Passenger wait time reaches 60 minutes in new ‘LAX-it’ airport lot
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
Tweets from the program’s account show some pretty astronomical wait times since the launch of the initiative. Passengers hoping to jump in a Lyft faced wait times of 60 minutes, while Uber and taxi services were running at 30 minutes and 25 minutes, respectively:
As of Sunday night, things were better, but not certainly not ideal. To grab an Uber, passengers still had a 30-minute wait in front of them, while Lyft had come down to eight minutes, and taxis to 16 minutes.
For someone who’s just flown a long trans-con flight or has significant traffic to sit in on the way to their destination in L.A. an extra 30 minutes is a killer.
If you don’t feel like waiting around, you have options. Black car services like GroundLink continue to pick passengers up from the terminal curb front. According to GroundLink’s site, passengers will be picked up at the Lower Level Outer Commercial Island at LAX, which is one crosswalk over from the original curbside location. The company also created and launched new airport pickup instructions via SMS text message to “ensure a smooth transition to the new LAX curbside pickup requirements.” Before receiving pickup instructions, passengers will be connected with their driver. Passengers can also order an Uber Black or Uber Black SUV for curbside pickup at the outer island curb on the arrivals level.
LAX shuttle buses, including those to the LAX-it lot and regional services like the FlyAway, are also available, as reported by TPG’s Edward Russell. The buses, in addition to the new dedicated lanes at the airport, can drive in the network of carpool and toll lanes on the Los Angeles area’s freeways, bypassing traffic in many places.
For the unfamiliar, the new LAX-it lot is a dedicated pickup space adjacent to Terminal 1 at the LAX airport. Passengers have the choice between taking a dedicated shuttle bus from the arrivals level of each terminal, or walking to the new lot to catch their rides.
LAX-it is only planned as a temporary solution to reducing congestion in front of the terminals at LAX. The airport will re-evaluate where it locates taxi and ride-hailing pick ups once the under-construction automated people mover — which will stop in front of the terminals as well as at a new transportation center and Metro station — opens in 2023.
For those destined to end up in the LAX-it, follow @flyLAXairport on Twitter for real time updates. LAX-it also recommends requesting your ride while on the shuttle to the lot for a quicker experience. Also, keep in mind that taxis and ride-hailing services continue to drop departing passengers off in front of their respective terminal.
Stay tuned for our full LAX-it report this week. In the meantime, check out 18 timesaving travel hacks for Los Angeles International Airport.
Welcome to The Points Guy!
Earn 90,000 bonus miles after you spend $3,000 in purchases within the first three months of card membership. Plus, earn a $200 statement credit after your first Delta purchase within the first three months. Offer ends 7/28/21.
With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.
- Limited Time Offer: Earn 90,000 Bonus Miles after spending $3,000 in purchases on your new Card in your first 3 months and a $200 statement credit after you make a Delta purchase with your new Card within your first 3 months. Offer expires 7/28/2021.
- Limited Time Offer: Plus, get a 0% intro APR on purchases for 12 months from the date of account opening, then a variable 15.74%-24.74%. Offer expires 7/28/2021.
- Accelerate your path to Medallion Status, with Status Boost®. Plus, in 2021 you can earn even more bonus Medallion® Qualification Miles (MQMs) to help you reach Medallion Status.
- Earn 3X Miles on Delta purchases and purchases made directly with hotels.
- Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
- Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
- Enjoy your first checked bag free on Delta flights.
- Fee Credit for Global Entry or TSA Pre✓®.
- Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
- No Foreign Transaction Fees.
- $250 Annual Fee.
- Terms Apply.
- See Rates & Fees