Skip to content

JetBlue CEO Robin Hayes retiring; Joanna Geraghty to be 1st woman CEO at major US carrier

Jan. 08, 2024
5 min read
Robin Hayes JetBlue Boston London Gatwick Inaugural-1
JetBlue CEO Robin Hayes retiring; Joanna Geraghty to be 1st woman CEO at major US carrier
The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear. We don’t cover all available credit cards, but our analysis, reviews, and opinions are entirely from our editorial team. Terms apply to the offers listed on this page. Please view our advertising policy and product review methodology for more information.

Longtime JetBlue CEO Robin Hayes will retire, the airline announced Monday, and will be succeeded by airline president Joanna Geraghty.

Hayes, who is 57, will step down effective Feb .12, the airline said, citing health reasons.

"I've loved working in this industry," Hayes said in a statement. "However, the extraordinary challenges and pressure of this job have taken their toll, and on the advice of my doctor and after talking to my wife, it's time I put more focus on my health and well-being."

Geraghty, who has been with JetBlue for nearly 20 years, will be the first woman to lead a major U.S. airline.

"I'm so proud of what we've accomplished over the last 20-plus years, and I am looking forward to building on this momentum as we execute on our strategic initiatives, return to profitable growth, and generate sustainable value for our shareholders and all our stakeholders," Geraghty said in a statement.

Hayes has helmed the New York-based carrier since early 2015. He joined the airline in 2008 after working at British Airways as executive vice president for the Americas.

JetBlue CEO Robin Hayes speaks in Boston ahead of the airline's inaugural service to London in 2022. DAVID SLOTNICK/THE POINTS GUY

During his time at JetBlue, through stints as chief commercial officer, president and, eventually, chief executive, Hayes led the charge to expand and grow the airline beyond a small, quirky boutique carrier. He led the development and expansion of the airline's Mint business-class product, along with the airline's first routes to Europe.

Hayes also spearheaded efforts to grow the airline through partnerships and acquisitions. Under Hayes, JetBlue tried to buy Virgin America in 2016, but was eventually outbid by Alaska Airlines.

In 2020, JetBlue and American Airlines announced the Northeast Alliance, a close codeshare and frequent flyer partnership that came to define the airlines' respective domestic networks over the next two years. The partnership was challenged by the Department of Justice under the Biden Administration and dismantled in 2023 after a judge ruled that it was anti-competitive.

Daily Newsletter
Reward your inbox with the TPG Daily newsletter
Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s experts

Hayes' departure comes at an inflection point for the airline as it awaits the decision in another antitrust trial, challenging its planned acquisition of Spirit Airlines.

In that case, which was heard in federal District Court in Boston late last year, JetBlue argued that it needed to grow through the merger in order to compete effectively with the "big 4" airlines that dominate 80% of the U.S. market — American, Delta, United and Southwest. By acquiring Spirit's aircraft and absorbing its workforce, JetBlue could effectively double in size to become the fifth-largest U.S. carrier.

The DOJ, however, argued that removing Spirit from the market would cause the lowest fares to rise. JetBlue and Spirit countered that they could bring median fares down by competing effectively against the big 4.

JetBlue has not said what it would do if the merger is blocked. Regardless of the outcome, it will be on Geraghty to lead the airline forward.

JetBlue's president Joanna Geraghty speaking at London's Gatwick airport after the airline's inaugural flight from New York-JFK in 2021. DAVID SLOTNICK/THE POINTS GUY

Hayes and Geraghty together maneuvered JetBlue through the height of the COVID-19 pandemic, and Geraghty has been actively involved with the day-to-day operation of the airline, as well as strategic planning, Hayes said in a statement.

In recent years, JetBlue has put Geraghty forward increasingly as a face of the airline, tapping her to liaise with media, partners and other stakeholders. She has flown on inaugural flights and engaged with partners on the airline's transatlantic expansion. She has been arguably more outspoken than Hayes as the airline began its bid to acquire Spirit, too.

Geraghty, 51, began her career as an attorney and was a partner at the law firm Holland & Knight before joining JetBlue as a lawyer in 2005.

Related reading:

Featured image by DAVID SLOTNICK/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

TPG featured card

Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards

2 - 10X miles

Intro offer

LIMITED-TIME OFFER: Earn up to 400K bonus miles

Annual Fee

$395

Recommended Credit

740-850
Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month
Apply for Capital One Venture X Business
at Capital One's secure site
Terms & restrictions apply. See rates & fees
Best for businesses with high spending
TPG Editor‘s Rating
4.5 / 5
Go to review

Rewards Rate

2X miles2 miles per dollar on every purchase
5X miles5 miles per dollar on flights and vacation rentals booked through Capital One Business Travel
10X miles10 miles per dollar on hotels and rental cars booked through Capital One Business Travel
  • Intro Offer

    LIMITED-TIME OFFER: Earn up to 400K bonus miles
  • Annual Fee

    $395
  • Recommended Credit

    740-850
    Excellent

Why We Chose It

The Capital One Venture X Business Card has all the Capital One Venture X Rewards Credit Card has to offer and more. It offers an incredible welcome bonus and requires an equally impressive spend to qualify. In addition, the card comes with premium travel perks like annual travel credit. (Partner offer)

Pros

  • The Capital One Venture X business card has a very lucrative welcome offer.
  • In addition, the card comes with many premium travel perks such as an annual $300 credit for bookings through Capital One Business Travel.
  • Business owners are also able to add employee cards for free.

Cons

  • The card requires significant spending to earn the welcome offer.
  • Another drawback is that the annual travel credit can only be used on bookings made through Capital One Business Travel.
  • LIMITED-TIME OFFER: Earn up to 400K bonus miles: 200K miles when you spend $30K in the first 3 months, and an additional 200k miles when you spend $150k in the first 6 months
  • Earn unlimited 2X miles on every purchase, everywhere—with no limits or category restrictions
  • Earn 10X miles on hotels and rental cars and 5X miles on flights and vacation rentals booked through Capital One Business Travel
  • With no preset spending limit, enjoy big purchasing power that adapts so you can spend more and earn more rewards
  • Empower your teams to make business purchases while earning rewards on their transactions, with free employee and virtual cards. Plus, automatically sync your transaction data with your accounting software and pay your vendors with ease
  • Redeem your miles on flights, hotels and more. Plus, transfer your miles to any of the 15+ travel loyalty programs
  • Every year, you'll get 10,000 bonus miles after your account anniversary date. Plus, receive an annual $300 credit for bookings made through Capital One Business Travel
  • Receive up to a $120 credit for Global Entry or TSA PreCheck®. Enjoy access to 1,300+ airport lounges worldwide, including Capital One Lounge locations and Priority Pass™ lounges, after enrollment
  • Enjoy a $100 experience credit and other premium benefits with every hotel and vacation rental booked from the Premier Collection
  • This is a pay-in-full card, so your balance is due in full every month