Behind the scenes: Touring JSX's ultra-spacious 1-1-configured jet
Editor’s note: JSX provided behind-the-scenes access and a complimentary flight to TPG. The opinions expressed below are entirely from the author and weren’t subject to review by JSX or any external entity.
JSX has always offered a unique flying experience. It operates flights from private terminals and every plane has just 30 seats.
Since launching in 2016, the airline has offered just one kind of configuration on its jets: a single-class cabin with a 1-2 seating arrangement. There've always been power outlets in each row and at least 36 inches of legroom, well above the industry average. However, the airline used the downtime caused by the pandemic to accelerate the launch of an even more comfortable configuration.
Late last year, JSX began taking delivery of planes featuring a 1-1 layout. In other words, every seat is now both an aisle and window seat. The airline is still using the same plane types as before and didn't adjust the total seat count. Rather, it was able to make use of a large gap that was between the last row and the restroom.
The airline recently invited us to tour its planes and see the new seats first-hand. Here's what I learned.
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Routes
Before we start, let's review how you can even fly this special jet.
The 1-1 configuration is only available on JSX's Embraer E145 aircraft. It's not offered on the E135s since those planes are smaller and didn't have the same gap at the back.
For simplicity's sake, JSX currently flies its 1-1 configured E145s exclusively on intra-Texas routes — unless there's a one-off flight. That said, moving forward, all newly delivered aircraft will sport the new interior, so we'll likely start to see it on other routes in the future.
While there are more planes on order, the airline's co-founder and CEO Alex Wilcox shared with us that it's focusing on E145s for now — it currently doesn't have plans to introduce new aircraft types to its fleet.
Related: JSX CEO announces new routes and discusses the future of semiprivate jet travel
Cabin
JSX has been exploring ways to take advantage of the unused space at the back of its E145s for a while now. "More space was always the plan," Wilcox told us. However, the pandemic and need for social distancing forced the airline to think faster.
Ultimately, the airline decided to go with an iteration of its existing product. This helped the airline get Federal Aviation Administration (FAA) certification faster and complete the design project in just two months — an impressive feat in the aviation world.
The new cabin has 30 seats arranged in a 1-1 configuration across 16 rows (the first two rows have one seat each). There are no overhead bins to give a more spacious feel. For comparison's sake, most commercial airlines usually squeeze around 40-50 seats on these planes.
In case you couldn't tell, the bones of the cabin haven't really changed. The big difference is that the aisle seats on the starboard side of the plane have been replaced with leather-covered cocktail tables and armrests, allowing for more personal space.
While the airline could've opted for wider seats, it would've taken a lot longer to get FAA approval.
All seats offer at least 34 inches of legroom and a comfortable recline.
You could potentially get a little more space by selecting a seat in the emergency exit row or the starboard bulkhead (seat 3C). Meanwhile, the port side bulkhead (seat 1A) looked a bit tighter. Still, personally, I'd try to avoid both bulkhead seats due to the inability to fully stretch your legs.
As before, the seats are upholstered in grey leather and the tray tables have wood trim, adding a more luxurious feel to the cabin.
Above each seat is a light, call button and a personal air nozzle. Each seat also had its own power outlet. JSX has plans to roll out fleet-wide Wi-Fi, but that won’t be available until the end of 2022.
The plane is equipped with one lavatory. While it doesn't feature an onboard shower, it’s a bit more premium than the average airplane bathroom.
Experience
The biggest differentiator between JSX and most airlines is that flights operate from private terminals. This allows you to arrive at the airport just 20 minutes before the flight and skip potentially crowded terminals and security lines.
Related: First look: LAX’s secret VIP terminal PS gets a makeover
Due to the pandemic, JSX heightened its safety protocols via its “Simpli-Fly” program. One way it's combating the spread of COVID-19 is by using AI-based thermal scanning to detect elevated body temperatures. Other features of the program include increased aircraft and lounge sterilization, advanced air circulation and contactless security that doesn’t require you to take your shoes off or put your stuff in bins.
Onboard, all guests are offered a selection of complimentary snacks, beer, wine, spirits, mixers and soft drinks.
With JSX starting to operate some longer routes, we asked Wilcox if it would consider installing ovens on its planes so it can serve hot meals on these flights. We were told that for simplicity's sake, the answer is currently no. However, if it did start regularly operating longer flights, it might consider pre-selling meals that you can pick up at the airport before your flight.
Fares start at $89 and include at least two checked bags. While standard "Hop on" fares charge a fee to select a seat, there's no extra charge for a seat with a cocktail table or one in the emergency exit row. Free seat selection is available when you book "All in" fares.
Thanks to a frequent-flyer partnership with JetBlue, you can earn 150 to 250 TrueBlue points on your JSX flights. While there's currently no way to redeem miles, Wilcox told us that JSX's own loyalty program is coming. Wilcox was tight-lipped about what the program will look like but said that TPG readers and other frequent flyers will appreciate it.
Related: The cheapest ways to get the private jet experience
Bottom line
JSX is as close to flying private as it gets without paying an exorbitant amount. The new 1-1 configuration is a terrific addition to its fleet and blows comparable regional jets out of the water. Obviously, the starboard seats with the cocktail tables attached are more desirable. However, there's truly no bad seat on this plane. Each seat offers generous legroom and you'll never have a seatmate. I can't wait until JSX installs this product on more jets and, one day, hopefully, expands service to the Northeast.
All photos by Benji Stawski/The Points Guy
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Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
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- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.
Rewards Rate
| 4X | Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 4X | Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year. |
| 3X | Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com. |
| 2X | Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com. |
| 1X | Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases. |
Intro Offer
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.As High As 100,000 points. Find Out Your Offer.Annual Fee
$325Recommended Credit
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.Excellent to Good
Why We Chose It
There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits. (Partner offer)Pros
- 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
- 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
- Packed with credits foodies will enjoy
- Solid welcome bonus
Cons
- Not as useful for those living outside the U.S.
- Some may have trouble using Uber and other dining credits
- You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
- Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
- Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
- Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
- $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
- $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
- $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
- $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
- Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
- No Foreign Transaction Fees.
- Annual Fee is $325.
- Terms Apply.