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Don't panic: United confirms lifetime elites will receive PlusPoints in the coming weeks

Jan. 26, 2022
3 min read
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Don't panic: United confirms lifetime elites will receive PlusPoints in the coming weeks
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If you're a lifetime Premier Platinum, Premier 1K, or Global Services member with United, you've flown 2+ million miles on paid United tickets over the years. In return, you've received lifetime elite status, which includes all the same benefits as if you'd earned the status tier outright, including an annual allotment of PlusPoints.

United's PlusPoints are the currency used for confirmed upgrades to United's premium cabins. Every year, those who requalify for Premier Platinum and Premier 1K elite levels are eligible to receive 40 and 280 PlusPoints, respectively, when requalifying for status. This means Premier 1K members earn 320 PlusPoints per year.

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United lifetime status, also known as Million Miler status, is awarded to travelers after they fly at least one million miles on paid (non-award) United tickets. Lifetime miles are only eligible for accrual on United and United Express-operated flights. A mile flown is a mile towards lifetime status — regardless of cabin, so those who have Million Miler status have flown at least one million miles on United.

For such extraordinary customers to United, you are rewarded with status for life, for you and one companion. This means that regardless of your annual flight activity, your MileagePlus status will never fall below the tiers outlined below:

(Screenshot courtesy of united.com)

This year, however, lifetime status members haven't seen their annual PlusPoints allotment appear in their accounts. This was brought to our attention by TPG reader and lifetime United Premier Platinum member Neil Gafney, who wrote to TPG saying that the usual 40 PlusPoints haven't been added to his MileagePlus account. These usually appear in early January.

This was confirmed by two other United lifetime elites, and sparked discussion about United possibly ending the awarding of annual PlusPoints for lifetime members.

(Photo by Kyle Olsen/The Points Guy)

Fortunately, that's not the case. PlusPoints for lifetime Premier Platinum, Premier 1K, and Global Service members are not going away, as confirmed to TPG by United. United shares:

"United has not made any changes to the policy. We experienced a technical issue that has delayed the deposit of annual PlusPoints to our lifetime Premier Platinum, 1K and Global Services members. Members should see their annual PlusPoints added to their accounts within the next few weeks."

United also told TPG that it's aiming to have a fix "implemented by Feb. 1." However, given this is said to be a technical difficulty, it could take longer for the issue to be resolved, and for members to actually see these PlusPoints in their accounts.

TPG will continue to monitor and provide an update when this issue is resolved.

Feature photo by Massimo Insabato/Archivio Massimo Insabato/Mondadori Portfolio via Getty Images

Featured image by Mondadori Portfolio via Getty Im
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Best starter travel card
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards

1 - 3X points
3XEarn 3 Points per $1 spent at Restaurants and Supermarkets
3XEarn 3 Points per $1 spent at Gas Stations, Air Travel and Hotels
1XEarn 1 Point per $1 spent on all other purchases

Intro offer

Earn 80,000 ThankYou® points60,000 points
For a limited time, earn 80,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening

Annual Fee

$95

Recommended Credit

670-850
Excellent, Good
Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

The Citi Premier’s 3 points per dollar spent across a wide range of popular categories is one of the more lucrative offerings in the world of points and miles. The Citi Premier comes with a $95 annual fee and is currently offering a solid sign up bonus of 80,000 points after you spend $4,000 on purchases within the first three months. It also has some valuable transfer partners to make the most of your rewards. Add in access to Citi Entertainment plus a $100 hotel credit for any single-stay hotel booking that exceeds $500 or more, excluding taxes and fees, booked through the Citi travel website, there are few reasons why the Citi Premier should not be in every traveler’s wallet.

Pros

  • Earns 3x points on restaurants, supermarkets, gas stations, air travel and hotels.
  • $100 annual hotel savings benefit (on single hotel stay bookings of $500 or more, excluding taxes and fees, booked through thankyou.com)
  • Points transfer to 16 airline programs, from JetBlue to Virgin Atlantic.
  • World Elite Mastercard benefits, extended warranty, damage and theft protection.

Cons

  • $95 annual fee
  • Lacks travel protections that other travel rewards cards come with
  • For a limited time, earn 80,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening
  • Earn 3 Points per $1 spent at Restaurants and Supermarkets
  • Earn 3 Points per $1 spent at Gas Stations, Air Travel and Hotels
  • Earn 1 Point per $1 spent on all other purchases
  • Annual Hotel Savings Benefit
  • 80,000 Points are redeemable for $800 in gift cards when redeemed at thankyou.com
  • No expiration and no limit to the amount of points you can earn with this card
  • No Foreign Transaction Fees on purchases
Best starter travel card
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

3XEarn 3 Points per $1 spent at Restaurants and Supermarkets
3XEarn 3 Points per $1 spent at Gas Stations, Air Travel and Hotels
1XEarn 1 Point per $1 spent on all other purchases
  • Intro Offer
    For a limited time, earn 80,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening

    Earn 80,000 ThankYou® points
    60,000 points
  • Annual Fee

    $95
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    670-850
    Excellent, Good

Why We Chose It

The Citi Premier’s 3 points per dollar spent across a wide range of popular categories is one of the more lucrative offerings in the world of points and miles. The Citi Premier comes with a $95 annual fee and is currently offering a solid sign up bonus of 80,000 points after you spend $4,000 on purchases within the first three months. It also has some valuable transfer partners to make the most of your rewards. Add in access to Citi Entertainment plus a $100 hotel credit for any single-stay hotel booking that exceeds $500 or more, excluding taxes and fees, booked through the Citi travel website, there are few reasons why the Citi Premier should not be in every traveler’s wallet.

Pros

  • Earns 3x points on restaurants, supermarkets, gas stations, air travel and hotels.
  • $100 annual hotel savings benefit (on single hotel stay bookings of $500 or more, excluding taxes and fees, booked through thankyou.com)
  • Points transfer to 16 airline programs, from JetBlue to Virgin Atlantic.
  • World Elite Mastercard benefits, extended warranty, damage and theft protection.

Cons

  • $95 annual fee
  • Lacks travel protections that other travel rewards cards come with
  • For a limited time, earn 80,000 bonus ThankYou® Points after you spend $4,000 in purchases within the first 3 months of account opening
  • Earn 3 Points per $1 spent at Restaurants and Supermarkets
  • Earn 3 Points per $1 spent at Gas Stations, Air Travel and Hotels
  • Earn 1 Point per $1 spent on all other purchases
  • Annual Hotel Savings Benefit
  • 80,000 Points are redeemable for $800 in gift cards when redeemed at thankyou.com
  • No expiration and no limit to the amount of points you can earn with this card
  • No Foreign Transaction Fees on purchases