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3 new Hilton perks: Early upgrades for Honors members, digital key-sharing and connecting rooms

Oct. 20, 2021
4 min read
3 new Hilton perks: Early upgrades for Honors members, digital key-sharing and connecting rooms
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Hilton has announced three new perks for guests, including complimentary early upgrades for elite Hilton Honors members, digital key-sharing and the option to book and confirm connecting rooms, the company said in a press release on Oct. 20.

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Amid the news was the introduction of complimentary room upgrades for eligible elite members, specifically Gold and Diamond Hilton Honors members, who will be notified of an upgrade 72 hours before a planned hotel arrival. Seven-night stays and shorter are eligible for early confirmation upgrades.

"Eligible members will receive an email and a Hilton Honors app push notification alerting them of their complimentary upgraded room," Hilton said in a statement. "Once received, if the hotel offers Digital Check-In, the member can easily choose the location of their upgraded room through the app 36 hours prior to arrival."

Early confirmation will be available at Hilton brands that currently offer space-available upgrades, including Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Signia by Hilton and Tapestry Collection by Hilton.

Additionally, Hilton rolled out their digital key-sharing program to allow guests to share their digital key access for use across the company's 18 hotel brands. This feature enables multiple guests to access their room's digital key via the Hilton Honors app, which provides a digital version of a room key.

Their digital key technology, which is particularly valuable for family travelers or rooms with more than one guest, is currently available for use at more than 80% of Hilton properties globally, serving as a convenient way to access your room without having to carry a physical room key.

Hilton plans to roll out their shareable digital key technology at remaining hotels in the "coming months." Thus far, guests have used the service to open more than 135 million guestroom doors since launching in 2015 while reducing the brand's plastic waste by 125 tons.

“We’ve always had our guests at the heart of everything we do, and we continue to listen, evolve and innovate to give them more choice and control over their hotel stay,” Hilton CCO Chris Silcock said in a press statement. “Our approach to technology always starts with the guest experience, and as travel returns, we are pleased to provide Hilton guests with enhancements to their stay that are seamless, flexible and allow them to focus on what matters most – creating new memories.”

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Read more: Hilton further extends elite status, points expiration and sets new status requirements for 2022

(Screenshot courtesy of Hilton)

The hotel chain also reintroduced their Confirmed Connecting Rooms program to allow hotel guests to book and confirm at least two connecting rooms when booking stays directly through Hilton or through the Hilton Honors app at participating hotels.

"Individuals can book and instantly confirm connecting rooms in three easy steps. First, the guest selects the number of desired rooms, along with the destination and dates," Hilton said in a statement. "Then, when selecting a room, the guest checks the box to indicate “connecting rooms.” Finally, the guest selects their desired connecting rooms and books their stay with instant confirmation."

These app integrations reflect a larger push by Hilton to digitize the hotel experience for travelers to allow for increased flexibility, which continues to become more valuable during the age of pandemic travel.

"These innovations are a continuation of Hilton’s mission to further the digital welcome experience for valued guests and Hilton Honors members," the hotel chain said. "These enhancements increase flexibility for travelers so they can relax and enjoy their destination, whether traveling for business or leisure, with family or friends."

Related: I tried out the new Hilton Honors ‘breakfast’ benefit — and I’m a fan

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Best card for premium perks while traveling
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

10XEarn unlimited 10X miles on hotels and rental cars booked through Capital One Travel
5X5X miles on flights booked through Capital One Travel.
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  • Intro Offer
    Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

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  • Annual Fee

    $395
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    740-850
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Why We Chose It

The Capital One Venture X card is one of the best all-round travel credit cards ever launched. Not only is it offering a tremendous welcome bonus, but cardholders can earn tons of miles on everyday spending and receive a 10,000-mile anniversary bonus to boot. Its annual fee is $395, but cardholders can count on up to $300 in statement credits toward travel booked through Capital One Travel each year and other valuable benefits like access to Priority Pass lounges and Capital One’s own growing family of airport lounges.

Pros

  • Excellent welcome offer worth 75,000 miles after you spend $4,000 on purchases in the first three months.
  • Up to $300 in annual travel statement credits toward bookings make through Capital One Travel.
  • 10,000 bonus miles (worth $100 toward travel) each account anniversary.

Cons

  • The $395 annual fee might be expensive for some, but this card’s benefits provide much more value than that.
  • If you don’t travel frequently, this might not be the best card for you.
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive up to $300 back annually as statement credits for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
  • Receive up to a $100 credit for Global Entry or TSA PreCheck®
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Named editors' choice for "Best New Credit Card of 2021" by The Points Guy
  • Earn 10 miles per dollar when you book on Turo, the world's largest car sharing marketplace, through May 16, 2023