Southwest Airlines to add Chicago O'Hare and Houston Bush Intercontinental
Southwest Airlines is on a tear adding new airports to its route map with Chicago O'Hare and Houston Bush Intercontinental due to join next year.
The Dallas-based carrier will add the large hubs of Chicago O'Hare (ORD) and Houston Bush Intercontinental (IAH) in early 2021, Southwest commercial chief Andrew Watterson said at the Boyd International Aviation Forecast Summit on Monday. The airline will release service details for both airports at a later date.
The addition of O'Hare and Bush Intercontinental are the latest example of how the coronavirus pandemic is resetting air service in the U.S. Long focused on serving lower-cost secondary airports, Southwest has pushed into several primary airports like New York LaGuardia (LGA) and Washington Reagan National (DCA) during the past decade. Now, COVID-19 is giving the airline an opening to push into more of these primary gateways — an opportunity Southwest has grabbed and run with.
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Since the pandemic began, Southwest has added four new destinations to its map. Flights begin to Miami (MIA) and Palm Springs (PSP) on Nov. 15, and to Montrose (MTJ) and Steamboat Springs (HDN) in Colorado on Dec. 19.
The new cities are not a traditional growth play. Even with the additions of Miami and Palm Springs, Southwest will fly about 38% less in November than it flew a year ago, according to Cirium schedules. December flying will be even lower — though schedules are likely to change — at down 44% compared to 2019 even with Montrose and Steamboat flights.
Instead, the flights are about giving travelers more options and generating more revenue for the airline.
Related: Southwest adds another new Colorado ski town, unveils Miami and Palm Springs routes
"We won’t have a lot of flights but we should have sufficient demand on those flights to contribute cash in this environment,” Southwest CEO Gary Kelly told TPG of the new Miami and Palm Springs service in September.
The airline's new cities pit Southwest even more against some of its largest competitors. American Airlines has a large hub in Miami, while United Airlines has large hubs at both O'Hare -- its home base -- and Bush Intercontinental.
Southwest previously ended service to Intercontinental in 2005 after 25 years at the airport. At the time, Kelly cited years of financial "losses" at the airport for the move.
TPG Q&A: Southwest CEO Gary Kelly chats about his legacy, new cities and change fees
Watterson was not forthcoming on what Southwest's future operations from either O'Hare or Bush Intercontinental will look like. Service to both airports will "complement" the large bases the airline already has in both cities at Chicago Midway (MDW) and Houston Hobby (HOU), respectively, he said.
“We want you to go to the airport that’s most convenient for you," said Watterson referring to travelers.
Related: Southwest Airlines seeks historic cuts from unions as it tries to avoid layoffs
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- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
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- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
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Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

