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Buyer Beware: Month-Long Blackout Period Coming for Marriott Certificates

Aug. 10, 2018
4 min read
Marriott-Waikoloa
Buyer Beware: Month-Long Blackout Period Coming for Marriott Certificates
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August 18 is just around the corner, and with it comes the official integration of the Marriott and Starwood Preferred Guest programs. One of the big outstanding questions is how Marriott will handle outstanding certificates issued as part of its Hotel + Air travel packages. The current iteration of this redemption option can offer some terrific value (well, for the next week anyway), while the new version that will go live on August 18 is almost universally terrible.

While we still don't have a definitive answer of what Marriott plans to do with existing certificates, we did just get an update directly from the company. If you're sitting on a certificate that isn't attached to a reservation, you'll want to read this carefully:



"You will not be able to modify your certificate for an existing reservation or attach it to a new one between August 18 and September 18, 2018."

This essentially means that there will be a month-long blackout on doing anything with these certificates. You can't make a new reservation with one, and you won't be able to change an existing reservation with one. While it doesn't explicitly say it, you most likely won't be able to cancel a reservation with one of the certificates attached if your plans suddenly change. This is a pretty significant window of time, so it's essential to carefully consider your options.

Here are the additional details provided to us (copied word-for-word):



"If you currently have a Travel Package Certificate that’s not yet attached to a hotel reservation, you have the following options:
  • If you know when you want to travel, make a new reservation or attach your certificate to an existing one prior to August 18, 2018.
  • If you are still trying to plan that perfect trip, you can hold onto the certificate and will be able to add it to a reservation starting September 18, 2018."

My advice? I'm sticking to my guns from my article with tasks to complete before the programs combine on August 18: attach these certificates to reservations now. There's been rampant speculation of what will happen with these outstanding certificates, with some saying they'll be cancelled and converted to equivalent points, others claiming they'll transfer into corresponding categories in the new award chart and still others warning that they'll be cancelled with a partial refund of points (worst case scenario). The above verbiage implies that the new program will keep the certificates intact to be attached to reservations starting September 18, but again, we have no idea exactly what this will look like.

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Call me conservative, but I'd rather play it safe and have a confirmed reservation that I could actually use rather than rolling the dice to see what will be available on September 18. In fact, since they're hinting that these certificates will still be valid as of September 18 and that you'll once again be able to modify existing reservations with these certificates as of that date, I see no downside to attaching them now. If they're devalued, you at least have a confirmed room. If they're not, you should still be able to change the reservation once the blackout period is over.

Keep in mind too that removing the ability to do anything with them for an entire month gives everyone else a lot of time to lock in award stays at high-demand properties. If you were hoping to use these at a top-tier legacy Starwood property that would temporarily be priced as a Category 7 redemption through the rest of this year, there's a solid chance that award availability would be nearly (or completely) dried up by September 18.

Bottom Line

We still don't know exactly how outstanding Marriott certificates from the current Hotel + Air packages will be handled in the new program, but we've now been told that you'll be unable to do anything with these for a full month after the integration goes live. My earlier advice was to attach these certificates to existing reservations ahead of August 18, and this update reinforces that recommendation. If you choose to wait, there's a small chance your certificate will get more valuable, but I'd rather lock-in my redemption now. Don't say we didn't warn you!

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  • Intro Offer

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.