I fly over 150,000 miles a year, but this flight from Europe made me feel like a complete novice
As TPG's travel reviews editor, it's my job to, well, travel.
Predictably, I rack up a lot of miles in the air -- I'm on pace to reach at least 160,000 miles for the year. And I'm accustomed to routings that would make any sane person quiver. Seriously, though, you should see the looks on people's faces when I tell them that I flew from New York to Sydney by way of Toronto, Atlanta, Seoul, Shanghai and Taipei.
A recent trip to Europe was shaping up to be like just another one of my crazy trips, this one in pursuit of valuable Medallion Qualification Miles with Delta. Long story short, I was in Barcelona flying Alitalia in business class home to New York-JFK. Usually, flying up front implies a seamless, enjoyable experience. Even though I've flown premium classes a lot by now, I still have visions of breezing through the airport, nonchalantly sipping Champagne and munching on elegant snacks in a totally uncrowded lounge before settling into my throne in the sky.
https://www.instagram.com/p/B3-iMl-gFys/
This travel day, however, all of those visions of grandeur were quashed in a cascading series of unfortunate events. And it was pretty much all my fault.
My first mistake was trusting myself (and Alitalia) to make a one-hour, 20-minute connection in Rome (FCO). When I booked the ticket months ago, it didn't even cross my mind that it'd be an issue, since I was blinded by the prospect of earning so many miles that nothing could have gotten in the way of me booking that ticket.
Sure enough, though, on the morning of my flights, I woke up around 3:30 a.m. in Barcelona to a tremendous thunderstorm, one of those that seemingly shakes entire buildings. Living in New York, I know that thunderstorms wreak havoc on airport operations, and I was instantly filled with dread that my first flight of the day would be delayed, leading to headaches for the whole day.
For the next hour before I had to leave, I checked FlightAware. Every time I did, my flight showed "en horario" ("on schedule"), so I headed to the airport as planned.
But then was handed two boarding passes with a prominent "SSSS" at the bottom — the acronym indicating special, additional screening. There'd be no extra screening in Barcelona, where I had plenty of time, but rather in Rome, where I had very little. Great.
My first flight boarded on time, but as soon as we pushed back, the storms got worse, and we spent about 40 minutes taxiing and waiting for our turn to take off. We ended up landing only 12 minutes after the scheduled time, though that meant that there were only three minutes between my first flight landing and scheduled boarding for my flight to New York. I was going to have to hustle.
Things took a turn for the worse as soon as we landed in Rome. As we taxied after landing, I quickly learned we'd be parking at a remote stand. I prepared myself for a long wait for the boarding stairs to appear (I was right), a long wait on the bus before it got moving (also right) and a seemingly interminable crawl to the terminal building (right again). I'd lost a lot of valuable minutes at this point, and I still had to clear immigration and Secondary Security Screening Selection all in about 25 minutes. It was going to be close, but I was sure I could make it.

I was very pleasantly surprised to learn that Leonardo da Vinci-Fiumicino Airport employs an automated passport control system, so I didn't have to face the endless immigration lines and was through in just a few minutes. Now all I had to do was find my gate. Simple, right?
Not for me, apparently.
My boarding pass for my FCO-JFK flight only had "E" listed as my gate, as one hadn't been assigned when I'd checked that morning. And Alitalia's app isn't what I'd call user-friendly, so I did things the old-fashioned way and rushed over to the departures board to find the gate for my flight.
In a rush, I located a flight ("a flight" is critical here) to New York-JFK departing from E11. I knew where I had to go -- or so I thought.
Many of the concourses at FCO are box-shaped, so I sprinted around corner after corner. Just as I thought I was taking one final escalator up to my gate, I saw I had to take a tram to yet another concourse to get to E11. The wait for the tram was only a minute and a half, but I didn't have many minutes to spare, so I was anxious. I figured I'd make it, though -- I still had about 10 minutes until the boarding doors would close.
The tram arrived at the station, and I burst out as soon as the doors opened, ran down the stairs and all the way to Gate E11 ... where I saw not Alitalia's green-and-white color scheme but the gray, red and blue of American Airlines.
In my panic, I hadn't checked the flight number or even the airline of the first flight to New York I saw on the departures board and sent myself to the wrong gate. I had just committed the cardinal sin of travel, one that I'd expect only the most inexperienced travelers to make.
"Idiot!" I thought to myself.
I darted over to the closest departures board I could find, double- and triple-checked my flight and saw that where I really needed to be was Gate E33. In the exact same place I'd just come from.
I sprinted back toward the tram, past all of the people I'd raced by just moments before, and back up the stairs to wait another 90 seconds for the tram that took me back to the place I'd just left in such a rush.
After another sprint down the stairs from the tram, I ran into yet another hurdle: security screening. I hadn't gone through security when I first landed at the airport, so I was unsure why I had to do it at this point. But, again, this was all the result of my carelessness, so I didn't ask questions and proceeded to take off my shoes, my belt, my jacket, the laptop out of my backpack and everything out of my pockets. At this point, I had just minutes before the doors were supposed to close, so I didn't even bother putting my jacket (I was sweating profusely by now) or my belt back on. I just grabbed everything and ran.
After zigging and zagging past the slower walkers and around many corners, I saw my shining beacon on a hill: Gate E33. Out of breath and dripping sweat, I arrived at the gate and practically flung all my belongings at the agents doing the secondary screening. With puzzled and slightly condescending expressions on their faces, they completed the screening and were happy to shoo me onto the plane.

Still out of breath and certainly still sweating, I made my way to Seat 2A, past most of the business-class cabin, where passengers were sipping glasses of prosecco and now also judging me for my disheveled appearance and labored breathing.
The boarding door shut moments after I sat down. I was the last person on the plane, and we were on our way.

"Due spritz, per favore."
I felt like I had earned a drink. Or two. And that I would never schedule so tight a connection again.
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Rewards
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro offer
Annual Fee
Recommended Credit
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.

