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IHG finally letting members ditch the PIN, create a more-secure passwords

Dec. 21, 2019
3 min read
IHG finally letting members ditch the PIN, create a more-secure passwords
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For years, one of my big frustrations with IHG Rewards has been the lack of security for its online account login. Rather than having members use a secure password, logging into your IHG account only required a four-digit numerical PIN.

While IHG has some protections in place to prevent brute force hacks — in which hackers try every option — it was still an insecure way of protecting accounts. Not surprisingly, we have seen many reports from TPG readers that have had their IHG accounts hacked over the past few years.

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But finally, the era of insecure IHG logins is coming to an end. Starting earlier this week, all IHG Rewards members can ditch their four-digit PIN for a new password, and new IHG members will have to create a secure password when they open a new account.

In confirming the news, an IHG spokesperson confirmed that "existing members are not required to make this update, but new members joining IHG Rewards Club will need to create a password for their account instead of a four-digit PIN. Members will be required to use a password if they forget their PIN. This change underscores our continued commitment to our IHG Rewards Club members."

It takes just a couple of minutes for you to create a secure password, and there's no time like the present to secure your points and miles accounts. So, let's walk through how to do it.

Perhaps the easiest way to create a new account is by starting on IHG's reset password page. By entering your email address on this page, you'll get an email with a link to create your new account.

The other option is to log into your IHG Rewards account and browse to the Personal Information page — which is also accessible by clicking Personal Information on the left side of your IHG "My Account" page. Once on this page, click "edit" next to password to start the password change process:

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Your new IHG password needs to be at least eight characters and include at least three of the following: capital letter, lowercase letter, number, special character.

Related: IHG Rewards Premier Credit Card current offer

It's great that IHG Rewards has finally taken this simple but important step to help members keep their accounts more secure. If you haven't followed the above steps yet to set up a new password, I'd recommend doing so now. It's much easier to invest a little bit of time now to make it harder for your account to be hacked than to have to go through the process to restore your points after they've been stolen.

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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TPG featured card

Best card for IHG stays
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards

3 - 26X points
26XEarn up to 26 points total per $1 spent when you stay at an IHG hotel.
5XEarn 5 points per $1 spent on purchases on travel, gas stations, and restaurants.
3XEarn 3 points per $1 spent on all other purchases

Intro offer

175,000 points
Best Points Offer Ever - Earn 175,000 Bonus Points after spending $3,000 on purchases in the first 3 months from account opening

Annual Fee

$99

Recommended Credit

670-850
Excellent/Good
Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

For $99 a year, the IHG Rewards Premier Credit Card can be an asset in the wallets of IHG loyalists. While the earning potential outside of IHG is relatively low, perks such as a fourth reward night on award stays and an annual anniversary reward night can add a lot of value to any traveler's wallet.

Pros

  • Earn up to 26x points per dollar on IHG hotel stays (10 points as a cardholder in addition to 16 points per dollar earned as an IHG Rewards member)
  • 5x points per dollar on travel, gas station, and restaurant purchases
  • Up to $100 statement credit for NEXUS, Global Entry or TSA Precheck application every 4 years

Cons

  • Redemption options outside of IHG properties provide low value
  • Poor transfer rates to airline partners
  • Best Points Offer Ever - Earn 175,000 Bonus Points after spending $3,000 on purchases in the first 3 months from account opening
  • Enjoy a Reward Night after each account anniversary year at eligible IHG hotels worldwide. Plus, enjoy a reward night when you redeem points for a consecutive four-night IHG® hotel stay.
  • Earn up to 26 points total per $1 spent when you stay at an IHG hotel
  • Earn 5 points per $1 spent on purchases on travel, gas stations, and restaurants. Earn 3 points per $1 spent on all other purchases
  • Platinum Elite status as long as you remain a Premier card member
  • Global Entry, TSA PreCheck® or NEXUS Statement Credit of up to $100 every 4 years as reimbursement for the application fee charged to your card
  • IHG Rewards bonus points are redeemable at hotels such as InterContinental®, Crowne Plaza®, Kimpton®, EVEN® Hotels, Indigo® Hotels & Holiday Inn®
Best card for IHG stays
TPG Editor‘s Rating
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
Go to review

Rewards Rate

26XEarn up to 26 points total per $1 spent when you stay at an IHG hotel.
5XEarn 5 points per $1 spent on purchases on travel, gas stations, and restaurants.
3XEarn 3 points per $1 spent on all other purchases
  • Intro Offer
    Best Points Offer Ever - Earn 175,000 Bonus Points after spending $3,000 on purchases in the first 3 months from account opening

    175,000 points
  • Annual Fee

    $99
  • Recommended Credit
    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    670-850
    Excellent/Good

Why We Chose It

For $99 a year, the IHG Rewards Premier Credit Card can be an asset in the wallets of IHG loyalists. While the earning potential outside of IHG is relatively low, perks such as a fourth reward night on award stays and an annual anniversary reward night can add a lot of value to any traveler's wallet.

Pros

  • Earn up to 26x points per dollar on IHG hotel stays (10 points as a cardholder in addition to 16 points per dollar earned as an IHG Rewards member)
  • 5x points per dollar on travel, gas station, and restaurant purchases
  • Up to $100 statement credit for NEXUS, Global Entry or TSA Precheck application every 4 years

Cons

  • Redemption options outside of IHG properties provide low value
  • Poor transfer rates to airline partners
  • Best Points Offer Ever - Earn 175,000 Bonus Points after spending $3,000 on purchases in the first 3 months from account opening
  • Enjoy a Reward Night after each account anniversary year at eligible IHG hotels worldwide. Plus, enjoy a reward night when you redeem points for a consecutive four-night IHG® hotel stay.
  • Earn up to 26 points total per $1 spent when you stay at an IHG hotel
  • Earn 5 points per $1 spent on purchases on travel, gas stations, and restaurants. Earn 3 points per $1 spent on all other purchases
  • Platinum Elite status as long as you remain a Premier card member
  • Global Entry, TSA PreCheck® or NEXUS Statement Credit of up to $100 every 4 years as reimbursement for the application fee charged to your card
  • IHG Rewards bonus points are redeemable at hotels such as InterContinental®, Crowne Plaza®, Kimpton®, EVEN® Hotels, Indigo® Hotels & Holiday Inn®