This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.
Self-upgrading — the rare but often disruptive case of passengers who decide to go sit in a higher class of service without permission — can lead to disturbing scenes. In one recent case on Emirates, it landed the passenger responsible in court. A flight attendant he had allegedly sexually assaulted said the airline had suspended her in the wake of the incident, an account that Emirates disputes.
According to a report in the Emirati newspaper Khaleej Times, the case was debated at the Dubai Court of First Instance last Sunday, when the flight attendant who was allegedly assaulted and harassed by the self-upgrading passenger testified about the incident. The longtime Emirates crew member told the prosecutor that she was in charge of the flight attendants aboard an Airbus A380 from Los Angeles to Dubai on April 13. The 31-year-old man, who is now facing multiple charges, took it upon himself to move from his economy seat to an upper-deck premium seat. The man didn’t just self-upgrade; he self-upgraded twice, in the crew member’s description of events.
“We faced a problem with one passenger — the defendant — who was traveling in the economy class and moved on his own to the business class,” she said in court. “He would not want to listen to me as I tried to explain to him about the airline’s regulations. He then moved to the first class and put the earpiece on while insulting me.”
The passenger’s father then approached the flight attendant to defuse the situation, however, the passenger would call on her again later in the flight. “He then called me names and followed me to the upper floor,” said the flight attendant. “He twisted my arm and groped me for a few seconds. The man damaged my work card as I screamed at him to let go of me. During the police interrogation, he said that I was not his type.”
The defendant also allegedly told the victim that he would “get her sacked” along with her supervisor, who witnessed the assault. He also claimed that “he had connections in the Dubai Police.”
The plaintiff had been working as a flight attendant for Emirates for 12 years. She said that this was the first time she had ever dealt with something of this nature aboard a flight. She said that the airline ultimately decided to suspend her, which the airline denies.
“I was suspended and did not receive my salary for one month pending my mental evaluation by a psychiatrist,” she said in a tearful testimony. She had apparently been deemed unfit to deal with passengers, according to the report by the Khaleej Times.
Emirates denied that the suspension ever happened.
The trial will resume on September 10.
Edit: This story was updated with a statement from Emirates Airline.
Featured image of an Emirates first-class suite on the A380 by TPG
Know before you go.
News and deals straight to your inbox every day.
NEW INCREASED OFFER: 60,000 Points
TPG'S BONUS VALUATION*: $1,200
CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners
*Bonus value is an estimated value calculated by TPG and not the card issuer. View our latest valuations here.
- Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 toward travel when you redeem through Chase Ultimate Rewards®
- 2X points on travel and dining at restaurants worldwide & 1 point per dollar spent on all other purchases.
- Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Ultimate Rewards. For example, 60,000 points are worth $750 toward travel