and Palm Springs routes
"We won't have a lot of flights but we should have sufficient demand on those flights to contribute cash in this environment," Southwest CEO Gary Kelly told TPG of the new Miami and Palm Springs service in September.
The airline's new cities pit Southwest even more against some of its largest competitors. American Airlines has a large hub in Miami, while United Airlines has large hubs at both O'Hare -- its home base -- and Bush Intercontinental.
Southwest previously ended service to Intercontinental in 2005 after 25 years at the airport. At the time, Kelly cited years of financial "losses" at the airport for the move.
TPG Q&A: Southwest CEO Gary Kelly chats about his legacy, new cities and change fees
Watterson was not forthcoming on what Southwest's future operations from either O'Hare or Bush Intercontinental will look like. Service to both airports will "complement" the large bases the airline already has in both cities at Chicago Midway (MDW) and Houston Hobby (HOU), respectively, he said.
"We want you to go to the airport that's most convenient for you," said Watterson referring to travelers.
Related: Southwest Airlines seeks historic cuts from unions as it tries to avoid layoffs
TPG featured card
at American Express's secure site
Terms & restrictions apply. See rates & fees.
| 3X | Earn 3X Miles on Delta purchases. |
| 1X | Earn 1X Miles on all other eligible purchases. |
Pros
- Delta SkyClub access when flying Delta
- Annual companion ticket for travel on Delta (upon renewal)
- Ability to earn MQDs through spending
- Various statement credits for eligible purchases
Cons
- Steep annual fee of $650
- Other Delta cobranded cards offer superior earning categories
- Earn 100,000 Bonus Miles after you spend $6,000 or more in purchases with your new Card within the first 6 months of Card Membership and an additional 25,000 bonus miles after you make an additional $3,000 in purchases on the Card within your first 6 months, starting from the date that your account is opened. Offer Ends 04/01/2026.
- Delta SkyMiles® Reserve American Express Card Members receive 15 Visits per Medallion® Year to the Delta Sky Club® when flying Delta and can unlock an unlimited number of Visits after spending $75,000 in purchases on your Card in a calendar year. Plus, you’ll receive four One-Time Guest Passes each Medallion Year so you can share the experience with family and friends when traveling Delta together.
- Enjoy complimentary access to The Centurion® Lounge in the U.S. and select international locations (as set forth on the Centurion Lounge Website), Sidecar by The Centurion® Lounge in the U.S. (see the Centurion Lounge Website for more information on Sidecar by The Centurion® Lounge availability), and Escape Lounges when flying on a Delta flight booked with the Delta SkyMiles® Reserve American Express Card. § To access Sidecar by The Centurion® Lounge, Card Members must arrive within 90 minutes of their departing flight (including layovers). To access The Centurion® Lounge, Card Members must arrive within 3 hours of their departing flight. Effective July 8, 2026, during a layover, Card Members must arrive within 5 hours of the connecting flight.
- Receive $2,500 Medallion® Qualification Dollars with MQD Headstart each Medallion Qualification Year and earn $1 MQD for each $10 in purchases on your Delta SkyMiles® Reserve American Express Card with MQD Boost to get closer to Status next Medallion Year.
- Enjoy a Companion Certificate on a Delta First, Delta Comfort, or Delta Main round-trip flight to select destinations each year after renewal of your Card. The Companion Certificate requires payment of government-imposed taxes and fees of between $22 and $250 (for itineraries with up to four flight segments). Baggage charges and other restrictions apply. Delta Basic experiences are not eligible for this benefit.
- $240 Resy Credit: When you use your Delta SkyMiles® Reserve American Express Card for eligible purchases with U.S. Resy restaurants, you can earn up to $20 each month in statement credits. Enrollment required.
- $120 Rideshare Credit: Earn up to $10 back in statement credits each month after you use your Delta SkyMiles® Reserve American Express Card to pay for U.S. rideshare purchases with select providers. Enrollment required.
- Delta SkyMiles® Reserve American Express Card Members get 15% off when using miles to book Award Travel on Delta flights through delta.com and the Fly Delta app. Discount not applicable to partner-operated flights or to taxes and fees.
- With your Delta SkyMiles® Reserve American Express Card, receive upgrade priority over others with the same Medallion tier, product and fare experience purchased, and Million Miler milestone when you fly with Delta.
- Earn 3X Miles on Delta purchases and earn 1X Miles on all other eligible purchases.
- No Foreign Transaction Fees. Enjoy international travel without additional fees on purchases made abroad.
- $650 Annual Fee.
- Apply with confidence. Know if you're approved for a Card with no impact to your credit score. If you're approved and you choose to accept this Card, your credit score may be impacted.
- Terms Apply.
- See Rates & Fees


